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Alan Webb Mazda

Vancouver, WA

4.7
1,250 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,250 Reviews of Alan Webb Mazda

March 07, 2023

The dealership as a whole wasn't very professional. The salesperson didn't explain any features of the vehicle or the mobile app. We purchased the vehicle because we wanted that one specifically, but p More

by Bre_morris
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
David Milbrandt, Bryson Layton, Martha Cole
Mar 08, 2023 -

Alan Webb Mazda responded

Hello Bre, I'm Max the General Sales Manager here at Alan Webb Mazda. I would like to personally apologize about your experience and wanted to reach out to you and see if there was anything I can do to make it right. I know it doesn't help much now but I would like to prevent experiences like this from happening in the future and even if you just want to reach out to me and talk about what happened I would very much appreciate the opportunity to learn from our mistakes and re-train my staff accordingly. If you would like to reach out to me personally please call me at 360-334-3000 ext 251 or email me directly at maxh@alanwebbautogroup.com. Thank you for your time and reaching out your experience and allowing us to always get better. Max Hanley GSM Alan Webb Mazda

March 06, 2023

Everything went very smooth and Alex was great! The finance office was quick and super accommodating. More

by Gghuhuta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Milbrandt, Bryson Layton, Alex Gonzales
March 06, 2023

Excellent buying experience. The process was super easy and fun! I was super thankful that they took time to sit in my new car with me and show me all of the cool stuff and how i More

by Virginia Rasmussen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Seaman, Detrik Blue, James Durr, Martha Cole, Max Hanley
March 06, 2023

Everyone was very accommodating and made me feel like I was very important the work to make the deal the way that I thought it should be 😊🤙🏻 More

by sallysman97080
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith, James Durr, Martha Cole
March 05, 2023

Great people to do business with. Very helpful and understanding . I am debating between two models and they provided me with some guidance to aid me in my decision. I would definitel More

by MACS639
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, James Durr, Bryson Layton, Martha Cole
March 04, 2023

Great experience, I will tell all of my family and friends. Alex was exceptional from the very beginning! More

by terrbear1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Milbrandt, Martha Cole, Alex Gonzales
March 02, 2023

Had a great experience with Alan Webb. Service was convenient and satisfactory. Purchased my vehicle vehicle here as well and haven’t been disappointed yet. More

by PERKINS450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
February 24, 2023

I was having work done under warranty. The blower for the AC was making a clicking sound. They were very efficient and got my car done quickly. My service coordinator, Derick, was very nic More

by rrburns75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
February 23, 2023

Nice people, really friendly, customer service is great. I would definitely recommend them to anyone. More

by julie14torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Durr, Max Hanley
February 22, 2023

Detrik’s customer service was exemplary. Appreciated the clear communication and car to use while mine was being worked on. More

by MCILVAINE.ELLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Carlos Barrientos
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