Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Alan Webb Chevrolet
Vancouver, WA
718 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
718 Reviews of Alan Webb Chevrolet
Verified Customer
September 15, 2021
What a smooth and easy transaction. Two trade in's and one vehicle purchased, all agreed terms done over the phone. It couldn't have been more than twenty minutes. Came in, signed papers and drove off. one vehicle purchased, all agreed terms done over the phone. It couldn't have been more than twenty minutes. Came in, signed papers and drove off. The rest is history. Thanks Alan Webb and the staff for making this one of the top purchase experiences to date. More
by jcollins6
Employees Worked With
John Anderson, David Killion
August 26, 2021
Alan Webb has been wonderful to work with and was focused on providing great customer service for our Chevy. We had a difficult experience previously with GM, but they made it as painless as possible! on providing great customer service for our Chevy. We had a difficult experience previously with GM, but they made it as painless as possible! More
by R & A Fencing and Decking, LLC
Employees Worked With
Mike, David Killion
August 26, 2021
Was happy overall with the details of the deal agreed upon. The dealer made a mistake with the vehicle and it was not ready for delivery until 2 days after we had agreed on and signed paperwork. upon. The dealer made a mistake with the vehicle and it was not ready for delivery until 2 days after we had agreed on and signed paperwork. More
by rlstricker.atc
Employees Worked With
John Anderson, CJ Seaman, David Killion
August 26, 2021
Amazing pre and post-sale service as usual. The team here is courteous, knowledgeable, and efficient. This is my 4th Equinox and I absolutely love it! is courteous, knowledgeable, and efficient. This is my 4th Equinox and I absolutely love it! More
by Casey.fox.77
Employees Worked With
Mike Wood, Chris Porter, Keith Archer, Travis Zavala, David Killion
August 23, 2021
Brought my car in to have it fixed somebody stole a baby Buck knife out of my car this last time I had it in and couple days later my cruise control doesn’t work I just think there are no coincidence what’s Buck knife out of my car this last time I had it in and couple days later my cruise control doesn’t work I just think there are no coincidence what’s going on with the machanics? I need to find a new shop 🙁 Virginia More
by Ginnyk5
Employees Worked With
Pam Heuett, David Sailer
August 22, 2021
I participated in a GM buy-back and got a new 2021 Bolt EV. The staff at Alan Webb are incredibly thoughtful. When I was ready to purchase, everyone was very knowledgeable, super helpful and incredibly fri EV. The staff at Alan Webb are incredibly thoughtful. When I was ready to purchase, everyone was very knowledgeable, super helpful and incredibly friendly! I got fantastic support from Bob, Mike, Charles and Monica and I love the new car. Highly recommend this dealership to friends and family and for future purchases. More
by rlayli0
Employees Worked With
Monica Cochran, Mike Woods, Bob Nodine, Keith Archer, CJ Seaman, David Killion
August 19, 2021
Alan Webb Chevy was amazing to deal with. Open, honest, and an extremely quick transaction. Unlike most dealerships there was no price haggling or waisted time. I would highly recommend them to anyone. Tha and an extremely quick transaction. Unlike most dealerships there was no price haggling or waisted time. I would highly recommend them to anyone. Thank you! More
by kieffelm
Employees Worked With
Bob Nodine, Keith Archer
August 18, 2021
The sales people, finance person and receptionist made this a very enjoyable experience. I appreciate their help and friendliness. They were able to get me in the exact vehicle I was looking for and in this a very enjoyable experience. I appreciate their help and friendliness. They were able to get me in the exact vehicle I was looking for and in a timely manner. I am extremely happy with my new Suburban. More
by ccollins7
Employees Worked With
Natalie Erickson, Jamie Johnson, Jason White, David Killion
July 31, 2021
Bought a 2019 GMC Sierra 3500 Denali. Found undisclosed damage on the "certified pre-owned" truck a month after purchase. I set up an appointment to have the damage fixed. I did send them an email telling damage on the "certified pre-owned" truck a month after purchase. I set up an appointment to have the damage fixed. I did send them an email telling them that I will be getting it fixed but wanted to let them know that, either there's a glaring issue with their inspection process or (and more likely) they knew about the damage and sold is without disclosure. They made a 1/2 hearted attempt to make it right. They offered $975 on a $2700 bill. (Because they could get it fixed cheaper) (they're own words). cheaper fix? on a $70,000 truck? I had it fixed myself, fixed correctly by a reputable shop. I don't mind the bill. I didn't catch the damage until later, so I do expect to take responsibility for the fix. But that being said, I want to make sure everyone who reads this is aware of genuine lack of integrity at Alan Webb Chevrolet. Make your own judgment of the situation, but be aware of what has happened. More
by Mike Sorter
Employees Worked With
Jamie Johnson
