
Alan Webb Nissan
Vancouver, WA
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759 Reviews of Alan Webb Nissan
My appointment Show up 30 minuets early than my schedule appointment; but the guy got me in and my car was ready within 30 minuets or less. Super happy with the serv Show up 30 minuets early than my schedule appointment; but the guy got me in and my car was ready within 30 minuets or less. Super happy with the service! More
Great customer service Employees were professional and friendly. I left satisfied, with the vehicle I had intended on purchasing. Very happy with my purchase and the quality Employees were professional and friendly. I left satisfied, with the vehicle I had intended on purchasing. Very happy with my purchase and the quality of service provided. More
great did a great job and were professional and courteous as well as knowledgeable...also "owned up" to a small mistake they had made and fixed the problem did a great job and were professional and courteous as well as knowledgeable...also "owned up" to a small mistake they had made and fixed the problem promptly...thanks More
Thank you Joe T. I had a dilemma on whether to buy a new car or purchase my end of lease vehicle. Joe was amazing and showed me all the different scenarios as well as I had a dilemma on whether to buy a new car or purchase my end of lease vehicle. Joe was amazing and showed me all the different scenarios as well as an estimated cost of each option. I left the dealership happy with my decision and feeling Joe had worked to get me the best deal for the decision that I made!! More
Best Service EVER Air conditioning stop working .We were sure it would be days of waiting . but we were wrong. Got it fixed the same day. best day ever. Air conditioning stop working .We were sure it would be days of waiting . but we were wrong. Got it fixed the same day. best day ever. More
Fast, Friendly service Came in to get my oil changed on my Nissan Maxima. Was treated with fast friendly and courteous service by Curtis. Had a few questions about service Came in to get my oil changed on my Nissan Maxima. Was treated with fast friendly and courteous service by Curtis. Had a few questions about services I may need on my vehicle in the near and Curtis was very knowledgeable on the specific questions I had. Would definitely reccomend this dealership for any services needed on your Nissan. More
Tire rotation I requested tire rotation. There was not a tire rotation charge on invoice. I questioned the service mgr. about that service. I was told it was perfo I requested tire rotation. There was not a tire rotation charge on invoice. I questioned the service mgr. about that service. I was told it was performed. Since there was a charge for it last year and not this time I doubt it was performed. More
Oil change/tire rotation general maintanance Curtis was great. I’ve had bad experience in the past & was never a fan of dealerships. He found an oversite of a due service & saved me money. The se Curtis was great. I’ve had bad experience in the past & was never a fan of dealerships. He found an oversite of a due service & saved me money. The service crew was fast & thorough. I appreciate the attention to detail, & price listing options on tires to help me decide before my next scheduled appointment when they’ll be necessary. The attention to detail & thoughtfulness of all the staff I encountered really changed my opinion of dealership services. Also, the “lube for life” offer is the best thing I’ve ever been offered as an automotive purchase incentive! Thank you More
Good for Nissan, ok for other used brands Purchased a used Buick, had forgotten what it was like buying a used car. Josh treated us very well during the process. When we went to pick up the pl Purchased a used Buick, had forgotten what it was like buying a used car. Josh treated us very well during the process. When we went to pick up the plates I noticed there was no front license plate bracket. I asked them to put a bracket and license plate holder on the front bumper. Then I was told they could not get the parts, but I was cheerfully directed to the Buick dealership down the road. Where I purchased the bracket & holder. More
Undetected condition, too difficult to pinpoint An elusive condition within the ??? drive train--brakes--steering ??? On normal usage of vehicle once or twice a month this happens! An abrupt clu An elusive condition within the ??? drive train--brakes--steering ??? On normal usage of vehicle once or twice a month this happens! An abrupt clunk/gnashing/grinding sound while at a very low speed [idle speed] while slightly in a turning mode. Harsh enough that it scares the beegeebees out of you. The entire vehicle rattles from the jolt. Truly there is something ill aligned or ?????? Was sent home to await full failure [hopefully it will happen within the warranty time period] and not cause a full mechanical mishap or accident to self or others!! Certified technicians test drove and could not duplicate the action.p More