Al Spitzer Ford
Cuyahoga Falls, OH
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2nd Time Buyer This is my second go around with this dealership. Both times have been pretty easy and quick. I got a great deal on both of my trucks and couldn't hav This is my second go around with this dealership. Both times have been pretty easy and quick. I got a great deal on both of my trucks and couldn't have asked for a friendlier and more helpful staff. I will likely be back even though I live in Virginia now, and actually bought my 2nd truck here even though I live in VA. More
Greatest Car Buying Experience My carsales man was Brian Cross. Brian is the by far the most helpful and genuine guy you can deal with. He answered every question I had, went above My carsales man was Brian Cross. Brian is the by far the most helpful and genuine guy you can deal with. He answered every question I had, went above and way beyond in service, and what was most rouching to me was that he genuinely wanted to help me understand what I was doing and what all goes into getting a car. This was my first experience getting one and he made sure I was treated right. I really couldn’t have asked for anyone better. He’s just an all around awesome man! Thanks Brian! More
Great service and pricing Fair pricing of their vehicles and a low pressure sales environment (salaried employees without commission) made for an enjoyable car buying experienc Fair pricing of their vehicles and a low pressure sales environment (salaried employees without commission) made for an enjoyable car buying experience.mit was refreshing to not feel pushed into a purchase. More
Friendly, courteous, professional We had a great experience buying a Ford Mustang and leasing a Ford Escape from Mike Anderson and the team at Al Spitzer Ford. This is a dealer that un We had a great experience buying a Ford Mustang and leasing a Ford Escape from Mike Anderson and the team at Al Spitzer Ford. This is a dealer that understands customer service and the whole experience from start to finish we were treated fairly and courteous by the professional team at Al Spitzer Ford. Mike made our experience fun and we drove away very happy in our new Fords! More
Happy Driver Thank you so much Mike and Brett for helping me with my purchase! It is usually a stressful thing to deal with but you guys sure do make it fun and ex Thank you so much Mike and Brett for helping me with my purchase! It is usually a stressful thing to deal with but you guys sure do make it fun and exciting! I love my Escape! More
Got Exactly What I Wanted I set up my appointment in advance asking for a particular vehicle. Mike was ready when I arived and had the escape ready to go. I changed my mind a I set up my appointment in advance asking for a particular vehicle. Mike was ready when I arived and had the escape ready to go. I changed my mind and wanted different options. Mike quickly located what I wanted and had it delivered faster than I expected. I was in and out with the paperwork completed and on my way home faster than any other purchse I have ever made. I have recommended this dealership in the past and will continue to do so again. More
Turning in my leased vehicle, great experience. Brian contacted me about turning in my leased Escape early as part of a Ford incentive program. It turned out that I considered checked out the new Ec Brian contacted me about turning in my leased Escape early as part of a Ford incentive program. It turned out that I considered checked out the new Eco Sport, Edge and Escape before selecting the Edge. Brian was with another customer so Larry Johnston assisted me and it turned out to be a great experience. Both salesmen were very helpful and quality people. More
Great Service Great dealership! And Mike was wonderful!! He was patient and helped us every step of the way, I would highly recommend him to anyone that needs to ge Great dealership! And Mike was wonderful!! He was patient and helped us every step of the way, I would highly recommend him to anyone that needs to get a car! More
Awesome Mike was fantastic sales associate. He was knowledgeable, courteous, friendly and great to work with. I would send any of my family or friends to see Mike was fantastic sales associate. He was knowledgeable, courteous, friendly and great to work with. I would send any of my family or friends to see him. More
Best experience ever for purchasing my truck! I was searching for the truck I’ve always wanted and found online. I flew from NC to Ohio just for that truck. Dealership picked me up from the airpor I was searching for the truck I’ve always wanted and found online. I flew from NC to Ohio just for that truck. Dealership picked me up from the airport and took me to the dealership. The truck was ready to roll and the salesman was very professional. I recommend this salesman to everyone I know Barbara Hilton More