Alan Webb Mazda

Chris was outstanding and, best of all, a good listener. He was patient and informative, a rare quality in care salespeople. We appreciated his help in choosing our new car, and are delighted with it. He was patient and informative, a rare quality in care salespeople. We appreciated his help in choosing our new car, and are delighted with it. More

Very friendly reception. I was impressed with the lack of pressure to have services performed that were not needed yet. The service was quick. The waiting area is comfortable I was impressed with the lack of pressure to have services performed that were not needed yet. The service was quick. The waiting area is comfortable. More

We are always greeted and treated with professionalism We know we can trust their advice and expertise. know we can trust their advice and expertise. More

Always professional We have been customers for over ten years and have never been disappointed years and have never been disappointed More

It could not have been better! ! Everyone involved in the sale was helpful and gracious. ! Everyone involved in the sale was helpful and gracious. More

Friendly and clean. Was not bugged to buy something while there for service. The dealership was friendly, clean, and helpful. Was not bugged to buy something while there Was not bugged to buy something while there for service. The dealership was friendly, clean, and helpful. Was not bugged to buy something while there for service. More

The expected service was completed in a friendly professional manner. I am pleased with the service. professional manner. I am pleased with the service. More

Service department is lacking big time. Hugely unhappy with this particular location in Vancouver. No call backs and horrible customer service at this location. I had a service appointment Hugely unhappy with this particular location in Vancouver. No call backs and horrible customer service at this location. I had a service appointment today that I had scheduled 3 weeks ago. I had received a mailer from the Hillsboro location and I tried calling the Vancouver location at 7 this morning. I was trying to see if they would honor this coupon from the different location for some money off of the oil change. I left 2 message and the service department, hoping to get a call back. I called three other times to get no answer as well and only got the voicemail option. In the meantime I called again and a lady had intercepted the call, I'm not sure if it was a overflow person or not but she never gave her name. She said that they most likely would not honor the coupon from another Mazda location but she transferred me over to a Jessica to verify. During the transfer my call conveniently got disconnected. I called back and she transferred me to Jessica's voicemail and I left a message for her to call me back to see if this coupon could be honored. When I didn't get a call back from her I called again and the same lady got on the phone and transferred me to McKayla's voicemail where again, I left a message. So three different places I had left messages with no call back whatsoever. Why even bother having a voicemail system if you aren't going to follow through on messages that people leave. I would rather be told specifically that the coupon is not being honored to wondering if it would be honored or. I ended up canceling the appointment due to the lack of communication at the Vancouver location. We are going to go to the location that was on the mailer now. I would rather drive 30 miles and be appreciated for my patronage. This location I would never recommend to anyone. More

Jason was so great! We had a very easy purchase and the dealership worked with us to get what we needed. We had a very easy purchase and the dealership worked with us to get what we needed. More

They are courteous and timely. I had no issues with my car and it was a pretty quick appointment. I had no issues with my car and it was a pretty quick appointment. More