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Al Packer's White Marsh Ford

Baltimore, MD

3.8
811 Reviews
Al Packer's White Marsh Ford has been serving the Baltimore area since 1962 and we are committed to making your next sales or service experience the best experience you have ever had.
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9801 Pulaski Hwy

Baltimore, MD

21220

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Showing 811 reviews

September 26, 2017

Smooth Transaction As an out of state buyer, I was very impressed with the prompt transaction and delivery of my Shelby GT350R. Arnold Silverman answered any questions More

by GT350R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the wonderful feedback. We are pleased to hear that you had a fantastic car buying experience with us. We are thrilled that our team members provided you with outstanding service and Arnold took wonderful care of you. We are pleased to hear how happy you are. We look forward to your next visit. Drive safe!

September 25, 2017

Excellent Customer Service I worked with both Russell and Nate. Russell gave me a great trade in price for my vehicle and Nate sealed the deal. Both gentlemen are very knowled More

by meldan777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Al Packer's White Marsh Ford responded

We appreciate the wonderful feedback. We are delighted you had a great experience here with us at Al Packer's White Marsh Ford. We are pleased to hear that our team members provided you with phenomenal service and Nate and Russell took great care of you. We look forward to your next visit. Drive safe!

September 25, 2017

RECOMMEND!! Al Packer Ford White marsh Ford gave me a awesome experience. Arnold made the buying process easy and made sure I got everything I was looking for in More

by tyrolfes14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Al Packer's White Marsh Ford responded

Thank you so much for the kind feedback. We are overjoyed to hear that you had a wonderful experience with us. We're delighted our team members provided you with fantastic service and went above and beyond. We look forward to seeing you next time. Drive safe!

September 24, 2017

Arnold Silverman is the Bees Knees! I never thought I’d own a Ford and I must say, my 2017 Platinum Explorer is incredible. The only thing better than my Explorer is the sales profession More

by ScoresMan1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Al Packer's White Marsh Ford responded

Thank you so much for the wonderful feedback. We are thrilled to hear that your car buying experience with us was wonderful. We are delighted that Arnold provided you with excellent service and made the process smooth and easy. We look forward to seeing you again. Have a great week. Drive safe!

September 24, 2017

Great experience! We leased our car at Al Packer with their sales re Arnold Silverman. I wanted a car in a color that they didn't have in stock. He was able to locate w More

by Joni123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 27, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the wonderful feedback. We are so pleased to hear you had a wonderful experience here with us. We're delighted that Arnold provided you with outstanding service and took wonderful care of you. We can't wait to see you back. Drive safe!

September 24, 2017

Great! Al Packer Ford was very patient and flexible! They were always available to answer any questions I had and very friendly and helpful while doing so. More

by Blambros1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the kind words. We are so glad to hear that you had a great experience with us. We are pleased our team members were so helpful. We will see you next time. Have a wonderful rest of the week!

September 23, 2017

Another Excellent Experience!!! I have been in Maryland for 10 years and have purchased 6 cars from Al Packer Ford!! Nate has been awesome to work with. When they did not have what More

by Tbarnett98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lefko, Tony McDowell
Sep 25, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the marvelous feedback. We are so happy that you always have a wonderful car buying experience here at Al Packer's White Marsh Ford. We are delighted to hear our team members always take phenomenal care of you and that Nate, Tony, and Jon are so helpful. We can't wait to see you next time. Thank you again for the wonderful review. Drive safe!

September 22, 2017

Great Quick Lane Experience Tony and Brian the Technician were both thorough, exact and professional , while serving my Explorer. Advised on what was needing attention and what More

by Mmarino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brain, Tony McDowell
Sep 25, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the great feedback. We are so happy to hear that you had a great experience with us. We are delighted to hear that Tony and Brian took excellent care of you. We look forward to your next visit. Drive safe!

September 22, 2017

Great service! Arnold was excellent! I was far past due for a new car and Arnold helped me find the perfect one. He made the process easy and I drove away that night More

by M1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2017 -

Al Packer's White Marsh Ford responded

We appreciate the great feedback. We are thrilled to hear that our team members provided you with fantastic service and Arnold was so helpful and made your process smooth and easy. We look forward to the next time you're in. Drive safe!

September 21, 2017

Paul Mox Service Represenitive Paul Mox has always been our service Rep since we bought the car in 2016. Anytime you call him he shows a genuine concern for the customer. My wife a More

by George Hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Mox
Sep 22, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the kind words. We are delighted to hear that your service visit with us was so pleasant. We're glad Paul did an excellent job and took great care of you. We will see you next time. Have a wonderful week!

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