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Al Spitzer Ford

Cuyahoga Falls, OH

Overview
Reviews
Vehicles
4.6
592 Reviews
Call Dealership (330) 621-5913
View Awards

3737 State Road

Cuyahoga Falls, OH

44223

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Showing 592 reviews

February 22, 2024

Devon Stahl was outstanding! He clearly communicated the whole car buying process which made me very confident in my purchase! Next time you buy a car ask for Devon! More

by kayla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Gander
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Feb 26, 2024 -

Al Spitzer Ford responded

Hi Kayla, Thank you for leaving Devon this positive review! We are so glad that he took great care of you and made your experience with us as smooth as possible. We greatly appreciate the opportunity to work with you. Congratulations on your new vehicle!

Helpful
February 01, 2024

We came in to look at a used 2017 Cadillac ATS AWD. Our salesman, Darrell Williams made us so completely comfortable that ,within 20 minutes, we decided to simply purchase it that evening. Things could More

by lenny.bellomy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrel Williams and Trey Williams
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Feb 05, 2024 -

Al Spitzer Ford responded

Lenny, We greatly appreciate you for leaving Darrell this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Darrell could provide you with top notch service. We are delighted to know that he made you so comfortable. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new 2017 Cadillac ATS AWD- behalf of the entire Al Spitzer Ford team!

Helpful
January 29, 2024

Scott Gilmore was extremely helpful in solving my problems. The problem with the car fob was resolved. More

by fgmungo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Hesson, James Newton
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Jan 30, 2024 -

Al Spitzer Ford responded

We are happy to hear that Scott could be of valuable assistance to you throughout your visit. Thank you for your positive review and we hope for an opportunity to work with you again in the future!

Helpful
January 24, 2024

Jaden Hescht and the rest of the spitzer group were very helpful and knowledgeable. They made the process of trading in my car and putting me in a new car seamless. More

by Kmoore1097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden Hescht
Report | Print
Jan 24, 2024 -

Al Spitzer Ford responded

Thank you for leaving Jaden this 5-star review! We are pleased that he could make your experience smooth and appreciate your business. Please be sure to let us know if there is ever anything more that the team may help you with!

Helpful
December 11, 2023

Gary Zdesar & the whole team was so nice the moment I walked in the door. I will be recommending anyone looking for a car to come here!! More

by Rhubie32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Zdesar
Report | Print
Dec 12, 2023 -

Al Spitzer Ford responded

We are so glad that Gary could be of assistance to you, and greatly appreciate you taking the time to leave this 5-star rating! We are delighted to hear of your kind words and hope to see you again the next time you are in need of automotive service!

Helpful
November 29, 2023

Everyone their was really friendly and helpful , I was expecting to be their for a few hours and we were in and out in about an hour and a half , Devon was the man who helped me and he was really nice and More

by Cbeall1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Stahl 5/5, Mike Anderson, Customer Service
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Nov 29, 2023 -

Al Spitzer Ford responded

We are delighted that Devon could provide you with the quality care that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review and for choosing our dealership.

Helpful
November 18, 2023

We pulled into the parking lot and Devon Stahl met us at the door. Very nice guy, polite, courteous, friendly and helpful. More

by bryan.whiteman
Recommend Dealer
Yes
Employees Worked With
Devon Stahl
Report | Print
Helpful
November 15, 2023

Scott Gilmore and the service department, took care of me and my Flex. They went above and beyond to make my experience a good one. Highly recommend. More

by Cart4d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore
Report | Print
Nov 17, 2023 -

Al Spitzer Ford responded

We are delighted that Scott and the team could provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Scott will be honored by your kind words. Thank you so much for the wonderful review. We hope to see you again the next time your vehicle is ready for service!

Helpful
October 26, 2023

Jack Schroeder did an awesome job to help us with the lease of a new vehicle. He explains the process and treats us fairly going above and beyond to meet our needs. We are more than happy with our deal a More

by 2018MustangGT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Schroeder
Report | Print
Oct 26, 2023 -

Al Spitzer Ford responded

Thank you so much for your positive review and recommendation! We greatly appreciate the opportunity to work with you, and we are thrilled that Jack could provide you with top-notch service. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

Helpful
October 23, 2023

I got the assistance that ineeded. The service was much appreciated. thank you for your help. More

by Kurtw5580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucia Thomas
Report | Print
Oct 24, 2023 -

Al Spitzer Ford responded

Thank you so much for your wonderful review! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

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