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Alan Webb Mazda

Vancouver, WA

4.7
1,250 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,250 Reviews of Alan Webb Mazda

December 14, 2021

Service is always awesome there. They make me feel like a very important customer and take excellent care of me. Detrick (sp?) in particular deserves kudos. More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Dec 17, 2021 -

Alan Webb Mazda responded

Thanks for the amazing review and rating, Joy! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

December 11, 2021

The staff is really nice. Specially Blake, he gave the chance to drive the 2 cars I was interested on. That helped me a lot to make a decision. He took his time with me, and I didn't feel rushed at all. More

by Emmanuel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Allen, Blake Labay
Dec 13, 2021 -

Alan Webb Mazda responded

Emmanuel, We are pleased to hear that Blake was helpful and nice. We value your time and feedback. We look forward to seeing you and your new Mazda CX-5 in the future. Happy Holidays! Sincerely, Your Alan Webb Mazda Auto Family

December 10, 2021

We have been visiting this location since 2014. The last few visits it was horrible. However Detrik was amazing this trip. I am happy they hired him. Thank you More

by KINSN15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Dec 13, 2021 -

Alan Webb Mazda responded

Adrienne, We are thrilled to hear that Detrik was amazing. We value your time and feedback. We look forward to seeing you and your Mazda6 in the future. Take care and happy holidays! Sincerely, Alan Webb Mazda Auto Family

December 09, 2021

Great customer service! I was 15 minutes late for my appt, but they diagnosed the problem and fixed it quickly. Professsional and courteous from start to finish! More

by kwrightendo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Dec 13, 2021 -

Alan Webb Mazda responded

Kathryn, Thank you so kindly for your kind words and a 5-star rating. We value your time and feedback. We are pleased to hear that we were able to accommodate your vehicle needs and facilitated a repair quickly. We look forward to seeing you and your Mazda Cx-5 in the future. Take care and happy holidays! Sincerely, Your Alan Webb Mazda Auto Family

December 09, 2021

Alan Mazda knows there’s stuff and the great customer service withDetrick he was great and knowledgeable. I will refer to my friends keep up the good work More

by Keone2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Dec 09, 2021 -

Keone2000 responded

Great

Dec 09, 2021 -

Keone2000 responded

Great

Dec 09, 2021 -

Keone2000 responded

Great

Dec 13, 2021 -

Alan Webb Mazda responded

Roy, Aw shucks. Thank you for taking the time to share this nice review. We value your time and feedback. We are pleased to hear that Detrik was great and knowledgeable and we earned your recommendations. We look forward to seeing you and your Miata in the future. Take care and have a wonderful holiday season. Sincerely, Your Alan Webb Mazda Auto Family

December 08, 2021

Claimed to fix car didn’t fix car The first time , 2nd free check and lied about fixing it said they don’t know what I’m talking about lol lame as xxxx More

by lol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Detrik Blue
Dec 08, 2021 -

Alan Webb Mazda responded

Thank you for your time and your valuable feedback. We strive to meet or exceed our customer expectations. We are sincerely concerned and apologize that we fell short of your expectations. Your insight is highly appreciated and will help us to build a better customer experience. You may also reach to our Service Advisor, Detrik Blue, to discuss this matter at 360-334-3000 ext 332 or detrikb@alanwebbautogroup.com

December 08, 2021

Detrick in the service department is a pleasure to work with. We’ve never had a bad experience at Alan Webb Mazda. Thank you to your excellent staff. More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Dec 13, 2021 -

Alan Webb Mazda responded

Hello, Awesome! We are pleased to hear that Detrik was a pleasure to work with and that you continue to receive excellent service from our staff. Thank you for choosing Alan Webb Mazda for your vehicle's service needs. Take care and happy holidays! Sincerely, Your Alan Webb Mazda Auto Family

December 04, 2021

Very professional and timely with vehicle. Customer service was excellent. I will continue to take my vehicle there to get maintenance and repairs done. More

by Stanley Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June White
Dec 06, 2021 -

Alan Webb Mazda responded

Stanley, We are thrilled to hear that we have earned your loyalty. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your truck's service needs. take care and have a wonderful holiday season! Sincerely, Your Alan Webb Mazda Auto Family

December 01, 2021

Friendly . Kept me up to date . Had new key fob ready when I came in . I cannot remember her name but was using Detrik's computer as he was off . More

by Zanyzanne61@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Dec 02, 2021 -

Alan Webb Mazda responded

Hello, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

December 01, 2021

I scheduled an appointment for routine maintenance with Alan Webb Mazda on 66th Ave, Vancouver, WA. When I arrived, the staff was very welcoming and helpful. During the maintenance I was in the waiting roo More

by dimkav97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Dec 01, 2021 -

dimkav97 responded

Detrik Blue was very helpful and friendly as a service advisor during my routine maintenance at Alan Webb Mazda. My whole experience at this dealership exceeded my expectations.

Dec 02, 2021 -

Alan Webb Mazda responded

Hello, Thank you for taking the time to share your experience with us. We value your time and feedback. It helps us to grow a positive customer experience for you and others. We are thrilled to hear that Detrik was helpful and friendly. We look forward to seeing you in the future, Have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Familt

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