
Alan Webb Chevrolet
Vancouver, WA
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713 Reviews of Alan Webb Chevrolet
very simple and painless Everyone at the dealer was helpful and nice. They were not pushy. Tyler helped us at first and was great! Jason took over and finished helping us ge Everyone at the dealer was helpful and nice. They were not pushy. Tyler helped us at first and was great! Jason took over and finished helping us get the car we wanted. He was very thorough and patient. Answered all of our questions and never once rushed us. He was wonderful to work with. Everything went smoothly. Did not feel pressured and felt comfortable the whole time. Made the experience better than expected. More
Excellent no pressure facts only experience I was grateful for a smooth vehicle purchase. Jamie happily answered every question for me and made it clear she was there to help, and not hamper, th I was grateful for a smooth vehicle purchase. Jamie happily answered every question for me and made it clear she was there to help, and not hamper, the process. She made sure we were informed every step of the way and we felt taken care of throughout. More
Great Experience I would have given 5 stars but the 2 hour wait to sign papers was horrible. I did everything on line. Talked to Connor on the Phone. Scheduled my appo I would have given 5 stars but the 2 hour wait to sign papers was horrible. I did everything on line. Talked to Connor on the Phone. Scheduled my appointment. All went smooth. Great People and up front. Thank you. More
Fantastic! It was an awesome experience! Jamie Johnson was an excellent salesperson, went the extra mile to help out. The financing and signing papers was a bree It was an awesome experience! Jamie Johnson was an excellent salesperson, went the extra mile to help out. The financing and signing papers was a breeze thanks to Natalie. More
Pleasant, non-pressured help with selecting a new vehicle. We came in to try out a new Tahoe. Bob Nodine helped us. He was so nice, & there was no "pressure " to buy. He just informed us & answered all the q We came in to try out a new Tahoe. Bob Nodine helped us. He was so nice, & there was no "pressure " to buy. He just informed us & answered all the questions we had. We appreciated his help. He walked us thru everything about the vehicle. When we decided to buy, he walked us thru the process & turned us over to Justin Lang to finish up the financial portion. Bree Miller told us about Rewards Program & got me started on it. All-in-all, quite a pleasant experience. We have a 2004 Tahoe that we have really enjoyed. I think we're going to love our new Tahoe! More
Won our business back Mike Woods and Niles were pleasant to deal with during our transaction. Did not have intentions of purchasing now, but things worked out due to their Mike Woods and Niles were pleasant to deal with during our transaction. Did not have intentions of purchasing now, but things worked out due to their ability to work things out. Only reason its not a 5 star rating is due to the amount of waiting that took place between 2 different days. Overall I do not look forward to the car buying experience, so take my words with a grain of salt. I would recommend working with Niles and Mike if you are going to choose Alan Webb as your next dealership to work with. More
Great Buyers Experience Great sales and service team overall. Just purchased a new Colorado and am very pleased with it so far. I'm looking forward to enjoying this truck f Great sales and service team overall. Just purchased a new Colorado and am very pleased with it so far. I'm looking forward to enjoying this truck for many years to come and continue receiving great service in the future. More
Great sales experience! Very good experience overall. Excellent customer service, quick process and very informative. They produced a seamless process which is especially not Very good experience overall. Excellent customer service, quick process and very informative. They produced a seamless process which is especially noteworthy due to the snowstorm. Thanks More
It wS a good experience The how deal was fast and easy. Good people I was in and out very quickly. John and Natalie were a joy to work with. Great people. The how deal was fast and easy. Good people I was in and out very quickly. John and Natalie were a joy to work with. Great people. More
Stay away If I was basing this review solely Brian Wilson in service... this review would be getting the highest of ratings! We are nothing short of thankful fo If I was basing this review solely Brian Wilson in service... this review would be getting the highest of ratings! We are nothing short of thankful for his hard work in helping us square things out with the mess that the guys in sales made for us. I originally went into Allen Webb because I needed a spare key made for another car we had. I had nothing short of a great experience. So when we were ready to purchase our first family car we shopped around but ended up at at Allen Webb! Mike Hendrickson was one of the first to greet us. He had a big smile, and asked how he could help! We came with a tall wish list and I knew it; as I explained this to Mike he laughed. Again I know we had a tall wish list but...really... anyway he looked up the stock he had and we decided one to look at. The first one we looked at we decided to test drive. As we were driving the guy would not stop talking. When we came back to the dealership my husband and I wanted to talk about the other cars we had seen at a couple of other dealerships and the one that we just drove. But Mike just keep talking. We finally got our space to talk. We decided yes on the car we were looking at. Mike had us fill out a couple of papers and went to do his behid the door dealing ( I know this is not unique to this deal ship). Told us it would be about 10-15 mins; we waited almost 45. Finally in comes Dave Milbrand. First thing he asked was if we were sure we wanted to use the financing, he stated that he could get us a better deal. We told him me were happy and comfortable with the deal we came in with. Dave smiled and said no problem. Said that he he needed to set things up and we would be going back to his office to sign papers, asked us to get him about 15 minutes to do this. After waiting almost an hour Dave finally called us back. From here we were feed lies and disrespect. He would tell us something, and then take it back with his next breath. Again I want people to look elsewhere when when they are looking to purchase a vehicle. More