Al Serra Chevrolet

Was at the dealership for a scheduled oil change. Work was completed in a timely manner. A warranty item was discovered during the visit and the repair was completed by afternoon the following day. Work was completed in a timely manner. A warranty item was discovered during the visit and the repair was completed by afternoon the following day. More

I called ahead to look at a truck. I was told that it would be ready for me when I arrived at the dealership. Long story short, after 1.5 hours and many excuses as to why the truck was I was told that it would be ready for me when I arrived at the dealership. Long story short, after 1.5 hours and many excuses as to why the truck was not here to drive the salesman finally pulled the truck up. Clearly it was just detailed as it was dripping wet. The kicker was that when I sat in the driver's seat I noticed a check engine light on! This was a $32,000 truck that they dragged me along 1.5 hours to see. Then they bring it to me with a check engine light and never once thought it would be appropriate to tell me! I immediately got out of the truck and walked out. Such a waste of my time. I drove 40 miles away to a different dealer and bought the same model/year truck. I will never shop here again and never recommend them. Such a dishonest bunch of people. Logic tells me that they had been trying to service the truck to get the check engine light off while I waited as they fed me xx lines. More

Everyone there was very nice and helpful. I would recommend them to anyone looking for a vehicle. I would recommend them to anyone looking for a vehicle. More

Very professional and speedy service. I arrived five minutes early, and was waited on as soon as I entered the Chevrolet Service Center. I arrived five minutes early, and was waited on as soon as I entered the Chevrolet Service Center. More

Kris Helms was really the difference. He went the extra mile and at other dealerships you are sales people treated you like #. Loyalty to a hard working person is a no brainer. were such He went the extra mile and at other dealerships you are sales people treated you like #. Loyalty to a hard working person is a no brainer. were such a waste made the difference between going to other dealerships. Kris never stopped looking for what I was looking for and also shared other options for us never pressuring for the sale. More

Ethan and the whole Al Serra Chevrolet service team did an excellent job. I now have heated seats on my 2022 Equinox and my first oil change. Was free! an excellent job. I now have heated seats on my 2022 Equinox and my first oil change. Was free! More

Wonderful place to buy a car love this dealership everyone's very nice and very pleasant thank you everyone's very nice and very pleasant thank you More

The engagement with AS was very good. The followup on my car, the scheduling for pickup, arrangement of license transfer /finance/insurance transfer/explanation of fees…..all very good. A The followup on my car, the scheduling for pickup, arrangement of license transfer /finance/insurance transfer/explanation of fees…..all very good. And of course, the vehicle was clean and ready for drive away. Well done Greg White!!! More

Sonia is very good at her job. Professional, yet personable. Everything went smoothly. Interest rate was too high and she worked to get it down where it should be and even better. Professional, yet personable. Everything went smoothly. Interest rate was too high and she worked to get it down where it should be and even better. Will visit again when getting another vehicle More

Friendly people, great service. Very convenient to get called to schedule service appointment for oil change. Highly recommended. Very convenient to get called to schedule service appointment for oil change. Highly recommended. More