Alan Webb Mazda

Service department representative was friendly and courteous. The parts department representative was just the opposite. Maybe he just woke up on the wrong side of the bed. courteous. The parts department representative was just the opposite. Maybe he just woke up on the wrong side of the bed. More

The service was great BUT it was a three week wait to get in-pandemic or not-unacceptable in-pandemic or not-unacceptable More

My car had a part failure due to very unusual circumstances. Alan Webb Mazda, especially Dietrich Blue in the service department, worked diligently with Mazda to get the back ordered part, gettin circumstances. Alan Webb Mazda, especially Dietrich Blue in the service department, worked diligently with Mazda to get the back ordered part, getting Mazda to pay for the repair, and keeping me informed of the status of the back order. When the part was finally available the dealer installed it promptly at no cost to me. I was very impressed with their professionalism. More

The Alan Webb service team is always easy to work with and my car runs great! and my car runs great! More

Horrible customer service not from the service department but from the sales department. I wanted to get a quote on my cars value and the manager did not authorize the quote till I chose one on their cards f but from the sales department. I wanted to get a quote on my cars value and the manager did not authorize the quote till I chose one on their cards for sale! Unbelievable! More

I had my oil changed and tires rotated and it was fast and efficient and the staff were friendly and kept me informed! and efficient and the staff were friendly and kept me informed! More

Friendly, competent, professional and fast. Fifteen words! That's a lot of words. I praised the service already. If I had a complaint, it would be demanding a 15 word answer Fifteen words! That's a lot of words. I praised the service already. If I had a complaint, it would be demanding a 15 word answer More

As always they did a fantastic job got a oil change brakes and a alignment. brakes and a alignment. More

Your customer service is good and yes I would recommend that your service to my friends that your service to my friends More

They got us right in and said the service would take about 1 hour We had our car back in 50 minutes and they didn’t try to push more service than we asked for. about 1 hour We had our car back in 50 minutes and they didn’t try to push more service than we asked for. More