
Alan Webb Chevrolet
Vancouver, WA
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713 Reviews of Alan Webb Chevrolet
Service dept top notch! I hate Alan Webb for their sales department. However I keep going to service dept because of Brian Wilson. He is only of the only people I will trust I hate Alan Webb for their sales department. However I keep going to service dept because of Brian Wilson. He is only of the only people I will trust at this dealership. I think he is at this job because he loves what he does, not because of a paycheck. I am forever greatful to this man. Things could have ended so much differently for my family but Brian was not going to let that happen. Thank you for that. More
Not Honest I like the truck I bought but did not like the way this dealership conducts sales agreements. They are looking to gouge their customers. Two days afte I like the truck I bought but did not like the way this dealership conducts sales agreements. They are looking to gouge their customers. Two days after I purchased my vehicle they offered a price drop of 2k on another identical vehicle. They wouldn’t move on price for me but offered the price I was looking for to anyone two days later. Really unprofessional and shows they really don’t want to help buyers get their best deal. More
Bought a new Colrado The Truck is nice with most of the features I wanted. Still wish it can with Adaptive Cruse control at this price.And I settled on a black color being The Truck is nice with most of the features I wanted. Still wish it can with Adaptive Cruse control at this price.And I settled on a black color being it would cost me more if they had to locate something else for me. Black is a nice color when it's been freshly washed. Other wise you just have to leave it to the elements to choose they color for you. Sale people are nice.. Jamie and I had been chatting for at least 6 months before I stepped onto the lot. She had to put with a lot from me over that time. But she got the job done and glad it's over with Thank you Jamie! Her co workers pitched in to help Jamie when she had to go seek medical help while trying to close my deal.. I felt bad for her but I knew she had to go Less then a week later I stopped in to see her to see how she was doing and had a few questions about the truck she answered for me. Got my reward straighten out while I was there. Today I brought in my printed rewards to get my back floor mats. While I was there I stopped in at spoke with a service person about a exhaust smell coming into the cab when I use the recirculate to block the out side smalls coming in. I asked him about this issue and he said that was normal. I told him it should not be normal. He said there was nothing they could do to fix it, He said to call GM and talk to them about. Or make and appointment.. He seem very unconcern with this problem I'm having with my new truck. Other wise the fuel mileage seems to be improving as I continue to drive it. Seems to ride very well and very glad I got the LT model over the Z71. It was also nice to close with Justin Lang. He gave me lot knowledge about his owner ship of the Colorado as well. Wasn't pushy on extended warranty. I bought the Oil for life at the dealership that was enough for me. Just want to Thank Jamie again You put up with this old guy and glad you came out on the lot when I was walking around looking at your vehicles. I think it has to do with fate.. More
Turned a bad day better. Went in to make a service appointment, got a deal on a brand new 2019. In and out in no time. I would definitely recommend. Went in to make a service appointment, got a deal on a brand new 2019. In and out in no time. I would definitely recommend. More
We had an amazing experience at Alan Webb. The team members at Alan Webb went out of their way to make sure we got exactly what we wanted and for a fair price. I used to dread going in to buy a The team members at Alan Webb went out of their way to make sure we got exactly what we wanted and for a fair price. I used to dread going in to buy a car, but everyone made us feel comfortable and we felt as if they really DID care about us instead of them just getting another car off their lot. I highly recommend this dealership! More
I got the best service than I have ever have before We have made a really satisfied deal with the help of Jammie!!! She really 100 percent helps us to make our dream car come true. We have made a really satisfied deal with the help of Jammie!!! She really 100 percent helps us to make our dream car come true. More
No pressure sales!! Honest up front!! Jamie and Justin were great through the whole sales process. Truck is a great fit for me. A thanks to all who helped in the sale 😎. Jamie and Justin were great through the whole sales process. Truck is a great fit for me. A thanks to all who helped in the sale 😎. More
Excellent! My experience at Alan Webb Chevrolet was one I have never experienced before at a car dealership. Everyone was personable, down to earth and authentic My experience at Alan Webb Chevrolet was one I have never experienced before at a car dealership. Everyone was personable, down to earth and authentic. There’s was never any pressure to buy and Monica and Mike took the time to hear what was important me in regards to what I was looking for in a vehicle. The staff were patient and kind and provided a stress-free atmosphere. Thank you all! I love my new car!! More
Great experience Great to work with Keith and his crew, glad to find a great Chevrolet dealership. Will be back for another car soon, Thank you Steve Great to work with Keith and his crew, glad to find a great Chevrolet dealership. Will be back for another car soon, Thank you Steve More
One of the easiest transactions Purchasing from across the state, and started a dialogue with Mike Woods who was professional and accommodating. Negotiated a deal involving a trade i Purchasing from across the state, and started a dialogue with Mike Woods who was professional and accommodating. Negotiated a deal involving a trade in and made arrangements for delivery several days later. Once I arrived at the dealer with my trade, Mike along with Justin in F&I, and Ken in service were very easy and professional to work with every step of the way. More