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Al Spitzer Ford

Cuyahoga Falls, OH

4.6
714 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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3737 State Road

Cuyahoga Falls, OH

44223

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Showing 714 reviews

April 20, 2026

Everyone was friendly, efficient and respectful. Zyan went above and beyond expectations. I'll be back when I need anything for my Escape More

by JT0326
Recommend Dealer
Yes
Employees Worked With
Zyan Sheffield
Apr 20, 2026 -

Al Spitzer Ford responded

We’re glad our team provided friendly, efficient, and respectful service. It’s wonderful to hear we surpassed your expectations. We look forward to assisting you with your Ford Escape again.

April 12, 2026

Work was done well within a reasonable time That is all I have to say More

by AROWLAND919
Recommend Dealer
Yes
Employees Worked With
James Strosnider
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Strosnider
Apr 14, 2026 -

Al Spitzer Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 12, 2026

Erick was great and the manager of store. The finance person wasn't pleasant to work with. More

by drazangasic10
Recommend Dealer
Yes
Employees Worked With
Errick Herrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Errick Herrin
Apr 14, 2026 -

Al Spitzer Ford responded

Here at Al Spitzer Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 09, 2026

Darryl was great to work with. He gave me all options but also was considerate of my goal in spending and was able to get the price down with a vehicle I love. They answered all of More

by Nbugenske
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Williams Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayme Pizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2026 -

Al Spitzer Ford responded

We appreciate you sharing your experience with Darryl’s helpful support. We’re glad he provided clear options and kept you informed during the recall hold. Congratulations on your new Ford and enjoy the journey ahead.

April 08, 2026

All staff members were helpful and courteous. Helped with my questions and were efficient. Recommend them for future buys. More

by Scoopkj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Zanko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Williams Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Al Spitzer Ford responded

It’s great to know our team was helpful and courteous while addressing your questions efficiently. Thank you for recommending us for your used Ford Maverick purchase. We look forward to assisting you again.

April 07, 2026

Quick and as simple as could be Good job james. Thank you All right Correct More

by Lmacon91
Recommend Dealer
Yes
Employees Worked With
James Strosnider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Strosnider
Apr 07, 2026 -

Al Spitzer Ford responded

It’s wonderful to hear James made your Ford Escape service both quick and simple. We appreciate your five-star rating and look forward to assisting you again.

April 03, 2026

Easy and wonderful The experience was a good transition. I would buy from here again More

by LD0271
Recommend Dealer
Yes
Employees Worked With
Patrick Zanko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Zanko
Apr 05, 2026 -

Al Spitzer Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 02, 2026

We rated Mark Carter but have no idea who he is. The service was good, we feel our vehicle was completed and all areas of concern were addressed. We were a little disappointed in the communication, More

by Dcbear1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carter
Apr 06, 2026 -

Al Spitzer Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 02, 2026

Quick, friendly and professional. I have always gotten great service at Spitzer. I wouldn't go anywhere else. Thanks. More

by Bbower1257
Recommend Dealer
Yes
Employees Worked With
James Strosnider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Strosnider
Apr 02, 2026 -

Al Spitzer Ford responded

Hello, thanks for sharing your positive experience with our service team. We’re glad the work on your Ford Escape was fast, friendly, and professional. We appreciate your loyalty and look forward to helping you again.

March 24, 2026

I like this dealership because I feel like they are honest and they don't try to sell me unnecessary things. More

by Mgar10
Recommend Dealer
Yes
Employees Worked With
Andrew Knittel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Knittel
Mar 24, 2026 -

Al Spitzer Ford responded

It’s wonderful to hear that you found our service transparent while working on your Nissan Sentra. Andrew is glad to have focused solely on what was necessary. We appreciate your trust and look forward to serving you again.

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