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Alan Webb Nissan
Vancouver, WA
762 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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762 Reviews of Alan Webb Nissan
July 18, 2018
I Love :Alen Webb Nissan" My experience purchasing my new Nissan Frontier, was great. My sale agent "Josh" was very helpful and courteous to what my needs were in a truck. He w My experience purchasing my new Nissan Frontier, was great. My sale agent "Josh" was very helpful and courteous to what my needs were in a truck. He was most helpful, found the perfect truck, and the sale process went very smooth. My truck had small dent in passenger fender, but they fix it to new, and gave me a loaner in the meantime. Very happy, and as always.... will go back. Thank you Patti More
by pattilavender
Verified CustomerEmployees Worked With
Josh Hvass
July 18, 2018
2016 Maxima passenger airbag My 2016 Maxima passenger airbag sensor was indicating improperly. The light indicates that no one is in the seat even though there is. The service dep My 2016 Maxima passenger airbag sensor was indicating improperly. The light indicates that no one is in the seat even though there is. The service department technician could not duplicate the problem and was not willing to replace the sensor as I requested. I understand intermittent problems are hard to troubleshoot. It disturbs me though that a safety issue such as airbag not deploying would be something that is allowed to just get worse. I hold Nissan responsible and liable in the event of an accident where airbags are not deployed. Leigh W. Potter More
by leedek
Employees Worked With
Curtis Snider
July 18, 2018
Oil Change I typically only come in for oil changes and each time I come in i always see either Lucky or Curtis and there really nice and friendly, they alwasy l I typically only come in for oil changes and each time I come in i always see either Lucky or Curtis and there really nice and friendly, they alwasy let me know if they find something or if my appointment is going to be a bit delayed. More
by ojeda_lily
Employees Worked With
Curtis Snider, Lucky Jiminez
July 18, 2018
Poor extended warranty The service manager seemed to be with me to get things fixed on my car I purchased used and also purchased an extended warranty. However, it would se The service manager seemed to be with me to get things fixed on my car I purchased used and also purchased an extended warranty. However, it would seem the bumper to bumper plan does not cover quite a bit of things that seem to be going wrong with my car. I have had to spend more money to get my car fixed because the items that were and still are having problems with are conditions that were kept from me prior to and after the sale of the car. The problem is the warranty will not cover precondition issues. My question is how do I know it is a precondition issue until a week later after purchasing the car when I finally notice the problem. For a while my care spent more time in the service department then with me. More
by PATRICK
Employees Worked With
Curtis Snider
May 14, 2018
Shady finance department They called me a week after I had purchased a truck to tell me the deal I had signed was voided and they would have to have me come in the next day to They called me a week after I had purchased a truck to tell me the deal I had signed was voided and they would have to have me come in the next day to sign at a higher interest rate. I told Cam the finance manager to hold off and let me secure a loan with my bank or I would just unwind the deal. After I secured a loan through my bank at a much lower rate, they somehow got my initial deal through, but only after knowing I had secured a better loan on my own. Avoid these guys at all cost. More
by Dieselbenz33
Employees Worked With
Cam
May 12, 2018
A good experience Everyone was courteous professional and cared about what we thought. Our sales person Gilbert was outstanding in his attentiveness to detail and conce Everyone was courteous professional and cared about what we thought. Our sales person Gilbert was outstanding in his attentiveness to detail and concerned about making us feel that we were respected. I recommend this very highly. More
by Bogeyman Irish
Employees Worked With
Gilbert Debest
May 10, 2018
Nice salesman, other departments suck We went there with money in our pockets, spent about about 6 hours there and left empty handed. The car we wanted was not on the lot, test drove a sim We went there with money in our pockets, spent about about 6 hours there and left empty handed. The car we wanted was not on the lot, test drove a similar model. We liked the car, but never saw the car, not even a picture. Took locator and finance departments another 4 hours to get to a position to offer a deal. Then they wanted us to sign paperwork on a car we had never seen. Also tried pushing an extended warranty on us. VERY PUSHING PERSON VERY POORLY RAN BUSINESS More
by lescathy00@hotmail.com
Employees Worked With
Christian Howk
April 14, 2018
Very professional & courtesy. Easy to set an appointment . Service center is always available on appointments. They have free Wifi while waiting.. they discussed what your vehicle needs.we serviced on oil chan Service center is always available on appointments. They have free Wifi while waiting.. they discussed what your vehicle needs.we serviced on oil change & tire rotation or whatever maintenance needs. More
by CX-5
Employees Worked With
Rachel Jollie, Josh Meeham
April 03, 2018
Very professional and friendly , and. So helpful!!! I was amazed at how well everything went on the sale. I would definitely recommend Alan Webb to everyone!!! They were all very professional and knowl I was amazed at how well everything went on the sale. I would definitely recommend Alan Webb to everyone!!! They were all very professional and knowledgeable!!! More
by Jerry07
Employees Worked With
Erinn Shea, Stephanie Rose
March 10, 2018
good stuff taylor was a good help to find our new nissan pathfinder. free oil changes for life if you make the three pointer during march! yep taylor was a good help to find our new nissan pathfinder. free oil changes for life if you make the three pointer during march! yep More
by jonny
Employees Worked With
Taylor Dunn-Rind
