
Alan Webb Chevrolet
Vancouver, WA
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713 Reviews of Alan Webb Chevrolet
I had to sit and listen to the sales guy talk about offensive/political topics for over an hour. I didn’t even want to give him my money at that point, but I really wanted the car. offensive/political topics for over an hour. I didn’t even want to give him my money at that point, but I really wanted the car. More
Thank you very much to Manager Keith Archer for the high level of service and flexibility along with an unbeatable price on the beautiful Chevrolet Tahoe which we were delighted to purchase this week.. We level of service and flexibility along with an unbeatable price on the beautiful Chevrolet Tahoe which we were delighted to purchase this week.. We are seniors and our drive from central Oregon was easy after speaking to Keith on the phone. It was well worth the trip! Also we were very pleased with the more than fair price that we received on our Buick trade-in. Bob Nodine did a great job of facilitating the test drive and handling many of our vehicle question details. Keith and Bob made the experience really quite enjoyable. Finally "CJ" in finance facilitated the normally complicated job of financing and DMV paperwork and made it all seem quite simple. He is another top quality person that Keith has on his staff. In summary, we've now finally found the dealership that reminds us the great friendly service we thought had all but disappeared in this modern era; All that along with more than fair prices and a wonderfully broad inventory of quality vehicles to chose from. I'm a veteran and once I find "Home Base" I know the value of keeping that relationship. Thanks to the great staff and wonderful treatment in service and great prices for quality vehicles, Alan Webb Chevrolet has become that entity. More
My elderly mother and I were on a 14 hour road trip earlier this week when our Equinox had a problem on the freeway in Portland, Or. We went to Alan Webb Chevrolet to have it fixed. When we got to th earlier this week when our Equinox had a problem on the freeway in Portland, Or. We went to Alan Webb Chevrolet to have it fixed. When we got to the service advisor, she told me “We don’t have the time, I don’t have anyone who can diagnose it right now. You can go to Auto Zone and have them scan it.” She didn’t care that we were on the road, that my mother is elderly or that we were having problems. She sent us to Auto Zone and went back to her desk. Her horrible service is a reflection of the dealership. She didn’t ask us any questions as to what happened, how far we were traveling, what sound we heard, how old the car was, nothing. I tried calling the service manager, Floyd, today a total of 6 times, leaving a voice mail on the 3rd try. No response from anyone. Shame, shame on Alan Webb Service Department for their terrible customer service. Being from the Portland/Vancouver area, I will never be back and will be passing this information along to friends and family. More
Both John and David were polite, professional and a pleasure to do business with. I will see you folks for my servicing and oil changes. pleasure to do business with. I will see you folks for my servicing and oil changes. More
The team at Alan Webb was very helpful and patient with all of my questions. A team that is eager to make the customer feel appreciated! all of my questions. A team that is eager to make the customer feel appreciated! More
Every one was great! Specially John! He is your guy! I will recommend this dealer to all my friends and family! ❤️ Specially John! He is your guy! I will recommend this dealer to all my friends and family! ❤️ More
Everyone was a pleasure to work with. Salesman was knowledgeable about the vehicle I purchased, financing was a breeze, and all were very friendly Salesman was knowledgeable about the vehicle I purchased, financing was a breeze, and all were very friendly More
John Anderson was wonderful and extremely helpful. He was communicative and easy to work with. I was able to get my car in 24 hours and he kept me updated the entire time. Will defiantly be going back He was communicative and easy to work with. I was able to get my car in 24 hours and he kept me updated the entire time. Will defiantly be going back for my next car! More
I have been going to the same dealer for twenty two years but went to AIan Webb for the first time. I had been searching for a CoIorado for the Iast six months. Most dealership sales peope woud caII once or but went to AIan Webb for the first time. I had been searching for a CoIorado for the Iast six months. Most dealership sales peope woud caII once or twice but one saIesperson never gave up. Travis had what I was searching for. He has been extreemIy heIpfuI especially with how to operate of aII the options. He's a go getter and has my business. More
We had a great car buying experience at Allen Webb. It was the fastest and least amount of back and forth negotiations of any car purchase we have ever had. Great Job Allen Webb. It was the fastest and least amount of back and forth negotiations of any car purchase we have ever had. Great Job Allen Webb. More