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Alan Webb Mazda

Vancouver, WA

4.7
1,249 Reviews
Call Dealership (360) 334-3000
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3716 NE 66th Ave

Vancouver, WA

98661

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1,249 Reviews of Alan Webb Mazda

December 06, 2023

Great. However I could not hear or really see the video about my vehicle. Great. However I could not hear or really see the video about my vehicle. So hopef More

by debpie44
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker, Mikayla Parker
Report | Print
Dec 12, 2023 -

Alan Webb Mazda responded

Hi Deb, thank you for your feedback. We apologize for the inconvenience you experienced with the video, we'll work on that for any future appointments and hope to see you back. If you have any further concerns, feel free to reach out!

December 06, 2023

Did not communicate with me correctly Job completed without my permission Not happy Will never recommend this dealership More

by OLIVADRIANA32
Recommend Dealer
No
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
December 06, 2023

Detrik was the most professional and helpful person I have come across in a long time. He was so kind to every customer I heard him speak with. It is refreshing to see good customer service again! More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Dec 12, 2023 -

Alan Webb Mazda responded

Hi Kris, thank you for your kind words! We strive to provide excellent customer service and it's great to hear that Detrik made a positive impression. We appreciate your feedback and hope to continue providing helpful and professional assistance in the future!

December 05, 2023

No issues everyone I encountered was friendly and helpful Pleasant, they asked if needed anything no issues More

by WISH87
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker, Mikayla Parker
Report | Print
Dec 12, 2023 -

Alan Webb Mazda responded

Thanks so much for the kind words, it's awesome to hear that you had a pleasant experience with our team! If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a great day!

December 04, 2023

Reasonable as always ? ??? to “ Reasonable as always ” People generally outgoing and reasonable service More

by rmbaba
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
December 03, 2023

The overall experience was great! They did what I needed them to do. I liked that I was able to add services during my appointment time that were needed. More

by CARLEEBURTON
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
Dec 04, 2023 -

Alan Webb Mazda responded

Hi Carlee, thank you for your positive review! We're glad you had a great experience and that we were able to accommodate your needs during your appointment. We appreciate your feedback and hope to see you again soon!

December 02, 2023

The staff are always very courteous and friendly. They completed my service in a timely manner and scheduled my ride share with no issues. I would definitely recommend their service department to any More

by 70cherrysheri
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker, Mikayla Parker
Report | Print
Dec 04, 2023 -

Alan Webb Mazda responded

Hi Sheri, thank you so much for your kind words! We're glad to hear that our staff provided you with excellent service and made your experience smooth and hassle-free. We truly appreciate your recommendation and look forward to serving you again in the future!

December 02, 2023

It's been absolutely wonderful working with your service department. Everyone I dealt with was super friendly and helpful. More

by LizJorgensen
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
Dec 04, 2023 -

Alan Webb Mazda responded

Hi Liz! Thank you so much for your kind words, it's great to hear that you had a wonderful experience with our service department. We appreciate your feedback and look forward to serving you again in the future!

December 02, 2023

Very clean and easy to navigate. The service was professional and the price was fair. More

by LITTLE_WING862002
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
Dec 04, 2023 -

Alan Webb Mazda responded

Thank you for your kind words! Happy to hear that you liked our location, and that our service and pricing met your expectations. We appreciate your feedback and hope to continue providing you with excellent experiences!

December 02, 2023

Excellent customer service, happy with repairs, cost is a bit high Customer service is excellent. I am happy with the repair work though the cost is a bit high. More

by KAYLABERRY8
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
Dec 04, 2023 -

Alan Webb Mazda responded

Hi Kayla, thank you for your review! We appreciate your positive feedback on our excellent customer service and the quality of our repair work. We understand your concern about the cost and will take it into consideration. We're here if you need anything else!

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