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Alan Webb Mitsubishi - Service Center

Vancouver, WA

4.6
157 Reviews
Call Service Center (360) 256-0506

157 Reviews of Alan Webb Mitsubishi - Service Center

Sort by
May 20, 2023

Very helpful. Welcomed me with a smile. And got my car done on time. Thanks More

by thasart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ferguson
Report | Print
Helpful
February 11, 2023

John did a wonderful job making us comfortable within the dealership and provided clear instructions to operated and take care of our new vehicle. More

by wlbeck1
Recommend Dealer
Yes
Employees Worked With
John Mann
Report | Print
Feb 12, 2023 -

Alan Webb Mitsubishi responded

We appreciate you taking the time to let us know about your experience! Congratulations on your new vehicle and thank you for allowing our team to earn your business. We look forward to seeing you again for your first service.

Helpful
January 15, 2023

They couldn’t have been a better group to deal with my recall. Thank You More

by BURNETTEBUNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson
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Jan 16, 2023 -

Alan Webb Mitsubishi responded

Thank you for your letting us know about your experience

Helpful
December 31, 2022

the employees are always friendly, helpful, and service is prompt and on schedule. I appreciaste this consistency and reliability. More

by BLUE.SHIRT97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby, Brandi Johnson
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Jan 02, 2023 -

Alan Webb Mitsubishi responded

Thank you for your feedback! We look forward to seeing you for your next service.

Helpful
October 22, 2022

The employee was friendly and the oil change was speedy! A good first-time visit! More

by lindagarrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ferguson
Report | Print
Oct 22, 2022 -

Alan Webb Mitsubishi responded

Thank you for taking the time to let us know about your experience! We look forward to seeing you at your next service!

Helpful
September 30, 2022

Easy to find. On time. Friendly. Will return to this location. Very clean lobby. Would like to see tire rotation free with oil change. More

by barbarahilkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Repman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2022 -

Alan Webb Mitsubishi responded

Thank you for taking the time to let us know about your experience! We are glad everything went well and look forward to seeing you at your next service. I will pass the information along regarding the tire rotation! Thank you for coming in!

Helpful 1
September 28, 2022

Great work! Friendly service. Lovely waiting area. Staff is very flexible and accommodating for scheduling. More

by sj.ran6all21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Repman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2022 -

Alan Webb Mitsubishi responded

Thanks for the positive words! We appreciate the feedback. Could you let us know what we could do to make this a 5 star experience? We would love to hear from you and do our best to improve. Thank you

Helpful
August 13, 2022

I LOVE the Lady that checks you in~~ I'm terrible with names and I even looked this time but I can't remember her name. She's friendly and helpful and makes coming in a pleasure!! More

by ROBINSIMPSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Repman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2022 -

Alan Webb Mitsubishi responded

Robin Thanks for taking the time to provide your feedback about your recent visit. Take care!

Helpful
August 08, 2022

From start to finish everyone was very polite and the service were great! and we thought the price for services were also great. Rear brakes and oil and filter change $600 More

by LEX4904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Repman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2022 -

Alan Webb Mitsubishi responded

Thank you so much for sharing your experience! Our team strives to provide great prices and service. We look forward to seeing you at your next service!

Helpful
July 21, 2022

I worked with Brandi at the service desk. She was awesome she explained everything, she told us how long it was going to take. She even had my car washed and vacuumed,and I thought they did More

by mdlumley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi, Mike Jacques
Report | Print
Jul 21, 2022 -

Alan Webb Mitsubishi responded

We are glad to hear about your experience working with brandy! We look forward to seeing you at your next service!

Jul 21, 2022 -

mdlumley responded

Both time I have used the service department Brandy was my service adviser, She is a definite keeper.

Jul 25, 2022 -

Alan Webb Mitsubishi responded

We appreciate the feedback, and we are happy she is a part of the team! Thank you again

Helpful
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