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Al Spitzer Ford

Cuyahoga Falls, OH

Overview
Employees
Reviews
Vehicles
4.6
731 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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3737 State Road

Cuyahoga Falls, OH

44223

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Showing 731 reviews

May 02, 2026

Everything went very well thank you It was a great experience and everything went well. More

by RBLINE21
Recommend Dealer
Yes
Employees Worked With
James Strosnider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Strosnider
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May 03, 2026 -

Al Spitzer Ford responded

Thank you for choosing Al Spitzer Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 30, 2026

On time service friendly people. See above Fast friendly service and explained to me any issues. More

by Billyc
Recommend Dealer
Yes
Employees Worked With
Bought truck there
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Apr 30, 2026 -

Al Spitzer Ford responded

We’re pleased our team provided prompt, friendly service and clearly explained all the issues on your Ford Maverick. Thank you for the five-star review and for trusting us with your service needs.

April 29, 2026

Good people, answered all questions, on time and on target. Been going there for years. More

by JJONOWENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Strosnider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Knittel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zyan Sheffield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Bucchioni
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Al Spitzer Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 25, 2026

My experience is good, but when they are finished, they don't put the options on my dashboard right back to where they were and I have to ask them to do that More

by Apetechik6284
Recommend Dealer
Yes
Employees Worked With
Andrew Knittel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Knittel
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Apr 26, 2026 -

Al Spitzer Ford responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

April 23, 2026

Good over all, but service writer did not address the concerns i had about the transmission when in sport mode and i feel the answer he did give me was poor at best. Other than that vehicle is good and t More

by holzj
Recommend Dealer
Yes
Employees Worked With
Andrew Knittel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Knittel
Report | Print
Apr 26, 2026 -

Al Spitzer Ford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

April 23, 2026

They completed the work quickly and exactly to the quoted cost. Would recommend the service department. More

by patrickmahaffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Strosnider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

Al Spitzer Ford responded

Thank you for sharing your feedback. We’re pleased James and our service department completed your Ford’s work promptly and at the quoted cost. We appreciate your recommendation.

April 21, 2026

Above expectations and friendly staff Pleasant experience from start to finish no complaints definitely recommended More

by CH062182
Recommend Dealer
Yes
Employees Worked With
Patrick Zanko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Zanko
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Apr 21, 2026 -

Al Spitzer Ford responded

We’re thrilled our friendly staff provided a smooth experience from start to finish when you picked up your used Ford Explorer. Thank you for recommending us, and enjoy your Explorer.

April 20, 2026

Everyone was friendly, efficient and respectful. Zyan went above and beyond expectations. I'll be back when I need anything for my Escape More

by JT0326
Recommend Dealer
Yes
Employees Worked With
Zyan Sheffield
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Apr 20, 2026 -

Al Spitzer Ford responded

We’re glad our team provided friendly, efficient, and respectful service. It’s wonderful to hear we surpassed your expectations. We look forward to assisting you with your Ford Escape again.

April 12, 2026

Work was done well within a reasonable time That is all I have to say More

by AROWLAND919
Recommend Dealer
Yes
Employees Worked With
James Strosnider
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Strosnider
Report | Print
Apr 14, 2026 -

Al Spitzer Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 12, 2026

Erick was great and the manager of store. The finance person wasn't pleasant to work with. More

by drazangasic10
Recommend Dealer
Yes
Employees Worked With
Errick Herrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Errick Herrin
Report | Print
Apr 14, 2026 -

Al Spitzer Ford responded

Here at Al Spitzer Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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