
Alan Webb Nissan
Vancouver, WA
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761 Reviews of Alan Webb Nissan
Good for Nissan, ok for other used brands Purchased a used Buick, had forgotten what it was like buying a used car. Josh treated us very well during the process. When we went to pick up the pl Purchased a used Buick, had forgotten what it was like buying a used car. Josh treated us very well during the process. When we went to pick up the plates I noticed there was no front license plate bracket. I asked them to put a bracket and license plate holder on the front bumper. Then I was told they could not get the parts, but I was cheerfully directed to the Buick dealership down the road. Where I purchased the bracket & holder. More
Undetected condition, too difficult to pinpoint An elusive condition within the ??? drive train--brakes--steering ??? On normal usage of vehicle once or twice a month this happens! An abrupt clu An elusive condition within the ??? drive train--brakes--steering ??? On normal usage of vehicle once or twice a month this happens! An abrupt clunk/gnashing/grinding sound while at a very low speed [idle speed] while slightly in a turning mode. Harsh enough that it scares the beegeebees out of you. The entire vehicle rattles from the jolt. Truly there is something ill aligned or ?????? Was sent home to await full failure [hopefully it will happen within the warranty time period] and not cause a full mechanical mishap or accident to self or others!! Certified technicians test drove and could not duplicate the action.p More
Decent for a dealership Expensive but you get what you pay for. Dealerships have rep but I’ve been using for 10 years. Make an appointment so you don’t have to wait. Expensive but you get what you pay for. Dealerships have rep but I’ve been using for 10 years. Make an appointment so you don’t have to wait. More
Oil change It was very good I will be back again they are all very nice there and I like that in a place that I go so I will be back It was very good I will be back again they are all very nice there and I like that in a place that I go so I will be back More
Horrible experience Service advisor has a bad customer service attitude. No one communicates with in the dealership. No good communication or follow ups from dealersh Service advisor has a bad customer service attitude. No one communicates with in the dealership. No good communication or follow ups from dealership to client. Took my new vehicle to get work done and end up with a new paint job and several days returning to the dealership. And no one offer anything to make it right, if anything I ended up with a vehicle that has a worst paint job than stock. Overall horrible horrible experience. More
Buying a new truck was able to service my old truck While buying a new truck they where able to service my old truck while i waited on paperwork for my new truck - was happy they were able to work me i. While buying a new truck they where able to service my old truck while i waited on paperwork for my new truck - was happy they were able to work me i. Without an appointment More
Bought new truck Very friendly - quick process. Excellent service able to purchase what i wanted without headache that typically happens when buying a new truck or car Very friendly - quick process. Excellent service able to purchase what i wanted without headache that typically happens when buying a new truck or car very happy More
I had a good time. Was able to come in and get the car I wanted. Josh hvass worked on getting me the car I wanted at the best deal possible. He aslo made it easy for me Was able to come in and get the car I wanted. Josh hvass worked on getting me the car I wanted at the best deal possible. He aslo made it easy for me as a first time buyer. More
Bad transmission with 7000 mi on car My transmission was going out with only 7000 mi on it .they rebuilt it and it leaked fluid all up my driveway they said they would get somebody come a My transmission was going out with only 7000 mi on it .they rebuilt it and it leaked fluid all up my driveway they said they would get somebody come and clean it up it’s been almost 2weeks and nothing has been done and I’m not sure if the transmission is completely fixed. I left out the part where I took it back so they could tighten whatever they left loose. NOT VERY HAPPY 😡 More
Peace of mind Had new brakes installed. Shortly afterward heard a new noise and made an appointment. They checked it out and gave us peace of mind. At no additiona Had new brakes installed. Shortly afterward heard a new noise and made an appointment. They checked it out and gave us peace of mind. At no additional cost. More