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Alan Webb Nissan

Vancouver, WA

4.2
762 Reviews
Call Dealership (360) 892-9004

3608 NE Auto Mall Dr

Vancouver, WA

98662

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762 Reviews of Alan Webb Nissan

November 14, 2021

Super friendly, caring and honest group of people! Went above and beyond to help me out. More

by elenad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson
Report | Print
Nov 16, 2021 -

Alan Webb Nissan responded

Thanks for the amazing rating, Elena! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Nissan Team

November 11, 2021

We had a good experience dealing with Alan Webb. From our test drive experience through trade in and finance processes, things went smoothly. More

by IMJAYRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ramirez
Report | Print
Nov 12, 2021 -

Alan Webb Nissan responded

Jason, Thank you for taking the time to share this nice review. We value your time and feedback. We are pleased to hear that you had a good experience from start to finish. We look forward to seeing you and your new Nissan Murano in the future. Take care and have a wonderful weekend! Sincerely, Your Alan Webb Nissan Auto Family

November 06, 2021

Excellent auto care and customer service ! Always professional and courteous, very personable, also always upfront with the cost of repairs and maintenance. More

by markrbiggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson, Lynn Taylor, Jazmin Maddy Amaya, Brenda Johnston
Report | Print
Nov 08, 2021 -

Alan Webb Nissan responded

Mark, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are happy to hear that our staff is always professional and courteous, very personable. We look forward to seeing you and your Juke in the future. Take care and have a great week! Sincerely, Your Alan Webb Nissan Auto family

November 05, 2021

Brandi was very helpful considering she was the only representative working, I did not see anyone else More

by godoracing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson
Report | Print
Nov 05, 2021 -

Alan Webb Nissan responded

Anna, Thank you for taking the time to share this nice review. We value your time and feedback. We are pleased to hear that Brandi was helpful. We look forward to seeing you and your Sentra in the future. Have a wonderful weekend! Sincerely, Your Alan Webb Nissan Auto Family

November 05, 2021

I was told it would be ready in an hour, they were done in 30 minutes. More

by Rikajonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson
Report | Print
Nov 05, 2021 -

Alan Webb Nissan responded

Richard, Awesome! We are pleased to hear that we exceeded the expectations set with timely service. Thank you for taking the time to share this nice review with a 5-star rating. We look forward to seeing you and your Versa in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family

November 04, 2021

Brandi Johnson was very courteous, knowledgeable, and helpful. She kept me informed as to the progress of the service. I will be back when a service is needed. More

by jjpresser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson
Report | Print
Nov 05, 2021 -

Alan Webb Nissan responded

James, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that Brandi was courteous, knowledgeable, and helpful. We look forward to seeing you and your Rogue in the future. Take care and have a wonderful weekend! Sincerely, Your Alan Webb Nissan Auto Family

November 03, 2021

The staff is always friendly and keeps me informed on what’s going on with my car More

by shoppingqueen121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid in Financial , Mike Hendrickson, Brandi Johnson
Report | Print
Nov 03, 2021 -

Alan Webb Nissan responded

Patricia, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that our staff is always friendly and informative. We look forward to seeing you and your Nissan pathfinder in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Nissan Auto Family

October 21, 2021

keep me in the know what was going on, frendly staf, clean wating area.clean car when I recived it. More

by jdirion1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ecret, Brandi Johnson, Lynn Taylor, Frank Masilotti, Jazmin Maddy Amaya, Rudy Moore
Report | Print
Oct 23, 2021 -

Alan Webb Nissan responded

Thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

October 17, 2021

The customer service reps in the Service Dept always provide quality A grade service, professional, friendly, patient, and knowledgeable! More

by shiralip30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Taylor
Report | Print
Oct 20, 2021 -

Alan Webb Nissan responded

Shirali, Thank you for taking the time to share this nice review with a 5-star rating. We are pleased to hear that you continue to receive grade-A service that's professional, friendly, patient, and knowledgeable. We look forward to seeing you and your Sentra in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family

October 16, 2021

Great updates in service department by bringing on people with Nissan and other car service experience! More

by sequoia0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Wilson
Report | Print
Oct 20, 2021 -

Alan Webb Nissan responded

Hello, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team

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