Al Piemonte Chevrolet - Service Center

Worst place ever. I drove over an hour there to have my vehicle inspected due to the stabilitrak light coming on. When I arrived, I spoke with a mechanic and explained I drove over an hour there to have my vehicle inspected due to the stabilitrak light coming on. When I arrived, I spoke with a mechanic and explained the problem and that I had an extended warranty and would like to know if the problem would be covered. The mechanic told me that it had to be diagnosed to see what the problem was to know if it’s covered under warranty. A $143 diagnostic fee would be applied if not covered. After waiting 2 hours, they tell me everything wrong except for the reason why the stabilitrak light came on. Then on top of that tell me that my warranty expired months ago. I don’t understand why wouldn’t they share this information prior to touching my vehicle, especially since they couldn’t even diagnose the problem. So I was out of 160 dollar for absolutely nothing. The supervisor-Curtis tried telling me that the price I was charged was comparable to other mechanic shops. I had to explain to him several times that if I knew that I didn’t have a warranty when I called to inquire about the appointment I would have never came there. He still didn’t comprehend and kept saying that his inspectors had to get paid. On top of that a sales lady approached me trying to convince me to refinance my truck. I would not recommend this place. If I could give them zero stars I would. More

Very good I m happy thanks merry Christmas again thanks for your service good service for your service good service More

My 2015 Chevy Malibu is more screwed now then when I had it towed in for service at this facility. brought it in for a broken key now the fob will not work. should have trust and verified but no thought had it towed in for service at this facility. brought it in for a broken key now the fob will not work. should have trust and verified but no thought they are professionals, they would not screw this up boy was I wrong More

Couldn't be happier with the work done, the friendly customer service and how great my car looks now. Thank you Carlos and thank you Al Piemonte Chevrolet Dundee! customer service and how great my car looks now. Thank you Carlos and thank you Al Piemonte Chevrolet Dundee! More

Love this dealership and so thankful to have Dave from service to help me through the process. I can always count on him and Carlos! service to help me through the process. I can always count on him and Carlos! More

The service at al Piemonte Chevy was a wonderful experience. My starter went bad on my 2500hd pickup and Carlos Garza handled everything perfectly by getting me back out on the road quickly and pro experience. My starter went bad on my 2500hd pickup and Carlos Garza handled everything perfectly by getting me back out on the road quickly and professionally. A job well done. More

Looking for a new or used car? Al Piemonte in East Dundee, ask for Joe Peccia and he'll make things work. He's like family! Dundee, ask for Joe Peccia and he'll make things work. He's like family! More

Perfect! Jason was awesome! I needed a quick oil change and my car checked over and he was very personable and took great care of my car! Thank you! Jason was awesome! I needed a quick oil change and my car checked over and he was very personable and took great care of my car! Thank you! More

Service Went here for a oil change, came here and they got me in & out very quickly. I’ll be back for all my service needs! Highly recommend to friends & fami Went here for a oil change, came here and they got me in & out very quickly. I’ll be back for all my service needs! Highly recommend to friends & family More

Service The service at this dealership is always on point. They take care of your vehicle in a timely manner. I have had time constraints before and they are The service at this dealership is always on point. They take care of your vehicle in a timely manner. I have had time constraints before and they are considerate of my needs of getting in and out quickly. Great job! More