Alan Webb Chevrolet
Vancouver, WA
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723 Reviews of Alan Webb Chevrolet
Not Honest I like the truck I bought but did not like the way this dealership conducts sales agreements. They are looking to gouge their customers. Two days afte I like the truck I bought but did not like the way this dealership conducts sales agreements. They are looking to gouge their customers. Two days after I purchased my vehicle they offered a price drop of 2k on another identical vehicle. They wouldn’t move on price for me but offered the price I was looking for to anyone two days later. Really unprofessional and shows they really don’t want to help buyers get their best deal. More
Service dept top notch! I hate Alan Webb for their sales department. However I keep going to service dept because of Brian Wilson. He is only of the only people I will trust I hate Alan Webb for their sales department. However I keep going to service dept because of Brian Wilson. He is only of the only people I will trust at this dealership. I think he is at this job because he loves what he does, not because of a paycheck. I am forever greatful to this man. Things could have ended so much differently for my family but Brian was not going to let that happen. Thank you for that. More
Stay away If I was basing this review solely Brian Wilson in service... this review would be getting the highest of ratings! We are nothing short of thankful fo If I was basing this review solely Brian Wilson in service... this review would be getting the highest of ratings! We are nothing short of thankful for his hard work in helping us square things out with the mess that the guys in sales made for us. I originally went into Allen Webb because I needed a spare key made for another car we had. I had nothing short of a great experience. So when we were ready to purchase our first family car we shopped around but ended up at at Allen Webb! Mike Hendrickson was one of the first to greet us. He had a big smile, and asked how he could help! We came with a tall wish list and I knew it; as I explained this to Mike he laughed. Again I know we had a tall wish list but...really... anyway he looked up the stock he had and we decided one to look at. The first one we looked at we decided to test drive. As we were driving the guy would not stop talking. When we came back to the dealership my husband and I wanted to talk about the other cars we had seen at a couple of other dealerships and the one that we just drove. But Mike just keep talking. We finally got our space to talk. We decided yes on the car we were looking at. Mike had us fill out a couple of papers and went to do his behid the door dealing ( I know this is not unique to this deal ship). Told us it would be about 10-15 mins; we waited almost 45. Finally in comes Dave Milbrand. First thing he asked was if we were sure we wanted to use the financing, he stated that he could get us a better deal. We told him me were happy and comfortable with the deal we came in with. Dave smiled and said no problem. Said that he he needed to set things up and we would be going back to his office to sign papers, asked us to get him about 15 minutes to do this. After waiting almost an hour Dave finally called us back. From here we were feed lies and disrespect. He would tell us something, and then take it back with his next breath. Again I want people to look elsewhere when when they are looking to purchase a vehicle. More
Turned a bad day better. Went in to make a service appointment, got a deal on a brand new 2019. In and out in no time. I would definitely recommend. Went in to make a service appointment, got a deal on a brand new 2019. In and out in no time. I would definitely recommend. More
I got the best service than I have ever have before We have made a really satisfied deal with the help of Jammie!!! She really 100 percent helps us to make our dream car come true. We have made a really satisfied deal with the help of Jammie!!! She really 100 percent helps us to make our dream car come true. More
We had an amazing experience at Alan Webb. The team members at Alan Webb went out of their way to make sure we got exactly what we wanted and for a fair price. I used to dread going in to buy a The team members at Alan Webb went out of their way to make sure we got exactly what we wanted and for a fair price. I used to dread going in to buy a car, but everyone made us feel comfortable and we felt as if they really DID care about us instead of them just getting another car off their lot. I highly recommend this dealership! More
No pressure sales!! Honest up front!! Jamie and Justin were great through the whole sales process. Truck is a great fit for me. A thanks to all who helped in the sale 😎. Jamie and Justin were great through the whole sales process. Truck is a great fit for me. A thanks to all who helped in the sale 😎. More
Excellent! My experience at Alan Webb Chevrolet was one I have never experienced before at a car dealership. Everyone was personable, down to earth and authentic My experience at Alan Webb Chevrolet was one I have never experienced before at a car dealership. Everyone was personable, down to earth and authentic. There’s was never any pressure to buy and Monica and Mike took the time to hear what was important me in regards to what I was looking for in a vehicle. The staff were patient and kind and provided a stress-free atmosphere. Thank you all! I love my new car!! More
One of the easiest transactions Purchasing from across the state, and started a dialogue with Mike Woods who was professional and accommodating. Negotiated a deal involving a trade i Purchasing from across the state, and started a dialogue with Mike Woods who was professional and accommodating. Negotiated a deal involving a trade in and made arrangements for delivery several days later. Once I arrived at the dealer with my trade, Mike along with Justin in F&I, and Ken in service were very easy and professional to work with every step of the way. More
Great experience Great to work with Keith and his crew, glad to find a great Chevrolet dealership. Will be back for another car soon, Thank you Steve Great to work with Keith and his crew, glad to find a great Chevrolet dealership. Will be back for another car soon, Thank you Steve More


