
Alan Webb Nissan
Vancouver, WA
Filter Reviews by Keyword
By Type
760 Reviews of Alan Webb Nissan
Oil change Love the people here, always so intelligent, courteous and helpful! They know exactly what I am talking about and act on it. Curtis is the best! Love the people here, always so intelligent, courteous and helpful! They know exactly what I am talking about and act on it. Curtis is the best! More
Every experience I have had with this dealership has been wonderful. Always fast and efficent service! I have never had a problem at Alan Webb wonderful. Always fast and efficent service! I have never had a problem at Alan Webb More
quick and efficient. Service was on time and even thru in a carwash. Curtis is a great customer service tech. Got a call this morning and my recall part is in. Great s Service was on time and even thru in a carwash. Curtis is a great customer service tech. Got a call this morning and my recall part is in. Great service. More
I never have to worry when I take my car to Alan Webb Nissan. It's such good service and never takes as long as I think it's going too. My service advisor Curtis Snider is knowledgeable and friendly. Nissan. It's such good service and never takes as long as I think it's going too. My service advisor Curtis Snider is knowledgeable and friendly. More
Excellent staff! Every time i come in, i am greeted with friendly and knowledgeable staff. They are always helpful, answer all of my questions and i never feel i am be Every time i come in, i am greeted with friendly and knowledgeable staff. They are always helpful, answer all of my questions and i never feel i am being rushed out the door. More
Friendly, honest and do what they say I've been leery of many a car service center. Yet, I have come to trust Alan Webb's Sales and Service after a 100% rate of pricing checks and perform I've been leery of many a car service center. Yet, I have come to trust Alan Webb's Sales and Service after a 100% rate of pricing checks and performance. More
Less than pleased upon check-in and service. Demeanor very unpleasant. Asked why I was there, then if I had an appointment and what the appointment was for. Then he looked in the system briefly and asked very unpleasant. Asked why I was there, then if I had an appointment and what the appointment was for. Then he looked in the system briefly and asked what service again and if I wanted the recall done. This after I was in Saturday and they said they already took care of the recall and I explained I had an appointment and the only reason I was back was to get the transmission serviced. This being because they could not do it on the previous visit because they didn’t have enough CVT fluid. I then asked how long the appt. would take as of Saturday the technician who schedule said 1 hour. They told me it would take a minimum of 1.5 to 2.0 hours. I handed him the keys and he said nothing, so I sat down. Later he called me up to check me out and his demeanor had changed slightly to overly nice without even looking at me he checked me out. I asked him if there was any notes or anything I needed to know about the service. He said no, you are supposed to get this service at this mileage. The whole reason I brought it here in the first place “which should be noted” was there was an issue they were looking at involving the transmission. He then handed me my receipt and keys and said nothing. More
Online Excellence The new online appointment procedure is outstanding. It allows me, the customer, to select the items I prefer to service. The maintenance staff perfor The new online appointment procedure is outstanding. It allows me, the customer, to select the items I prefer to service. The maintenance staff performed exactly what I requested plus an overall factory inspection. The staff are friendly, the facilities are clean and conveniently located with easy access when coming from my location. More
Curtis is always great. He makes sure everything gets done in a timely manner. Always works with my schedule. He goes above and beyond with every visit. done in a timely manner. Always works with my schedule. He goes above and beyond with every visit. More
2020 Nissan Murano. Relaxed atmosphere.Not the usual 2020 Nissan Murano. Relaxed atmosphere. Not the usual back & forth long drawn out process. They met the purchase price we requested on the vehicle we 2020 Nissan Murano. Relaxed atmosphere. Not the usual back & forth long drawn out process. They met the purchase price we requested on the vehicle we wanted. Each person we worked with was patient helpful & respectful. No pressure, no threats of loosing the deal. We came & went from the dealership three times and test drove three different vehicles. We are very pleased with the murano and satisfied we got a fair deal. More