Al Piemonte Chevrolet

Salesman made many mistakes, allowed us to go on test drive alone without him which we thought was ok, but did not collect our insurance and do paperwork then lied and said he told us we could not take t drive alone without him which we thought was ok, but did not collect our insurance and do paperwork then lied and said he told us we could not take the car alone on the test drive. Sales manager Darwin Brown, was the icing on the cake. Cold demeanor, very short, did not want to negotiate after finding out we had our own financing. Couldn’t even make eye contact LOL. Pathetic. Do not go here. More

Professional scammer. Women beware. 198 PER HOUR for diagnostic and provide ZERO paperwork on diagnostic. Women beware. 198 PER HOUR for diagnostic and provide ZERO paperwork on diagnostic. More

THIS DEALERSHIP ENGAGES IN SHADY PRACTICES. BUYER BEWARE! I wish I could give them a 0 or negative 10. I found the vehicle online and verified that it was still available. I made an appoi BUYER BEWARE! I wish I could give them a 0 or negative 10. I found the vehicle online and verified that it was still available. I made an appointment for my husband and uncle to see the vehicle. I shared with the online salesperson PATTY that I'm using my credit union for financing. My husband and uncle traveled over an hour to see the vehicle. When it came time to buy and we said we needed a BILL.OF SALE for the credit union, we were told the dealership does not accept credit uniom checks. We were then told by CHRISTIAN the Sales Manager that they don't accept outside financing but they are not a bank so they do accept outside financing. When that flimsy excuse wasn't accepted he flat out said that they could refuse to sell the car. They don't have to sell us the car 😮. STAY AWAY from Al Piemonte Chevy and probably all their other stores if you have your own financing because even if you have cash, they won't accept the deal. Chris the salesman Christian the sales manager Patty internet sales person UPDATE - I received a call from Chris the salesperson to ask me why I "lit him up" online. He didn't call to apologize. He wanted to know why I lit him up when he was following company policy. He told me that it wasn't the Christian thing to do, told me to have a blessed day and hung up. 🤔 AND ANOTHER ONE- Chris has called a total of 3 times. He's harrassing me at this point. He didn't apologize. He berated me for posting the review. I've never experienced such unprofessional behavior before. I will be filing an official complaint. This is so indicative of the values of this dealership. 🙄 More

They deceptively put the price low to get people in their dealership. They say it's the pricing of if you do financing. We wanted to pay cash they were going to charge $7500 more. In the end we financed and dealership. They say it's the pricing of if you do financing. We wanted to pay cash they were going to charge $7500 more. In the end we financed and they have been very non helpful on allowing us to get rid of the added charges like gap that they forced onto my contract and charged higher than they were supposed to. It took my wife and I going in for them to agree to pay the extra back that they charged, so we will see if they stick to their word. They had my truck with them for over a month in order to fix a massive leak in the differential which they deceptively said they fixed when I took it in prior 2 days after buying the truck and driving it home. Which in itself is unprofessional, as it should've been replaced in the first place. At first it was in limbo because they wanted to figure out who's going to pay for it to be done. Then when they finally figured out that they would pay for it, which at first I was called and told that the miles I had on it were too much to honor the 500 mile warranty which is law. Which the only reason it was higher is because they lied on the paperwork on what the miles were stating it was lower than what they even got the truck with when delivered to their dealership. I was mad and threatened a lawsuit and then got called by Mike stating the other guy shouldn't have called me. They gave me a loaner the Friday before fixing my truck which was done the following Tuesday. So the whole time we were without a reliable vehicle, which is why we went to buy the truck in the first place. This place is a scummy as can be! I really wish Chevrolet would figure this out and either shut down this dealership or fire everyone and start over! My wife literally wants to get a stand and signs and sit in front of the dealership and warn every single person coming there to steer clear. When we came to get the truck once finished, there was even a family waiting who had a similar story where the vehicle had serious flaws and they were waiting for months rather than a month. This place is a disgrace and should be shut down at least temporarily. If I could rate it lower than 1 star I would. More

General manager is an excellent person to deal with along with the office manager. The whole office team are wonderful people nice courtesy A+ all around with the office manager. The whole office team are wonderful people nice courtesy A+ all around More