Alan Webb Nissan

Happy Curtis always take good care of me. Even when he is busy, he handles it with calm and efficiency. I work in customer service for many years. You don’t Curtis always take good care of me. Even when he is busy, he handles it with calm and efficiency. I work in customer service for many years. You don’t see gentleman like him every day. 😊 More

Quality Customer Service Very good customer service. Comfortable waiting area with complimentary water and coffee. Curtis was very attentive and kept me update as to when my Very good customer service. Comfortable waiting area with complimentary water and coffee. Curtis was very attentive and kept me update as to when my car would be ready. More

good job Everything from making the appointment to paying the bill went well, just as i expected. The above line was a succinct expression of my experience, Everything from making the appointment to paying the bill went well, just as i expected. The above line was a succinct expression of my experience, I consider it a good report that reflects well on your business. Forcing me to go back and extend my review does not reflect well on your customer service. I don't remember the name of the service person, I could take the time to find it on the receipt, but your records should tell who took care of me, no need for me to spend that time. I'm sure all your people are great. In fact one of the mechanics walked me to the service office, good job. If you want to make a good impression on customers, just take a good review as it stands. I was satisfied, and will be back again, so I am responding -- next time you bug me about not giving you enough, I'll just not respond. Your service and sales people do a good job. Your survey people don't know how to deal with customers. You should fix that. I just tried to submit this again and found that you wouldn't accept it if I didn't check the number of stars -- AGAIN. Don't tempt me to switch from four stars to one, just because your people don't know how to conduct a good survey. More

had service work done had a very pleasant time the only problem was that we had an appointment at a certain time and it was an hour and a half later. We are also interest had a very pleasant time the only problem was that we had an appointment at a certain time and it was an hour and a half later. We are also interested in a 2019 rogue when the new ones come out and you need to get rid of the 2019`s we would want to trade in our 2016. More

Excellent customer service I had my vehicle serviced to ensure it was a sound purchased! Although I did not purchase it from Allan Webb, my customer experience was second to non I had my vehicle serviced to ensure it was a sound purchased! Although I did not purchase it from Allan Webb, my customer experience was second to none! I was kept apprised of the requested service progress! More

5 Star Service Center Curtis is awesome he is so attentive And goes above and beyond customer service thank you curtis it’s always great to come to your service center Curtis is awesome he is so attentive And goes above and beyond customer service thank you curtis it’s always great to come to your service center More

Rouge mystery noise Our Rouge started sounding like a jet engine at 40,000 miles. The service center replaced the final gear drive bearing and some other gears that show Our Rouge started sounding like a jet engine at 40,000 miles. The service center replaced the final gear drive bearing and some other gears that shown wear. We got it back and it was gone for a day, then came back with the vengeance of a banshee. We took it back in, they video the noise and sent it to Nissan for appraisal. After some back and forth with Nissan, they finally changed the whole transmission. the noise is gone and it running like a champ again. More

Best experience ever! I cannot say enough about how wonderful it was to have Adil Saed as my host and salesperson. He made the experience positive and memorable as well as I cannot say enough about how wonderful it was to have Adil Saed as my host and salesperson. He made the experience positive and memorable as well as fun. I left with everything I came for and a smile on my face. Very professional!! More

Oil change and tire rotation The service was done in a timely manner. The even threw in a tire rotation at no cost. The advisor was very friendly and accommodating. The service was done in a timely manner. The even threw in a tire rotation at no cost. The advisor was very friendly and accommodating. More

Made the new car buying experience very easy. My old 2016 Nissan Altima actually got totalled when a large branch from our neighbor's tree fell on it while it was sitting in our driveway on the Sa My old 2016 Nissan Altima actually got totalled when a large branch from our neighbor's tree fell on it while it was sitting in our driveway on the Saturday before Labor Day 2019. Since we had a good experience with our car and Alan Webb Nissan we headed back there to find our replacement. We found a 2019 in the same shade of blue but with quite few upgrades. Our sales consultant Mr. Adil Saed and Alan Webb Nissan made what could have been a painful experience very easy. More