Pat Repman
Pat Repman at Alan Webb Mitsubishi
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Pat Repman

Warranty Administration

Alan Webb Mitsubishi

3608a NE Auto Mall Drive
Vancouver, WA 98662

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4.6
42 Reviews

Dealership Experience

19 yrs, 10 mos

Industry Experience

40 yrs, 8 mos

Languages Spoken

English English

4.6

42 Reviews

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42 Reviews of Pat Repman

April 25, 2024

Dealership Rating
Employee Rating

The service well done and finished in a timely manner. A good time was had by all. More

by GREGDUVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eden Mederos

April 17, 2024

Dealership Rating
Employee Rating

Their customer service was friendly and accommodating. The recall update was performed promptly and efficiently. More

by LAQUITASMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eden Mederos

Apr 20, 2024

Alan Webb Mitsubishi responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2023

Dealership Rating
Employee Rating

Employee checked that all my lights were functioning. However, a marker light was out, I knew this going into the appointment. I was told it costs a lot to change, and my vehicle was road worthy, that More

by balinoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eden Mederos

Dec 27, 2023

Alan Webb Mitsubishi responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (360) 256-0506 so we can work towards a resolution. We look forward to hearing from you.

October 07, 2023

Dealership Rating
Employee Rating

I always feel treated well and they never push service on you. They explain and recommend but never push. I appreciate that. More

by SDBRANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Ferguson, Brandi Johnson

Oct 13, 2023

Alan Webb Mitsubishi responded

We're happy you found our staff to be so supportive during your experience here at Alan Webb Mitsubishi. If you have any further questions, please give us a call. We're always happy to help!

September 30, 2022

Dealership Rating
Employee Rating

Easy to find. On time. Friendly. Will return to this location. Very clean lobby. Would like to see tire rotation free with oil change. More

by barbarahilkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 01, 2022

Alan Webb Mitsubishi responded

Thank you for taking the time to let us know about your experience! We are glad everything went well and look forward to seeing you at your next service. I will pass the information along regarding the tire rotation! Thank you for coming in!

September 28, 2022

Dealership Rating
Employee Rating

Great work! Friendly service. Lovely waiting area. Staff is very flexible and accommodating for scheduling. More

by sj.ran6all21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 29, 2022

Alan Webb Mitsubishi responded

Thanks for the positive words! We appreciate the feedback. Could you let us know what we could do to make this a 5 star experience? We would love to hear from you and do our best to improve. Thank you

August 13, 2022

Dealership Rating
Employee Rating

I LOVE the Lady that checks you in~~ I'm terrible with names and I even looked this time but I can't remember her name. She's friendly and helpful and makes coming in a pleasure!! More

by ROBINSIMPSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2022

Alan Webb Mitsubishi responded

Robin Thanks for taking the time to provide your feedback about your recent visit. Take care!

August 08, 2022

Dealership Rating
Employee Rating

From start to finish everyone was very polite and the service were great! and we thought the price for services were also great. Rear brakes and oil and filter change $600 More

by LEX4904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 13, 2022

Alan Webb Mitsubishi responded

Thank you so much for sharing your experience! Our team strives to provide great prices and service. We look forward to seeing you at your next service!

July 14, 2022

Dealership Rating
Employee Rating

Awesome work as always . Never had issues and their customer service is great. They Offer coffee and snacks to wait for my car to be done. More

by welley_henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Porter, Garret Graham, George Zumwalt, Adam Ahmadi, Marc Allen, AJ Huneidi , Mike Jacques, Liz Osterloh, Genny Smith

Jul 14, 2022

Alan Webb Mitsubishi responded

Thank you so much for your feedback! We strive to provide a great experience and are happy yours was just that. If there is any additional feedback you have let us know; otherwise we look forward to seeing you for your next service!

July 08, 2022

Dealership Rating
Employee Rating

My maintenance was done quickly. They gave good future recommendations. The cost for work was reasonable. More

by ESCHADLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 09, 2022

Alan Webb Mitsubishi responded

Thank you, Our team is happy to hear you had a great experience! We appreciate it and look forward to seeing you at your next service!

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