Al Packer's White Marsh Ford

Service I had my first oil change and tire rotation last month at Al Packer in White Marsh and from start to finish the service was excellent. I was greeted I had my first oil change and tire rotation last month at Al Packer in White Marsh and from start to finish the service was excellent. I was greeted with a big smile as soon as I drove into the bay and that told me a lot about that department. I went to the service counter and the professionalism and courtesy continued. Tony McDowell explained what they would be doing with my vehicle and gave me an approximate time of completion. I'm very pleased with Tony and his teammates in the service department. More

Great Buying Experience I have purchased several vehicles from Al Packer White Marsh and each time they were easy to deal with especially this last time when I purchased a 2 I have purchased several vehicles from Al Packer White Marsh and each time they were easy to deal with especially this last time when I purchased a 2016 F150 Lance Johnson was my salesman and he was very professional and willing to work with me. After checking the inventory of trucks at the dealership I was unable to find one with the options that I wanted but Lance was able to locate the exact vehicle I wanted and had it brought to the dealership within a couple days. He went out of his way to locate my vehicle. I would also mention Jason ( finance) and Heather (accessories) were also very friendly and helpful. I woul recommend Al Packer to anyone looking for a vehicle More

Friendly, thorough, honest I have been taking my Edge to get serviced at Al Packer White Marsh for 3 yrs. I never feel pressured to buy, but do take their recommendations on ser I have been taking my Edge to get serviced at Al Packer White Marsh for 3 yrs. I never feel pressured to buy, but do take their recommendations on servicing my vehicle seriously. Tony McDowell and the other guys are honest and friendly to work with. Wouldn't go anywhere else! More

Service Center is always amazing!! I always get all my work done at this service center including oil changes. I always deal with Antonio ( Tony) Mcdowell he has never disappointed me. I always get all my work done at this service center including oil changes. I always deal with Antonio ( Tony) Mcdowell he has never disappointed me. Always keeps me up to date and gives service with a smile. I highly recommend going to him. More

I Buy My Fords Two At A Time! I am a repeat Ford customer and have experienced satisfaction in the quality of exceptional service rendered by the White Marsh Al Packer staff. Havin I am a repeat Ford customer and have experienced satisfaction in the quality of exceptional service rendered by the White Marsh Al Packer staff. Having shopped other dealerships near my residence in southern Pennsylvania I am thoroughly pleased with my decision to visit Troy Thacker at Al Packer. Troy was committed to providing my family with a new vehicle that met our transportation needs and budget. We were so pleased with our initial purchase that we returned later in the week to buy a second vehicle. We are really enjoying our new American built Ford fleet with the Packer emblem in PA. Great job to the friendly folks at Al Packer! More

6 hrs long but great experience Ask for Ray Rigdon and Jimmy in finance. They waste no time, knowledge about the products they represent and do what needs to get done hassle-free... Ask for Ray Rigdon and Jimmy in finance. They waste no time, knowledge about the products they represent and do what needs to get done hassle-free... They were very engaged and made certain I was taken care of. More

Quailty of service I HAVE BEEN BUYING FORD SINCE 1964 IN 3 COUNTRY US, CANADA ,GERMANY, AL PACKER FORD IS BY FAR THE BEST DEALERSHIP SINCE I HAVE BEEN BUYINF FORD. ANTH I HAVE BEEN BUYING FORD SINCE 1964 IN 3 COUNTRY US, CANADA ,GERMANY, AL PACKER FORD IS BY FAR THE BEST DEALERSHIP SINCE I HAVE BEEN BUYINF FORD. ANTHONY AND HIS TEAM HAS GIVING SERVICE FOR MY VEHICLE I HAVE EVERY RECEIVED .KEEP UP THE EXCELLENT WORK. More

Service Antonio McDowell listened when we explained the problem. He was very kind and did his work very well. Everything was explained to us. We are please Antonio McDowell listened when we explained the problem. He was very kind and did his work very well. Everything was explained to us. We are pleased with Antonio and Al Packer Ford. More

Services Paul Mox took the time to listen to what I had to say and he addressed the issue. Also Gavin Tiduell took the time to explain some of the function of Paul Mox took the time to listen to what I had to say and he addressed the issue. Also Gavin Tiduell took the time to explain some of the function of the Mustang, overall I'm happy with the service and the way I was treated especially when I did not have an appointment. More

The best car buying experience I ever had! I was looking into trading in my 2007 Suburban and searched the internet for several reputable Ford Explorer dealers. After several days of researchin I was looking into trading in my 2007 Suburban and searched the internet for several reputable Ford Explorer dealers. After several days of researching, I decided to give Al Packer's Ford a chance to earn my business. I was ready to fight a great battle for a low interest rate and the lowest price for the Explorer I wanted. I walked in the dealership and was greeted by Lance Johnson, he was one of the sales rep. I told him what I wanted and how much I was willing to spend. We test drove two cars and settled on the car I wanted, so I thought. A day later, I called Lance and told him I was not happy with the car. He listened to my concerns and he was more than happy to work with me. After he spoke with his manager, he told me to come right back so I can get an Explorer that I really like. Two hours later, I drove out of the dealership with an Explorer I absolutely liked. Thanks Lance and your team for making my car buying experience a breeze. Take care guys! More