Alan Webb Nissan

After some body work, my camera system has distorted the imagery so badly that it is completely useless. I took it in to Alan Webb and after keeping my car for a week they pretty much said they detected n imagery so badly that it is completely useless. I took it in to Alan Webb and after keeping my car for a week they pretty much said they detected no errors in the system so my cameras are fine. I have since taken it to a bigger, more experienced dealership to have it fixed properly. I was never able to get through to the service department on the phone and they never returned my voicemails. Communication was terrible. I left a bad review regarding their communication and got an email from the service manager within an hour. More

Nothing more to submit. Mechanic made mistakes which caused us to return the vehicle two additional times. I’m glad the mechanic stated he made the mistake. Maybe customer service could have provided caused us to return the vehicle two additional times. I’m glad the mechanic stated he made the mistake. Maybe customer service could have provided a loaner vehicle to reduce the hassle for us. More

The service was first rate and the work scheduled, was completed as expected. Gail was courteous and doubled checked the part ordered. The price quoted during the estimate was pleasantly accurate. completed as expected. Gail was courteous and doubled checked the part ordered. The price quoted during the estimate was pleasantly accurate. More

Lance was an excellent help , through the whole process , and did his best to assist me in any way he could , would recommend to anybody! and did his best to assist me in any way he could , would recommend to anybody! More

Brandi was amazing! Went to get my oil changed and she helped me. Super quick to get it done. So glad we have lube for life and get to go there! Please never leave Brandi. Ive dealt with several service m helped me. Super quick to get it done. So glad we have lube for life and get to go there! Please never leave Brandi. Ive dealt with several service managers and you are the best!!!!! More

Had an appointment to get the back brakes done on my Infinity...there was a mix up and the brakes weren't at the service center. They offered a rental car because it was going to be a few hours. I opt Infinity...there was a mix up and the brakes weren't at the service center. They offered a rental car because it was going to be a few hours. I opted to reschedule the appointment and they had me in and out at that appointment within an hour and a half. Mistakes happen and the service team stepped up and took care of me. More

Excellent customer service! Lance went above and beyond as well as a salesman that popped over to buy me a water since they were out of water. as well as a salesman that popped over to buy me a water since they were out of water. More

Very good customer service and good time to refer customers do you guys thank you everyone I love the vehicle it’s excellent car again thank you customers do you guys thank you everyone I love the vehicle it’s excellent car again thank you More

This dealership is the best. Timely repair work. Very This dealership is the best. Timely repair work. Very friendly employees! I would not go anywhere else for repairs ! Even had bulbs changed very f This dealership is the best. Timely repair work. Very friendly employees! I would not go anywhere else for repairs ! Even had bulbs changed very fast. More

The service is good and friendly people. They were quick to get our car in to be serviced ahead of time. The additional expenses on maintenance seem to be a bit pricey. to get our car in to be serviced ahead of time. The additional expenses on maintenance seem to be a bit pricey. More