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Alan Webb Mazda

Vancouver, WA

4.7
1,250 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,250 Reviews of Alan Webb Mazda

May 25, 2019

2019 Mazda Miata purchase After coming to your dealership twice we decided to purchase a 2019 Mazda Miata in which Ryan Sundine helped us with. We added some add-ons and left More

by ANNAMARIE.THACKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sundine, Megan Robin, Jamie Regallie
May 28, 2019 -

Alan Webb Mazda responded

Ms. Thacker, Congratulations on your new family member. We are happy to hear that Ryan provided a great vehicle purchasing experience. Thank you for taking your time to leave this lovely review and 5 star rating. We appreciate your time and feedback, it helps us to continue to provide a positive customer experience. We look forward to servicing your Miata's future needs. Enjoy your new Miata. Sincerely, The Alan Webb Mazda Family

May 24, 2019

Basic oil change is great. Get second opinion on suggestions The employees are always friendly and the dealership is very clean. Got oil changes for life when I bought my car here so getting the basic oil chang More

by denisemilstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who the employees were.
May 28, 2019 -

Alan Webb Mazda responded

Ms. Milstead, Thank you for taking your time to share this review. We appreciate your insight, this helps us to build a better customer experience. Spark plugs are recommended based on manufacturer's service intervals and not by visual inspection. I would like the opportunity to explain in more detail. At your earliest convenience, please contact me. Thank you, in advance, for your time. Sincerely, Jamie Regallie Service Manager 360-334-3002 ext> 330

May 23, 2019

Alan Webb Mazda made buying easy Sometimes car buying can be a chore, but our experience was a great one. No pressure! Our sales person Olivia was knowledgeable, friendly and very hel More

by mark.milligan100
Recommend Dealer
Yes
Employees Worked With
Olivia Lyon, Steve Mantzouris
May 24, 2019 -

Alan Webb Mazda responded

Mr. Milligan, Awesome! We are pleased to hear that Olivia provided a great vehicle purchasing experience. Thank you for taking your time to shear this lovely review and 5 star rating. We look forward to servicing your new CX-5 in the future. Take care and enjoy your new CX-5 Sincerely, The Alan Webb Mazda Family

May 23, 2019

Quick and thorough service Thank you for your help! Quick and easy as always! Great recommendations on future service. Will be getting all my service done with you. Thanks again More

by GENNYS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Erskine, Megan Robin, Genny Smith
May 24, 2019 -

Alan Webb Mazda responded

GennyS0, We are please to hear that you had a great experience with us. Thank you for taking your time to leave a nice review and 5 star rating. We look forward to servicing your Mazda6 in the future. Sincerely, The Alan Webb Mazda Family

May 22, 2019

Amazing Megan Megan is always so helpful and quick. She knows who I am every time and makes sure I get the service I need. I have always had great experiences with More

by kristin.lyon_3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Robin
May 22, 2019 -

Alan Webb Mazda responded

Kristin.lyon_3, We are pleased that Megan provided a personal service experience on your recent and previous visits. Thank you for taking your time to leave a wonderful review and 5 star rating. your feedback helps us to continue to grow and build a positive customer experience. We look forward to your next visit. Take care Sincerely, The Alan Webb Mazda Family

May 22, 2019

Devin helped us find the right vehicle for us. Devin was very professional and courteous. He was very knowledgeable about the vehicle we were to purchase and answered all of our questions thoroughl More

by retak02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Fahrion
May 22, 2019 -

Alan Webb Mazda responded

retak02, Fabulous! We are thrilled that Devin was a great help and provided an exceptional vehicle purchasing experience. Thank you for taking your time to leave this wonderful review and 5 star rating. We appreciate your feedback, it helps us to continue to build a better customer experience. We look forward to your vehicle's first visit to our service department. Have a wonderful day and enjoy your new vehicle. Sincerely, The Alan Webb Mazda Family

May 22, 2019

Service visit - routine maintenance Really liked the attentive service peeps. Both the Service desk and mechanic who rode with me before and after adjustment to tire balance issues. Grea More

by RFDavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxwell Tanner, Secora Jones
May 22, 2019 -

Alan Webb Mazda responded

RFDavis, Awesome! We are pleased to read that you received great customer service on your recent visit. Thank you for taking your time to leave this nice review. We look forward to servicing your vehicle's needs in the future. Respectfully, The Alan Webb Mazda Family

May 21, 2019

Miata purchase Disappointed in the trade in value quoted by ??? (it wasn't Devon) We walked away, Devon offered a reasonable value on our trade in so we came back an More

by Quilt911
Recommend Dealer
Yes
Employees Worked With
Devin Fahrion
May 21, 2019 -

Alan Webb Mazda responded

Quilt911, Thank you for your time and your valuable feedback. We strive to meet or exceed our customer expectations. We are sincerely concerned and apologize that we fell short of your expectations. Your insight is highly appreciated and will help us to build a better customer experience. You may also reach to our Sales Manager, Steve Mantzouris, at 360-334-3004 ext 350 and our Service Manager, Jamie Regallie, at 360-334-3002. Take care and enjoy your new Miata Respectfully, The Alan Webb Mazda Family

May 19, 2019

Two Cars This is a simple quick review. About two weeks ago I bought a Mazda 5 from Peter Gregg at Alan Webb Mazda. It was such a good experience a week late More

by dancer42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Gregg
May 20, 2019 -

Alan Webb Mazda responded

Dancer42, Awesome, we are happy to hear that Peter provided a good car buying experience not once but twice. Thank you for taking your time to leave a wonderful review and 5 star rating. Your feedback is welcome and helps us to continue to grow and build a positive customer driven environment. We look forward to servicing your Mazda 5 and your Mazda 3 in the future. Take care and enjoy your new Mazda 5 and 3 Sincerely, The Alan Webb Mazda Family

May 18, 2019

Reca perform recall, oil change and full circle inspection. The service was good, courteous attention and in less time than expected. It is a pleasure to have my car serviced in this manner. Conchita More

by CONCHITAHURNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gilcrease, Secora Jones
May 20, 2019 -

Alan Webb Mazda responded

Conchita, We are please to hear that the service was good on your recent visit. Thank you for taking your time to leave a nice review and 5 star rating. We look forward to serving your vehicle's needs in the future. Sincerely, The Alan Webb Mazda Family

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