Al Piemonte Buick GMC

Dropped off my truck for three issues 1- vibration while Dropped off my truck for three issues 1- vibration while shifting I was told it was because of bent rims and they balanced my tires if rims are bent Dropped off my truck for three issues 1- vibration while shifting I was told it was because of bent rims and they balanced my tires if rims are bent you cant balance a tire the vibration is immediately after the shift of gears and stops that is not a tire issue and was confirmed by a local mechanic today he told me to drop it off Monday and he can look in to it further . 2- Temperature control is not working properly was told " they put temp to high and get heat put to low and get cold if its 90 outside and set to 80 fan will blow high to cool the temp" correct me if I am wrong but if you set your climate control to 75 degrees it doesn't matter what the outside temp is when its 75 inside your temp control should maintain your inside to 75 or is my understanding of the auto setting incorrect ?today at the mechanics garage I had the auto temp set at 80 because it was cold in the car he put a thermometer in the vent and the temp was 52 coming out of the vent (cold in the car) and fan blowing between medium and high I have had all my cars with temp control for years now and I always keep it set between 70 and 73 and we are perfectly comfortable I have this set at 80 and we are freezing ! More

Service was fine, no issues or problems. If this is not sufficient to process then that is too bad as this comment requirement is irritating. sufficient to process then that is too bad as this comment requirement is irritating. More

Grate customer service! I would definitely recommend to family and friends! Tony helped me out with the my purchase. He told me everything I needed to know and answered all my questions. family and friends! Tony helped me out with the my purchase. He told me everything I needed to know and answered all my questions. More

Great vehicle for a great price. Thank you to Ally (5 Stars) and Shannon for listening to my concerns as an out-of-state buyer. I had numerous questions and Samantha (amazing by the way, 5 Stars) ensured Stars) and Shannon for listening to my concerns as an out-of-state buyer. I had numerous questions and Samantha (amazing by the way, 5 Stars) ensured they were all answered. I felt confident with the information and numbers provided. I flew from Maryland to the dealership to purchase the vehicle and drive it home. Frank in finance was great (thanks for your service)! For the right vehicle, and with this staff, I would do it all over again. Thanks for everything and I wish you all continued success. More

Excellent service, friendly, efficient and nice. Price is a little higher than non dealership,but quality of products makes it worthy .Highly recommended always.I have been taking my car for six years. a little higher than non dealership,but quality of products makes it worthy .Highly recommended always.I have been taking my car for six years. More

The facility is clean. I liked the doors being open to bring in the outside air. This location is close to my house. Tire rotation cost is too high. bring in the outside air. This location is close to my house. Tire rotation cost is too high. More

As always every time I bring my vehicle in all the NECESSARY work is completed in a very timely manner. I rarely spend more than 2 hours waiting for my Vehicle to be serviced. It is a GREAT place to NECESSARY work is completed in a very timely manner. I rarely spend more than 2 hours waiting for my Vehicle to be serviced. It is a GREAT place to take your new Vehicle. More

Very good service. Waiting area could use an upgrade. Vehicle service was completed in a timely manner and brake check was done well without an upsell proposed. Vehicle service was completed in a timely manner and brake check was done well without an upsell proposed. More

Bought a new car in February with floor mats - took 6 phone calls with 3 different managers to finally get them in August. Overall Terrible phone calls with 3 different managers to finally get them in August. Overall Terrible More

Todd has been the only guy I trust since 2008. He's never steered me wrong in keeping my daughter safe. He's also kept my 2008 Saturn running so now she can drive it! never steered me wrong in keeping my daughter safe. He's also kept my 2008 Saturn running so now she can drive it! More