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Al Serra Chrysler Dodge Jeep Ram

Grand Blanc, MI

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15 Reviews

6185 S. Saginaw Rd

Grand Blanc, MI

48439

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15 Reviews of Al Serra Chrysler Dodge Jeep Ram

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January 20, 2022

Awesome Experience. Adam Sharp and the whole crew at Al Serra Chrysler Dodge Jeep Ram went way beyond the call of duty in order to get me every thing I wanted in my 2019 Jeep Cherokee. My new Cherokee is More

by josefwiehr
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam Sharp
May 04, 2021

Howard is very knowledgeable and informative about the entire process! Everything has been explained upfront. Hooked us up with a loaner while it was getting repaired! More

by Tim
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Howard
March 09, 2020

I purchased a Chrysler with written assurance from the service manager Alex that is was a Factory-Backed Certified Preowned vehicle except where noted (none) in the summer of 2018. In February of 2020, w More

by Beware
Overall Experience
Recommend Dealer
No
Employees Worked With
Service Manager Alex
February 18, 2019

Engage in unethical leanding The sales team will go out of their way to find a means to approve bad credit borrowers. They allow non custodial parents to prey on adult children by More

by Johnny
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Sales person Snow
August 12, 2017

Poor service and missing electronics Took my Durango in on 8/4/17 for oil change and overheating. They thought it was the water pump but not sure, said they would contact me. I didn't h More

by mcarry
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Howard
June 13, 2017

Worst service department in Michigan I have missed days of work now while this department continually sends out the wrong part to fix my car....a one hour repair at the shop has now coste More

by Bigmike311
Overall Experience
Recommend Dealer
No
Employees Worked With
Na
June 12, 2017

Terrible service department Needed estimate for repairs. Stopped on a Friday, supposed to call me. Heard nothing. Called on the following Monday and there was no record of my req More

by DMC9153
Customer Service
Overall Experience
Recommend Dealer
No
Employees Worked With
Don't know
May 25, 2017

I was told 1 hour for an oil change. It took them 100 minute Oil change should be fairly simple and fast. If I go down the street to a fast change oil place, I'm done in 15 minutes. There was a problem I found o More

by Matilda01
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Justin
February 11, 2017

Deceptive Online sale price is different after you arrive, even if you.are in contact before. They have FINE PRINT, the words of their own sales person More

by Cam
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Nick
December 17, 2016

they dont care I stood in the showroom for over 20min with no one talking to me. Finally I asked if someone was interested in selling a vehicle? More

by rws49
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
can't remember
1
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