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Alan Webb Nissan

Vancouver, WA

4.2
759 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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759 Reviews of Alan Webb Nissan

January 09, 2020

I had a very unforgettable experienced buying a car @ Alan Webb Nissan! Very helpful and very polite salesman, George Chiong helped me get my Nissan Pathfinder! I would reccomend him if ever you guys dec More

by wlazo37
Recommend Dealer
Yes
Employees Worked With
George Chiong
Jan 13, 2020 -

Alan Webb Nissan responded

Ms. Lazo, Awesome! We are thrilled to hear that you had an unforgettable buying experience and that George earned your recommendation. Thank you for taking your time to share this lovely review and 5 star rating. We value your time and feedback. We look forward to seeing you and your new Pathfinder in the future. Take care and enjoy your new SUV! Sincerely Your Alan Webb Nissan Family

December 24, 2019

ABOVE AND BEYOND AMAZING STAFF!!! Had the Best Buying Experience EVER!! Everyone was Smiling and Friendly and said hello even though we were dealing with other staff. Mike, Justin an More

by mamaw2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in Finance, Curtis Snider, Ken Wilson, Devan Hoffer, Joe Teeny, Cory Ellis, Mike Hendrickson
December 23, 2019

amazinggg George was very helpful since day one, patient, and very helpful. He explained every detail about the car,and we found the best fit for me. It was a More

by 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acey Williams, George Chiong
Dec 30, 2019 -

Alan Webb Nissan responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Alan Webb Nissan and we hope to see you again soon! Take care and have a wonderful week! Sincerely, Your Alan Webb Nissan Family

December 22, 2019

Tania was very professional and was excited to help us look for a car for our son. I appreciated her professionalism and hard work for us. More

by zk499
Recommend Dealer
Yes
Employees Worked With
Tania Meehan
Dec 23, 2019 -

Alan Webb Nissan responded

zk499, Your satisfaction is important to us, so we want to sincerely thank you for choosing Alan Webb Nissan and we hope to see you again soon! Take care and have a wonderful week! Sincerely, Your Alan Webb Nissan Family

December 14, 2019

Great customer service! Amazing staff Staff always has smile on their face! Always explain what they’re doing to my vehicle and always go into detail about pricing before doing anything ex More

by cesardominguez.16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Pat Repman, Cory Ellis
Dec 16, 2019 -

Alan Webb Nissan responded

Ceasar, Awesome. We are pleased to hear that you received friendly service from our staff. Thank you for taking your time to share this kind review and 5 star rating. We look forward to seeing you and your Titan in the future. Take care and have a wonderful week! Sincerely, Your Alan Webb Nissan Family

December 12, 2019

Service on our 2012 Nissan Xterra. I screwed up my appointment time but your staff was very considerate and helpful, I was politely told that they would be happy to service our eigh More

by mcshazam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Pat Repman, Cory Ellis, Jennifer Cranmore
Dec 13, 2019 -

Alan Webb Nissan responded

Mike, Your satisfaction is important to us, so we want to sincerely thank you for choosing Alan Webb Nissan and we hope to see you and your Xterra again soon! Take care and have a wonderful week! Sincerely, Your Alan Webb Nissan Family

December 06, 2019

poor service The service center has not put in the correct amount of oil on every oil change, 1-2 quarts low is not acceptable. Apparently checking the dip stick i More

by dkhafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 11, 2019 -

Alan Webb Nissan responded

Mr. Hafer, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving our customers’ experiences in the future. Respectfully, Ken Wilson Service Manager 360-892-9004 ext 213

November 27, 2019

Amazing experience The sales manager Jim went above and beyond to make sure I had a good experience and took very good care of my family Christian got us through all the More

by Duke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Shaver, Cristian Valle Luna
Dec 03, 2019 -

Alan Webb Nissan responded

Duke, Thanks for your praise and kind comments about our Christian and Jim. We look forward to your next visit! Take care and please enjoy your new truck! Sincerely, Your Alan Webb Nissan Family

November 15, 2019

Continued good service at Allan Webb Nissan Service is always great to work with. Appreciate the prompt service and never feel pressured to buy something I may not need. Love my Nissan. Only More

by LANNYHUMMEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Nov 25, 2019 -

Alan Webb Nissan responded

Lannette We are so happy to read such a great review about Alan Webb Nissan! We look forward to your next visit! Take care! Sincerely, The Alan Webb Nissan Family

November 10, 2019

Service fast Alan Webb Nissan Service was timely, great up to date communication, work was completed as promise and car was returned clean, no grease marks or oil spilled on the en More

by dggerard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Nov 25, 2019 -

Alan Webb Nissan responded

Hi Dggerard, Thank you for taking the time to leave a review for us at Alan Webb Nissan. We're happy we could meet your expectations! We hope to be of service to you and your 350z again in the future. Best wishes, Alan Webb Nissan Family

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