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Alan Webb Nissan

Vancouver, WA

4.1
763 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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763 Reviews of Alan Webb Nissan

August 16, 2020

Very happy with our purchase and the service we received. George, David and Tim were all helpful. We found exactly what we wanted at a price we were comfortable with. We would recommend. More

by Heather K
Recommend Dealer
Yes
Employees Worked With
George, David, Tim Rock
Aug 17, 2020 -

Alan Webb Nissan responded

Heather, Thank you for taking your time to share this kind review and 5 star rating. We are pleased to hear that George, David, and Tim were helpful and that you found the truck you were looking for. We look forward to seeing you and your Frontier in the future. Have a great day and take care! Sincerely, Your Alan Webb Nissan Family

August 16, 2020

always friendly and helpful My last visit was a bit more than I expected but the little Air Mix Door hidden behind the Dashboard took long hours to replace. I hope some day Nis More

by MORGAN1679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Aug 17, 2020 -

Alan Webb Nissan responded

Rosemarie, Thank you for taking your time to share your thoughts and this 5 star rating. We are sorry that your appointment took longer than expected but we are glad that you continue to return to us after 12 years. We look forward to seeing you and your Frontier in the future. Please take care and have a great day! Sincerely, Your Alan Webb Nissan Family

August 16, 2020

Josh parked my van next to a car too close. I had to get in my van from the passenger side. The bathroom was messy. But we all have bad days✌🏻 More

by khoidal420
Recommend Dealer
No
Employees Worked With
Josh Webb
Aug 17, 2020 -

Alan Webb Nissan responded

Kennard, We are disappointed to hear about your less than stellar experience with us. Thank you for taking your time to share your insights. We value your time and feedback, it helps us to improve and grow a positive customer experience. We will be sure to address your concerns with our staff. Again We are apologize that more care wasn't taken when parking your van and more attention was given to our facilities. We hope to see you again soon. Take care and have a great day! Sincerely, Alan Webb Nissan

August 14, 2020

Excellent services. I was hooked up with a rental and wait for the services to complete from home. Strongly recommended getting the lube for life with Alan web nissan More

by JIN724
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Aug 17, 2020 -

Alan Webb Nissan responded

Jin, We are pleased to hear that your service appointment was smooth. Thank you for taking your time to share this nice review. We look forward to seeing you and your Murano in the future. Have a wonderful week and take care! Best wishes, Your Alan Webb Nissan Family

August 13, 2020

Curtis, in service, was professional and constantly looked out for me as a customer. I felt the work was done in a timely manner so I was extremely pleased. More

by meloy7646
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Aug 14, 2020 -

Alan Webb Nissan responded

Michael, Thank you for taking your time to share your thoughts about Curtis and high marks. We value your time and feedback. We are thrilled to hear that you are extremely pleased with your service. We look forward to seeing you and your Pathfinder in the future. Please have a great dat and take care! Sincerely, Your Alan Webb Nissan Family

August 08, 2020

I was told of a recall within days was called back for replacement. Curtis Snider has always been kind, up to date. Thank you Curtis. More

by SHEMY409
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Aug 17, 2020 -

Alan Webb Nissan responded

Sheila, Thank you for taking your time to share this review. We are pleased to hear that Curtis has been kind. We look forward to seeing you and your pathfinder in the future. Have a wonderful day and stay healthy! Sincerely, Your Alan Webb Nissan Family

August 08, 2020

Accomodating.... just have one problem I am very disappointed in Nissan's answer for the poor paint job on the truck. I would not recommend buying a Nissan if they all are painted the same More

by jnmnwojnowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zumwalt, Genny Smith, Matthew Parker, Ken Wilson, Devan Hoffer, Chris Porter, George Chiong, Thomas Ecret, Allen English, Tim Teyema
Aug 11, 2020 -

Alan Webb Nissan responded

Jack, We are disappointed to hear about your paint issues. Thank you for taking your time to share this review. We value your time and feedback. We look forward to seeing you in the future. Take care. Sincerely, Alan Webb Nissan Team

August 07, 2020

Great service Just moved to Vancouver from out of state and needed a minor repair. I called and spoke with Curtis, who gave me an estimate that was considerably low More

by dr95822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Aug 17, 2020 -

Alan Webb Nissan responded

Daniel, Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback. We are pleased to hear that Curtis provided excellent and professional customer service during your recent visit. We look forward to seeing you and your Juke in the future. Please take care and have a wonderful day! Sincerely, Your Alan Webb Nissan Family

August 05, 2020

From buying my car to service everyone has been up-front and honest to deal with. Their service dept is always prompt and informative . Price is always fair. More

by stuartc13
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Cory Ellis, Josh Webb
Aug 17, 2020 -

Alan Webb Nissan responded

Donald, Thank you for taking your time to share this nice review and 5 star rating. We are thrilled to hear that you have received honest and prompt service from us. We look forward to seeing you and your Rogue in the future. Please take care and have a great day! Sincerely, Your Alan Webb Nissan Family

August 03, 2020

Excellent service department. Never had a problem or a complaint and I have been a customer since 2/2015! Best dealership in the tri state area! More

by maxey.worcester
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Aug 17, 2020 -

Alan Webb Nissan responded

Sean, Awesome! We are pleased to hear that our staff continues to earned your repeat business. Thank you so kindly for high remarks and rating. We look forward to seeing you and your Pathfinder in the future. Have a wonderful day and stay healthy! Best wishes, Your Alan Webb Nissan Family

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