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Alan Webb Mazda

Vancouver, WA

4.7
1,250 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,250 Reviews of Alan Webb Mazda

January 10, 2023

Absolutely love Alan Webb Mazda. The service staff are kind and knowledgeable but do not talk down to you. 11/10 recommend working with Detrik Blue and Mikayla Parker. More

by K9bl8n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Welker, Tim Gilcrease, Detrik Blue, June White, Floyd Quiding, Mikayla Parker
Jan 17, 2023 -

Alan Webb Mazda responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our Detrik and Mikayla made your experience pleasant and we look forward to seeing you again soon! Have a wonderful day! The Alan Weebb Mazda Team

January 10, 2023

Great staff and attention. Awesome follow-up and honest. Now I am filling up words. More

by ALLINSON143
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Jan 17, 2023 -

Alan Webb Mazda responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team was great and honest. We look forward to seeing you again soon! Sincerely, The Alan Webb Mazda Team

January 08, 2023

THE EXPERINCE WAS OK PLEASANT WORKFORCE. THROUGH AND EFFICENT SERVICE. ON TIME. I LIKED THE VIDEO THAT WAS TAKEN AFTER SERVICE. More

by TRACTOR97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Welker, Tim Gilcrease, Detrik Blue, June White, Floyd Quiding, Mikayla Parker
Jan 17, 2023 -

Alan Webb Mazda responded

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Sincerely, The Alan Webb Mazda Team

January 05, 2023

Service at this location has truly gone down. Came in for oil change and tire rotation—typically they would fill up windshield fluid. Tech seems to be good; front desk people need retraining on c More

by BRENTLEE99BCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea who I worked with
December 26, 2022

Detrik did a great job coordinating with service to assure I did not have an oil leak More

by Zanyzanne61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Dec 29, 2022 -

Alan Webb Mazda responded

Hello, We appreciate your positive feedback and rating about your experience. We take pride in serving our customers and hope to see you again soon! Sincerely, The Alan Webb Mazda Team

December 26, 2022

They do a great job. It does take a little bit of time to get an appointment. When complete it would’ve great if car was washed and vacuumed Especially when a large amo More

by debpie44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Mikayla Parker
Dec 29, 2022 -

Alan Webb Mazda responded

We are disappointed to hear about your less-than-stellar experience with us. We sincerely apologize for falling short of your expectations. Your insights help us to grow a positive customer experience for you and others. We will review your feedback with our staff and address the areas where we fall short. Please take care. Sincerely, Alan Webb Mazda

December 26, 2022

I always prefer to service my Mazda at Alan Webb. They have the best atmosphere for waiting in the shop, and their professionalism is up to the mark. More

by gls0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Mikayla Parker
Dec 29, 2022 -

Alan Webb Mazda responded

Hi , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Sincerely, The Alan Webb Mazda Team

December 25, 2022

This dealership is great They always help us with our vehicle so we don't have to drive clear to the dealership in portla.nd. More

by SWEETGRANDMOMGERI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, June White
Dec 29, 2022 -

Alan Webb Mazda responded

Hi , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Sincerely, The Alan Webb Mazda Team

December 24, 2022

Every time we come in Detrik Blue is the definition of professionalism and outstanding customer service. Thank you again for all your help in resolving our repairs. More

by MIKE_BOLLICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Mikayla Parker
Dec 29, 2022 -

Alan Webb Mazda responded

Hi Mike , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that Detrik made your experience pleasant and we look forward to seeing you again soon! Sincerely, The Alan Webb Mazda Team

December 23, 2022

The team at Alan Webb does a great job. Very communicative when needed, prompt and efficient service. Always friendly. I hope management is taking good care of all of their employees and co More

by SEANJEFF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Mikayla Parker
Dec 29, 2022 -

Alan Webb Mazda responded

Hello, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon! Sincerely, The Alan Webb Mazda Team

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