Alan Webb Chevrolet

It wS a good experience The how deal was fast and easy. Good people I was in and out very quickly. John and Natalie were a joy to work with. Great people. The how deal was fast and easy. Good people I was in and out very quickly. John and Natalie were a joy to work with. Great people. More

Stay away If I was basing this review solely Brian Wilson in service... this review would be getting the highest of ratings! We are nothing short of thankful fo If I was basing this review solely Brian Wilson in service... this review would be getting the highest of ratings! We are nothing short of thankful for his hard work in helping us square things out with the mess that the guys in sales made for us. I originally went into Allen Webb because I needed a spare key made for another car we had. I had nothing short of a great experience. So when we were ready to purchase our first family car we shopped around but ended up at at Allen Webb! Mike Hendrickson was one of the first to greet us. He had a big smile, and asked how he could help! We came with a tall wish list and I knew it; as I explained this to Mike he laughed. Again I know we had a tall wish list but...really... anyway he looked up the stock he had and we decided one to look at. The first one we looked at we decided to test drive. As we were driving the guy would not stop talking. When we came back to the dealership my husband and I wanted to talk about the other cars we had seen at a couple of other dealerships and the one that we just drove. But Mike just keep talking. We finally got our space to talk. We decided yes on the car we were looking at. Mike had us fill out a couple of papers and went to do his behid the door dealing ( I know this is not unique to this deal ship). Told us it would be about 10-15 mins; we waited almost 45. Finally in comes Dave Milbrand. First thing he asked was if we were sure we wanted to use the financing, he stated that he could get us a better deal. We told him me were happy and comfortable with the deal we came in with. Dave smiled and said no problem. Said that he he needed to set things up and we would be going back to his office to sign papers, asked us to get him about 15 minutes to do this. After waiting almost an hour Dave finally called us back. From here we were feed lies and disrespect. He would tell us something, and then take it back with his next breath. Again I want people to look elsewhere when when they are looking to purchase a vehicle. More

Service dept top notch! I hate Alan Webb for their sales department. However I keep going to service dept because of Brian Wilson. He is only of the only people I will trust I hate Alan Webb for their sales department. However I keep going to service dept because of Brian Wilson. He is only of the only people I will trust at this dealership. I think he is at this job because he loves what he does, not because of a paycheck. I am forever greatful to this man. Things could have ended so much differently for my family but Brian was not going to let that happen. Thank you for that. More

Not Honest I like the truck I bought but did not like the way this dealership conducts sales agreements. They are looking to gouge their customers. Two days afte I like the truck I bought but did not like the way this dealership conducts sales agreements. They are looking to gouge their customers. Two days after I purchased my vehicle they offered a price drop of 2k on another identical vehicle. They wouldn’t move on price for me but offered the price I was looking for to anyone two days later. Really unprofessional and shows they really don’t want to help buyers get their best deal. More

Bought a new Colrado The Truck is nice with most of the features I wanted. Still wish it can with Adaptive Cruse control at this price.And I settled on a black color being The Truck is nice with most of the features I wanted. Still wish it can with Adaptive Cruse control at this price.And I settled on a black color being it would cost me more if they had to locate something else for me. Black is a nice color when it's been freshly washed. Other wise you just have to leave it to the elements to choose they color for you. Sale people are nice.. Jamie and I had been chatting for at least 6 months before I stepped onto the lot. She had to put with a lot from me over that time. But she got the job done and glad it's over with Thank you Jamie! Her co workers pitched in to help Jamie when she had to go seek medical help while trying to close my deal.. I felt bad for her but I knew she had to go Less then a week later I stopped in to see her to see how she was doing and had a few questions about the truck she answered for me. Got my reward straighten out while I was there. Today I brought in my printed rewards to get my back floor mats. While I was there I stopped in at spoke with a service person about a exhaust smell coming into the cab when I use the recirculate to block the out side smalls coming in. I asked him about this issue and he said that was normal. I told him it should not be normal. He said there was nothing they could do to fix it, He said to call GM and talk to them about. Or make and appointment.. He seem very unconcern with this problem I'm having with my new truck. Other wise the fuel mileage seems to be improving as I continue to drive it. Seems to ride very well and very glad I got the LT model over the Z71. It was also nice to close with Justin Lang. He gave me lot knowledge about his owner ship of the Colorado as well. Wasn't pushy on extended warranty. I bought the Oil for life at the dealership that was enough for me. Just want to Thank Jamie again You put up with this old guy and glad you came out on the lot when I was walking around looking at your vehicles. I think it has to do with fate.. More

Turned a bad day better. Went in to make a service appointment, got a deal on a brand new 2019. In and out in no time. I would definitely recommend. Went in to make a service appointment, got a deal on a brand new 2019. In and out in no time. I would definitely recommend. More

We had an amazing experience at Alan Webb. The team members at Alan Webb went out of their way to make sure we got exactly what we wanted and for a fair price. I used to dread going in to buy a The team members at Alan Webb went out of their way to make sure we got exactly what we wanted and for a fair price. I used to dread going in to buy a car, but everyone made us feel comfortable and we felt as if they really DID care about us instead of them just getting another car off their lot. I highly recommend this dealership! More

I got the best service than I have ever have before We have made a really satisfied deal with the help of Jammie!!! She really 100 percent helps us to make our dream car come true. We have made a really satisfied deal with the help of Jammie!!! She really 100 percent helps us to make our dream car come true. More

No pressure sales!! Honest up front!! Jamie and Justin were great through the whole sales process. Truck is a great fit for me. A thanks to all who helped in the sale 😎. Jamie and Justin were great through the whole sales process. Truck is a great fit for me. A thanks to all who helped in the sale 😎. More

Excellent! My experience at Alan Webb Chevrolet was one I have never experienced before at a car dealership. Everyone was personable, down to earth and authentic My experience at Alan Webb Chevrolet was one I have never experienced before at a car dealership. Everyone was personable, down to earth and authentic. There’s was never any pressure to buy and Monica and Mike took the time to hear what was important me in regards to what I was looking for in a vehicle. The staff were patient and kind and provided a stress-free atmosphere. Thank you all! I love my new car!! More