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Alan Webb Mazda

Vancouver, WA

4.7
1,248 Reviews
Call Dealership (360) 334-3000
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3716 NE 66th Ave

Vancouver, WA

98661

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1,248 Reviews of Alan Webb Mazda

January 16, 2024

Very friendly staff. Everyone followed through with all promises made. Overall great experience Will definitely use this service shop for all my Mazda needs More

by Thart052
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
Jan 22, 2024 -

Alan Webb Mazda responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service shop. Our team always strives to deliver, and provide excellent service. We look forward to assisting you with any future Mazda needs!

December 29, 2023

The process is always easy. Good customer service and the car service is always quick. More

by Kourtenie
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker, Mikayla Parker
Report | Print
Jan 05, 2024 -

Alan Webb Mazda responded

Hi Kourtenie, thank you for your kind words! We strive to make the process easy and provide quick car service. We appreciate your feedback and look forward to serving you again in the future!

December 29, 2023

Quick service with efficient and friendly staff. No No No No I don't like AI More

by BECKYGRENZ
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker, Mikayla Parker
Report | Print
Jan 05, 2024 -

Alan Webb Mazda responded

Hi Becky, thank you for your kind words and for choosing our dealership! We appreciate your feedback and we're happy our team could provide you quick and friendly service!

December 28, 2023

Given the holiday season, Poor preparation or advanced prior authorizations even though direct information given. Was promised great service, yet received poor service with extended wait. No complaints ab More

by justaladyandherdog
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
Jan 05, 2024 -

Alan Webb Mazda responded

Thank you for sharing your honest feedback. We apologize for any inconvenience you experienced during your visit. We do appreciate your recognition of our staff's professionalism and will take your concerns about dealership protocols into consideration for future improvements.

December 26, 2023

Excellent The experience at Allen Webb Mazda was excellent. Everyone I dealt with was very professional and courteous. More

by mjmolch
Recommend Dealer
Yes
Employees Worked With
Alex Gonzales
Report | Print
Dec 26, 2023 -

Alan Webb Mazda responded

Wow, thanks so much for the recommendation! We strive to provide excellent service and it's great to hear that everyone at Alan Webb Mazda met your expectations. We appreciate your feedback and look forward to serving you again in the future!

December 25, 2023

Great customer service. Everyone is helpful, efficient and does a great job. I'm happy with my purchase and the follow up care they provide. More

by Audrey
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker, Mikayla Parker
Report | Print
Dec 26, 2023 -

Alan Webb Mazda responded

Hi Audrey, thank you so much for taking the time to leave us a review! We're thrilled to hear that our team provided you with great customer service and that you're happy with your purchase. We appreciate your support!

December 25, 2023

Detrik is very knowledgeable with the maintenance of the miata MX 5 and is very easy to work with. He has excellent customer service skills More

by 61hooter69
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
Dec 26, 2023 -

Alan Webb Mazda responded

Thank you for the kind words about Detrik! We're glad to hear that he's knowledgeable and easy to work with. Providing excellent customer service is important to us, and we appreciate your feedback. Let us know if there's anything else we can assist you with!

December 25, 2023

Friendly and fast Courteous and quick to answer any questions I had. Good communication. Happy overall. More

by DBWEBB4
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker, Mikayla Parker
Report | Print
Dec 26, 2023 -

Alan Webb Mazda responded

Thank you for the positive review! We're thrilled to hear that you had a positive experience with our team. If you have any more questions or need assistance in the future, feel free to reach out!

December 25, 2023

Excellent communication proactive responses and thorough review We are grateful for your commitment to a Successful service, and your customer care. More

by SARYN.KIRK.K8
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
Dec 26, 2023 -

Alan Webb Mazda responded

Thanks for your kind words! We're glad to hear that our communication and proactive approach met your expectations. We appreciate your support and look forward to providing you with excellent customer care in the future!

December 23, 2023

Always pleasant and professional. I feel I'm treated fairly and with respect. I have high confidence in Detrik to take great care of my car and me as a customer. More

by CJ
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
Dec 26, 2023 -

Alan Webb Mazda responded

Hi CJ, thank you so much for your kind words! It's our goal to provide excellent service and treat all our customers with fairness and respect. We appreciate your confidence in us and look forward to continue taking great care of you and your car.

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