Al Serra Chevrolet
Grand Blanc, MI
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81 Reviews of Al Serra Chevrolet
Took car over for an oil change. Didn’t have to wait but but the person I dealt with was rude and do not know his name. Went into the sales area to find out about our lease ending Didn’t have to wait but but the person I dealt with was rude and do not know his name. Went into the sales area to find out about our lease ending and all salesmen were sitting around. Could not get any one to help me or even ask if they could help. Not a good experience at all! . More
The time that it took to order the vehicle was my only compliant. I thought the vehicle was ordered in November 2021. The vehicle was finally ordered 2\28\22. compliant. I thought the vehicle was ordered in November 2021. The vehicle was finally ordered 2\28\22. More
Can't say enough about my great experience! Bryan listened, was attentive and helped me get the exact car I was looking for. His attention to detail and customer service were excellent. I will cont listened, was attentive and helped me get the exact car I was looking for. His attention to detail and customer service were excellent. I will continue to recommend him and the dealership! More
I go here for all my oil changes and tire rotations every 5,000 miles. It is fast and I make an appointment and get right in on time. 5,000 miles. It is fast and I make an appointment and get right in on time. More
Customers don't come first. They will be having my vehicle for some time before "getting to it" and they can't provide me a loaner. What's wrong with taking a vehicle off their lot and slapping a dea vehicle for some time before "getting to it" and they can't provide me a loaner. What's wrong with taking a vehicle off their lot and slapping a dealer plate on it for customer satisfaction? More