
Alan Webb Nissan
Vancouver, WA
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762 Reviews of Alan Webb Nissan
Worked very hard to get just the truck I wanted. Anthony Johnson and Lyle Long spent a great deal of effort getting just the truck I wanted right down to the color. They were quick and easy to work w Anthony Johnson and Lyle Long spent a great deal of effort getting just the truck I wanted right down to the color. They were quick and easy to work with. Kyle kept in touch through out the process updating me on the search. On the day of the closing Erinn Shea did a wonderful of making sure we informed of all the features of the new truck. Would recommend them to anyone in the market for a new Nissan. More
Perfect car buying experience We were extremely pleased with every one we met. Amazing group. I would like to share a special thanks to Ruvin Pelyukhno! He is an asset to your esta We were extremely pleased with every one we met. Amazing group. I would like to share a special thanks to Ruvin Pelyukhno! He is an asset to your establishment! No pressure,no BS, he was there to help it was obvious. We went elsewhere but returned so that we could work with Ruvin. Also a big thank you to Anthony Johnson, he was open, honest and took the time to explain each step! We actually had a good time at a car dealership! Who should have thought!.Thanks again. Koreen Bazzani and Jason Rogers More
Great Salesman! When i came into the dealership i worked with a nice young man named Josh Hvass! He welcomed me and was very kind and knew all about the cars he sales When i came into the dealership i worked with a nice young man named Josh Hvass! He welcomed me and was very kind and knew all about the cars he sales! i will send all my friends and family to him because i feel like he made me feel like family and i could trust him! Also he isnt hard on the eyes! More
Quick, easy, and friendly! Moriah added a lively character to the selling experience instead of the usual ordeal. Sales process was easy and the price was right. They talked us Moriah added a lively character to the selling experience instead of the usual ordeal. Sales process was easy and the price was right. They talked us through all the pricing and looked around for the best rates. All in all a pain free experience with friendly service. More
Gilbert Made Buying a Breeze We purchased a Pathfinder over the weekend. Gilbert’s ability to help us find a car with the features we wanted, without pressuring us in any way, was We purchased a Pathfinder over the weekend. Gilbert’s ability to help us find a car with the features we wanted, without pressuring us in any way, was appreciated. As we left the building, several employees thanked us for our business. That was a nice touch! This was the easiest car buying experience we have had so far, and we will be back to buy again when it is time to purchase another car. More
great service Loved Taylor he was helping me through this transaction, he's great to talk to ,knowledgeable to cars, The reason I gave a 4 star is the length that Loved Taylor he was helping me through this transaction, he's great to talk to ,knowledgeable to cars, The reason I gave a 4 star is the length that I spent at the dealer and the fact that they didn't have the car I want at this location. More
Amazing customer service Working with Moriah was a great experience! I've never had so much fun buying a car. They went above and beyond to make sure i was happy and weren't p Working with Moriah was a great experience! I've never had so much fun buying a car. They went above and beyond to make sure i was happy and weren't pushy at all. The whole team there was great. I don't think i will ever buy a car anywhere else!! More
Review Updated We have a brand new Nissan we brought in because the inside release for the gas cap wouldn't release. They "fixed" it rather quickly. The bracket that We have a brand new Nissan we brought in because the inside release for the gas cap wouldn't release. They "fixed" it rather quickly. The bracket that holds the cable housing was bent horribly it turns out. They just pushed the cable back in to the still bent bracket. Of course it just kept falling out. So back we go to the service dept. This time they did fix it properly, but while looking at another issue they scratched and scuffed the brand new dash and glove compartment. We called twice on two separate days to ask about this, no call back. So we just went in. They then claimed they didn't do it--it's a brand new car and the damage wasn't there before they worked on it. (The area that was damaged was in right front of the front passenger seat; that's the seat they were working on. The service manager said he'd take it up with the general manager and call us back. Unsurprisingly, we have received no call back. UPDATE: After posting this review we received a call from the manager who offered to fix the damage. Three stars because it did take two visits to fix the gas cap release. This may or may not be indicative of their work in general as it is one issue. Because of that I am leaving three stars, neither positive or negative. I do give 5 stars to Erinn Shea, the customer service manager I believe? She was excellent to work with and if her attitude and dedication to the customer is a preview of what Alan Webb Nissan is trying to become, I am sure that they'll start receiving 5 star reviews. More
Don't waste time heading to Alan Webb This place is unprofessional. I've called twice and asked for them to get a different number because thier service number is the same as my number . This place is unprofessional. I've called twice and asked for them to get a different number because thier service number is the same as my number . After I spoke to the manager they stated it's not Their fault dumb customers are dialing 360 instead of 888. I've received about 200 phone calls in the past 2 months from customers trying to reach Alan Webb. If they are insulting customers what makes you think you can get a good deal buying from this place. I truly hope people don't even consider this place. More
Better than expected From initial email to completion of sale, Tony Cash was helpful & professional. He found what I wanted & set everything up. The financial man, Gabe From initial email to completion of sale, Tony Cash was helpful & professional. He found what I wanted & set everything up. The financial man, Gabe was clear & explained everything very well. More