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Alan Webb Nissan

Vancouver, WA

4.2
760 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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760 Reviews of Alan Webb Nissan

July 28, 2020

Oil change Love the people here, always so intelligent, courteous and helpful! They know exactly what I am talking about and act on it. Curtis is the best! More

by hokie1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Aug 18, 2020 -

Alan Webb Nissan responded

David and Lois, Thank you for taking your time to share how we are doing. We are happy to hear the Curtis is the best. We value your time and feedback. We look forward to seeing you and your 370Z in the future. Have a wonderful day and stay healthy! Best wishes, Your Alan Webb Nissan Family

July 28, 2020

Every experience I have had with this dealership has been wonderful. Always fast and efficent service! I have never had a problem at Alan Webb More

by Jason
Recommend Dealer
Yes
Employees Worked With
Ruvim Pelyukhno, Cory Ellis, Mike Hendrickson
Aug 18, 2020 -

Alan Webb Nissan responded

Jason, Wonderful. We are thrilled to hear that you continue to receive fast and efficient service on every visit. Thank you for taking your time to share this kind review and 5 star rating. We look forward to seeing you in the future. Thank you for choosing Alan Webb Nissan. Have a great day and take care! Best wishes, Your Alan Webb Nissan Family

July 28, 2020

quick and efficient. Service was on time and even thru in a carwash. Curtis is a great customer service tech. Got a call this morning and my recall part is in. Great s More

by omaopad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Aug 18, 2020 -

Alan Webb Nissan responded

Daniel, Thank you for taking your time to share your thoughts about your recent experience here at Alan Webb Nissan. We value your time and feedback. We are happy to hear that Curtis provided quick, efficient and great customer service. We look forward to seeing you and your Murano in the future. Have a wonderful day and stay healthy! Best wishes, Your Alan Webb Nissan Family

July 25, 2020

I never have to worry when I take my car to Alan Webb Nissan. It's such good service and never takes as long as I think it's going too. My service advisor Curtis Snider is knowledgeable and friendly. More

by cassieasper
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Aug 18, 2020 -

Alan Webb Nissan responded

Cassie, Awesome! We are thrilled to hear that you have a worry free experience when servicing your Altima with Curtis. Thank you for taking you time to share your thoughts and high rating. We look forward to seeing you in the future. Have a great day and take care! Sincerely, Your Alan Webb Nissan Family

July 23, 2020

Excellent staff! Every time i come in, i am greeted with friendly and knowledgeable staff. They are always helpful, answer all of my questions and i never feel i am be More

by jhennan79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Aug 18, 2020 -

Alan Webb Nissan responded

Julie, Awesome! We are pleased to hear that you receive knowledgeable and friendly service from our staff. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback. We look forward to seeing you and your Versa and Altima in the future. Have a wonderful day! Sincerely, Your Alan Webb Nissan Family

July 15, 2020

Friendly, honest and do what they say I've been leery of many a car service center. Yet, I have come to trust Alan Webb's Sales and Service after a 100% rate of pricing checks and perform More

by R.JARVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Aug 18, 2020 -

Alan Webb Nissan responded

Roland, We are thrilled to have earned your trust with our friendly and honest staff. Thank you for sharing your thoughts about us here at Alan Webb Nissan. We value your time and feedback. We look forward to seeing you and your Altima in the future and thank you for choosing Alan Webb Nissan. Take care! Sincerely, Your Alan Webb Nissan Family

July 14, 2020

Less than pleased upon check-in and service. Demeanor very unpleasant. Asked why I was there, then if I had an appointment and what the appointment was for. Then he looked in the system briefly and asked More

by MBROGERS34
Recommend Dealer
No
Employees Worked With
Josh Webb
Aug 18, 2020 -

Alan Webb Nissan responded

Vince, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving your experiences in the future. Respectfully, Chris Porter General Manager 360-574-1131 ext 257 chrisp@alanwebbautogroup.com

July 14, 2020

Online Excellence The new online appointment procedure is outstanding. It allows me, the customer, to select the items I prefer to service. The maintenance staff perfor More

by JoeBill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Webb
Aug 18, 2020 -

Alan Webb Nissan responded

Hello, Great! We are pleased to read about your experience and the ease of our scheduler and location. Thank you for sharing your thoughts about us. We value your time and feedback. We look forward to seeing you in the future and thank you for choosing Alan Webb Nissan for your vehicle needs. Have a wonderful day and stay healthy! Sincerely, Your Alan Webb Nissan Family

July 09, 2020

Curtis is always great. He makes sure everything gets done in a timely manner. Always works with my schedule. He goes above and beyond with every visit. More

by sam.clarno
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Jul 09, 2020 -

Alan Webb Nissan responded

Sam. Thank you for taking your time to share this kind review and 5 star rating about Curtis. We are thrilled to hear that he was great and completed your vehicle's service in a timely manner. We look forward to seeing you and your Rogue in the future. Have a wonderful day and stay healthy! Sincerely, Your Alan Webb Nissan family

July 07, 2020

2020 Nissan Murano. Relaxed atmosphere.Not the usual 2020 Nissan Murano. Relaxed atmosphere. Not the usual back & forth long drawn out process. They met the purchase price we requested on the vehicle we More

by Rothvon
Recommend Dealer
Yes
Employees Worked With
Tim Rock, George Zumwalt, George Chiong
Jul 09, 2020 -

Alan Webb Nissan responded

Anna, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Alan Webb Nissan with George. Thank you for taking your time to share how we are doing. We look forward to seeing you and your Murano in the future. Take care and stay healthy! Sincerely, Your Alan Webb Nissan Family

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