Back

Alan Webb Mazda

Vancouver, WA

4.7
1,250 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

Directions

By Type

1,250 Reviews of Alan Webb Mazda

March 30, 2022

Staff was very nice and helpful through the whole process and service appointment was shorter time than expected. More

by SLVAUGHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Welker, Tim Gilcrease, Detrik Blue, June White, Floyd Quiding, Mikayla Parker
Apr 01, 2022 -

Alan Webb Mazda responded

Shauna, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that our staff was very nice and helpful. We look forward to seeing you and your Mazda CX-9 in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

March 29, 2022

I have always had the best of service here at this dealership! Thank you for making me feel at ease driving my cx5 More

by cynthiamckinle44
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
Mar 29, 2022 -

Alan Webb Mazda responded

Cyndi, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that you continue to receive the best service on your CX-5. We look forward to seeing you again. Take care and have a great day! Sincerely, Your Alan Webb Mazda Auto family

March 29, 2022

Friendly people and timely service. They were very fast with the service to get me on my way. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Welker, Tim Gilcrease, Detrik Blue, June White, Floyd Quiding, Mikayla Parker
Mar 29, 2022 -

Alan Webb Mazda responded

Thanks for the amazing rating, David! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

March 28, 2022

Great experience here. James was helpful and knowledgeable about the product. Very helpful finance experience as well. Overall, I will recommend Alan Webb dealerships. More

by Swarmenhoven1605
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ward, James Durr
Mar 29, 2022 -

Alan Webb Mazda responded

Scot, We are pleased to read that James was helpful and knowledgeable. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your vehicle needs. We look forward to seeing you and your new Mazda CX-5 in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

March 25, 2022

Brought the car I purchased from you for it's oil change. Driving home on the Interstate my hood starts bouncing up and down, which was very unnerving. The Tech had not shut my hood completely. Had to pull More

by patriciacortez425@g
Recommend Dealer
No
Employees Worked With
Detrik Blue
Apr 01, 2022 -

Alan Webb Mazda responded

Thank you for your time and your valuable feedback. We strive to meet or exceed our customer expectations. We are sincerely concerned and apologize that we fell short of your expectations. Your insight is highly appreciated and will help us to build a better customer experience. You may also reach out to our Service Manager, Detrik Blue, to discuss this matter at 360-334-3002 ext 332 or detrikb@alanwebbautogroup.com

March 24, 2022

Service Department is courteous and knowledgeable. Work performed was documented and explained.. I will continue to use this service department for my Mazda. More

by darlene.dickson62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Mar 29, 2022 -

Alan Webb Mazda responded

Darlene, Thank you for taking the time to share this nice review. We value your time and feedback. We are pleased to hear that you will continue to use our Mazda service dept. We look forward to seeing you and your Mazda CX-5 in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

March 23, 2022

Always courteous always does follow ups, they let you know where your services are that need to be done. More

by COWEEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Welker, Tim Gilcrease, Floyd Quiding
Mar 23, 2022 -

Alan Webb Mazda responded

Shirley, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to read that you received courteous customer service. We look forward to seeing you and your Mazda3 in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

March 19, 2022

We were treated very well. The mechanical/electrical problem was diagnosed as the main airbag module. New modules are not available but I found a used one that you installed. More

by abmarentette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Mar 21, 2022 -

Alan Webb Mazda responded

Thank you for your time and your valuable feedback. We strive to meet or exceed our customer expectations. We are sincerely concerned and apologize that we fell short of your expectations. Your insight is highly appreciated and will help us to build a better customer experience. You may also reach out to our Service Manager, Floyd Quiding, to discuss this matter at 360-574-1131 ext 230 or floydq@alanwebbautogroup.com

March 18, 2022

Very good, Collin was amazing, would recommend absolutely again for another vehicle! Thank you very much More

by Jill S Bangs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, CJ Seaman, Collin Griffin
Mar 21, 2022 -

Alan Webb Mazda responded

Jill, Thank you for taking the time to share this kind review with a 5-star rating. We value your time and feedback. We are pleased to hear that Collin was amazing earning your recommendation. We look forward to seeing you and your new Mazda CX-5 in the future. Take care and have a lovely day! Sincerely, Your Alan Webb Mazda Auto Family

March 17, 2022

Detrik Blue (I hope I’m spelling his name correctly) was very helpful and communicative. Once I was finally able to have my warranty released and the parts were finally delivered he made quick work of the r More

by Stewartseven37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Mar 21, 2022 -

Alan Webb Mazda responded

Hello, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that Detrik was very helpful, professional, and personable. We look forward to seeing you in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Auto Family

...
53
...