
Alan Webb Chevrolet
Vancouver, WA
Filter Reviews by Keyword
By Type
713 Reviews of Alan Webb Chevrolet
Satisfaction guaranteed We got the simonize package and boy did that Chevy trax sparkle! I declined the rental car that was offered because I'm not local and not familiar wit We got the simonize package and boy did that Chevy trax sparkle! I declined the rental car that was offered because I'm not local and not familiar with the area. I "camped out" in your nice lounge area with my lunch and book, preparing to be there at least until 14:00. Imagine my surprise when Brian handed me the key and told me the trax was done shortly after 10:00. Poor Brian. I gave him the biggest hug. We had never bought a new car before. This was a great experience. Thank you Alan Webb Chevrolet. Julie Hammett More
Loved the car not the sales team We really loved the car we purchased and that was the only reason we purchased from this dealership. It took a few hours to get paperwork completed as We really loved the car we purchased and that was the only reason we purchased from this dealership. It took a few hours to get paperwork completed as there is only one finance person available and they were with someone else for quite some time. No one we dealt with was overly friendly or particularly helpful. I was not impressed. However, the car we purchased has been great so far and we are very happy with it. More
Great buying experience Mike was very accommodating to my schedule, particular needs, and desire for transparency. He gave me a fair trade-in and best offer up front. There Mike was very accommodating to my schedule, particular needs, and desire for transparency. He gave me a fair trade-in and best offer up front. There were no games in pricing, trade-in value, or financing. He didn’t try to sell me stuff I did not need. I was really impressed at how easy it was to get what I felt was a great deal. Signing papers was also a breeze. Very much appreciated the entire experience. I’ll go back to him first when it is time to buy another vehicle. More
No creepy hard sell here! We were looking at both the Chevy Volt and the Hyundai Ioniq. At the dealership that had the Ioniq, not only was their starting point for negotiation We were looking at both the Chevy Volt and the Hyundai Ioniq. At the dealership that had the Ioniq, not only was their starting point for negotiation $2,000 over MSRP, but they didn't bother to tell us that they didn't have the 2018 model (which qualifies for federal and state rebates through 12/31) on the lot. We spent three hours getting the classic car salesman experience and went home feeling like we needed to take a shower. The next day we sat down with Mike at Alan Webb Chevrolet, and it was a completely different experience. He had taken us for a test drive the day before and had given us a rough pricing/financing sheet to take home and think about overnight. We had a target monthly payment in mind, and he helped us find a combination of incentives and financing that let us hit what we could afford. The experience was smooth, relaxed, and felt friendly the whole time, Once the paperwork was signed, he sat us down in the car and showed us how to use some of the advanced features on the car. And then he took a picture of us with the car and texted it over to us -- so thoughtful! Buying a car is always a bit stressful and confusing, but we had done our research and knew what we wanted, and Mike didn't try to pressure us into anything different. If you're looking for a Chevy, check these guys out. Also, be sure to check pricing on True Car -- the dealer gets an incentive for using the service that they pass on to you. More
John provided great support in acquiring my new truck. Great service, communication and flexibility from John Anderson and Dave Milbrandt in closing my transaction to purchase a 2018 Chevy Colorado. Appre Great service, communication and flexibility from John Anderson and Dave Milbrandt in closing my transaction to purchase a 2018 Chevy Colorado. Appreciate everything they did to enable a simple, straight forward sales process. More
Our dealer was great Jamie the dealer that we delt with was great. She listen to what we needed and did all she could to get us a great deal on a 2018 Chevy Cruze. Made th Jamie the dealer that we delt with was great. She listen to what we needed and did all she could to get us a great deal on a 2018 Chevy Cruze. Made the purchase very easy and was very helpful. More
Soup to nuts; John Anderson, Mario, and Dana were awesome. Most of the sale and discussion took place of the phone with John. There was no pressure and no hassle. John helped us get into car we wanted. Ever Most of the sale and discussion took place of the phone with John. There was no pressure and no hassle. John helped us get into car we wanted. Everything from Sales, Finance, and Post Purchase has exceeded expectations. More
Smooth Process John and his team were amazing and super easy to work with. The whole process went smooth and quick. We love our new truck and are more than pleased t John and his team were amazing and super easy to work with. The whole process went smooth and quick. We love our new truck and are more than pleased to recommend them to friends and family. More
Fantastic buyer experience After looking online for Silverado pickups and seeing the inventory and prices Alan Webb has, my wife and I took a trip down there to check them out. After looking online for Silverado pickups and seeing the inventory and prices Alan Webb has, my wife and I took a trip down there to check them out. Conner met us when we walked in and helped us. I had done a little research on the available options for the Silverado, but had a few questions. He answered our questions and provided additional information about the options I didn’t even know about. After we were finished and ready to leave, he got in the truck with us and walked through all of the various controls on the dash and explained their functionality. He also synced up our phones with the system. Since my wife doesn’t drive the car we took down there to Alan Webb, Conner and a coworker followed us to our house to deliver the truck. (We were a little concerned how we were going to do this, but he volunteered) Bree helped us get the additional accessories we wanted. One of these was not in stock, so she got it ordered. She also was able to answer any questions we had. All of the employees we interacted with were very friendly and helpful More
A very pleasant and easy transaction. Bought what I had gone Very good experience. Bought the truck I went in to look at. Very happy with Lelena Stewart who took care of my purchase. Would use Alan Webb again. Very good experience. Bought the truck I went in to look at. Very happy with Lelena Stewart who took care of my purchase. Would use Alan Webb again. More