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Alan Webb Nissan

Vancouver, WA

4.2
762 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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762 Reviews of Alan Webb Nissan

December 31, 2017

New Year, New Car I came in today looking for 3 different styles of cars. I was introduced to Josh and the 1st thing he did was make sure he knew what I wanted and need More

by Katie Wright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hvass
Jan 04, 2018 -

Alan Webb Nissan responded

Hi Katie!! Another customer talking about a great experience they had with Josh Hvass, I'm not even a little bit surprised. This is a consultant that listens and cares about his customers. I'm so happy he was there to help you through your car buying experience! Thank you so much for your business! I hope we can continue to serve you for all your servicing needs! Welcome to the Alan Webb Family!

December 30, 2017

Pleasant and friendly but typical as of now just moments after my used car buying experience i would have to say that the dealership experience was just fine. My youthful salesman was More

by Ross Aaron Wietrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hvass
Jan 04, 2018 -

Alan Webb Nissan responded

Hi Ross! Thank you for your kind words! Hvass is a great associate and we're happy to have him on our team. Thank you for the opportunity to earn your business! Welcome to the Alan Webb family!

December 30, 2017

Unprofessional and obviously not interested in my business Sent an email inquiring about a specific vehicle stating I Was looking to purchase. Was sent a response using a form letter that wasn't even filled o More

by Love my new car
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Newman
Jan 04, 2018 -

Alan Webb Nissan responded

I apologize sir, we've recently changed our customer management tool and we're still working out the kinks with it. We hear you and we're working to address the concerns you've stated.

December 20, 2017

Outstanding service and knowledgable of vehicle Very attentive to our needs and personable and professional. Reviewed to our full satisfaction the instrument panel and controls. Explained the 3 mod More

by staub.james123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Newman
Dec 22, 2017 -

Alan Webb Nissan responded

Thank you for sharing your experience! Peter has been with us for a long time and is very knowledgeable about the whole Nissan line. I'm so happy to hear that you received the highest level of care and attention. We hope to see you here in the future for all your servicing needs! Welcome to the Alan Webb family!

December 19, 2017

Good customer service, friendly. Morriah she's very patient and make you understand what you want to know about the car that you want she's very friendly too and approachable. More

by Jean Bautista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moriah Borba
Dec 22, 2017 -

Alan Webb Nissan responded

Hi Jean! Thank you for sharing your story! We love having Mo on our staff. Taking the time to educate customers on their exciting new purchase is a huge part of the car buying experience and Moriah always knocks it out of the park! We hope to see you in the future for all your vehicle needs!

December 18, 2017

Nissan Rogue 2017 Moriah Borba was so great and knew so much about all the new features on the 2017 Rogue. Very impressed with her knowledge. She made buying a new ca More

by sbrenner001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked with AK to sign our papers and he was great too!!, Moriah Borba, Anthony Johnson
December 17, 2017

Amazing sales experience We just bought out second car from Alan Webb Nissan this month. We ended up here because the dealer across the street wanted $1000 more than their sti More

by R0ulette1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruvin Pelyukhno, Anthony Johnson
Dec 22, 2017 -

Alan Webb Nissan responded

Thank you so much for your kind words! We are honored to earn your business not once but twice! I'm so glad you feel like family here, that's something we strive for. We hope to see you again for all your future vehicle needs!

December 11, 2017

Moriah’s great. Overall experience was welcoming and friendly environment. Moriah was pleasant and helpful. I recommend asking for her. The staff was not pushy but di More

by Justin70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moriah Borba
Dec 15, 2017 -

Alan Webb Nissan responded

Hi Justin! Thank you for your input! Moriah, or Mo as we affectionately call her, is committed to providing her customers with a truly exceptional experience. We're so glad to hear she made your visit pleasant and welcoming. We hope to see you back for your first oil change!

December 10, 2017

Saved us in a stressful situation! My husband took us to Alan Webb Nissan because he saw an ad for a car in our price range. The car had recently sold, but Josh showed us another one th More

by Myhusbandmakesthedeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hvass
Dec 15, 2017 -

Alan Webb Nissan responded

Thank you so much for sharing your story!! Hvass is a valued employee and we feel lucky to have him on our team. We value your business and hope we can continue to serve all your vehicle needs in the future!

November 30, 2017

Not just Car Salsmen A lot of people will warn you when you go to buy a car that you should take a body guard with ya, not at Allen Webb, and if you have the pleasure of h More

by Zachw512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Dunn-Rind
Dec 15, 2017 -

Alan Webb Nissan responded

Zach, you're awesome. you had everyone on the show room floor laughing. It was a pleasure serving you! We hope to see you back for all your service needs!

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