Alan Webb Nissan

Manny and Ken were both very friendly and helpful. One of the things I appreciated most was their honesty. There were no hidden fees, no misleading stickers, and nothing unexpected. We'll buy another car h the things I appreciated most was their honesty. There were no hidden fees, no misleading stickers, and nothing unexpected. We'll buy another car here as soon as this one wears out. Thanks from both of us. It was an entirely pleasant experience. John & Connie Raff Buyers of a Mitsbishi Edeavor More

Best experience I've ever had with a dealership. Tony was great to work with. There were no games regarding price, financing, options, etc. I especially enjoyed that the Internet Sales dept. actually negoti great to work with. There were no games regarding price, financing, options, etc. I especially enjoyed that the Internet Sales dept. actually negotiated prices online rather than several other local dealerships (Tonkin) that just try to use the internet as a hook to get people to come in and pressure/negotiate in person. I highly recommend Alan Webb Nissan. More

I really like the laid back no pressure sales atmosphere at this dealership. Manny Vargas was very pleasant to do business with and had a very good knowledge of the vehicles he was selling, I would recommen at this dealership. Manny Vargas was very pleasant to do business with and had a very good knowledge of the vehicles he was selling, I would recommend this dealership and salesman to my family and friends anytime. Thanks again for the great car! More

Bought a used car with a trade in. At their recomendation, I bought extra warranty. This after i was told that the car comes with no warranty, because I was the second owner. That kinda scared recomendation, I bought extra warranty. This after i was told that the car comes with no warranty, because I was the second owner. That kinda scared me and made me buy extra warranty. I went home and read every word on that papers and compare to the user book waranty from the factory and I realised I was the lamb....so went back and cancelled extra warranty after 2 days. At the time of buying the car they didn't have a Carfax, the only car report they gave me was from Experian. very "frugal" report. The sales person that showed the car was nice, polite and helpful, the ones that played the numbers....different story. I gave "OK" just for that ONE person that showed me the car, the sales consultant". without him, would have been a "bad" rating. The paperwork took for ever. After 3 weeks i still didn't receive my refund for the car I traded in ( they paid more than $400 extra than I told them for the payoff. it made me feel like I was lying to them, they must have used a 2 months old "Experian" report), nor the $2100 plus fees from extra waranty cancelled not refunded, plates not in yet. Called to check on all this situation and got the very nonchalant answer" is normal to take up to 6 weeks" I wish I knew that before I signed any papers....I am sorry for doing business with them. At least the car I've got is nice enough to "ignore" the dealership. I would recommend this dealer to MY ENEMIES only. sorry, that leaves it to ZERO customers from me to you. I'm still waiting for these three items: plates, $2100 plus the fees, difference from trade in pay off..... More

Ron created a perfectly friendly first time buying experience for my 16 year old daughter. He found the perfect vehicle within her budget for her. experience for my 16 year old daughter. He found the perfect vehicle within her budget for her. More

I had a fantastic experience with the Internet sales department at Alan Webb. I did all of my reasearch online, and was comparing different makes and models and of all of the dealers I spoke with, this department at Alan Webb. I did all of my reasearch online, and was comparing different makes and models and of all of the dealers I spoke with, this one was the most responsive. My questions were all answered immediately and thoroughly. More

We are very happy with the service we received from Manny Vargas and Alan Webb Nissan. Manny and the rest of the staff were wonderful to us and very friendly. After looking for a new truck for a couple of we Vargas and Alan Webb Nissan. Manny and the rest of the staff were wonderful to us and very friendly. After looking for a new truck for a couple of weeks, we stopped at Alan Webb Nissan in Vancouver and we drove away with the best deal we could find anywhere in the Portland and Vancouver area. We just love our new 2011 Nissan Titan Truck. It has everything we were looking for and more. We got a great deal on it and a great trade in price for our old vehicle. We will definitely come back to Alan Webb Nissan for our future business and already have been recommending them to everyone we know. More

Manny's service and follow up throughout my purchase would bring my wife and I back. Our entire experience would have been rated excellent but there were a few hiccups dealing with David. We were sold o would bring my wife and I back. Our entire experience would have been rated excellent but there were a few hiccups dealing with David. We were sold on a NW package and all the benefits of such. My wife and I mentioned on numerous occasions we were moving across the country, yet David never mentioned all service provided by such a package had to be done at Allen Webb. I had to call back after the fact to verify. Makes you feel as though he only wanted to upsell. There was also a misunderstanding with our license plates. Again, Manny got involved and provided great feedback and response. David is a nice guy, but again did not provide feedback on the delays as requested. I had to call him for information. It was apparent David wanted the upsell and Manny wants the repeat business and referrals. I hope he gets acknowledged for his efforts. More

When we approached Manny Vargas at Alan Webb Nissan regarding purchasing a new Juke SL, he reassured us he could get us the color and model we wanted. I told him we were ready to buy, even at MSRP, as regarding purchasing a new Juke SL, he reassured us he could get us the color and model we wanted. I told him we were ready to buy, even at MSRP, as we knew that the Juke was in high demand (I had done all my homework and really wanted this car). We only asked that we be given wholesale book for our trade, which is in excellent condition with low miles. When we arrived, true, he did show us a car on paper that we could purchase (they would trade their current stock for the one we wanted from another dealer). However, he quoted me 2K UNDER wholesale book for my trade. He pointed out that they had the same make and model with the same options as my trade on their lot. He claimed it had the same low mileage and that they were selling it for only 1K more than they offered us for our trade, so they could not go any higher. We thanked him for his time and left, as those numbers just wouldn't work with our finances. Upon returning home, I checked their website for the car that matched our trade. Yes, it was the same make, model and options... WITH TWICE THE MILES, and for 5K MORE THAN HE QUOTED ME!! I understand when you just financially can't make the deal, but there is NO NEED TO LIE. Period. I will never go back to this dealer, and would NEVER recommend them to anyone. We ended up buying later that same day from Tonkin Nissan in Wilsonville, Oregon. They offered us 2K more for our trade than Webb could. It's NEVER okay to lie to your customer. More

Everyone was very nice and did their best to make sure we got the car we wanted. The sales and finance people stayed 2 to 3 hours after close on a sunday to help us. The salesman (Peter Gregg) said he woul got the car we wanted. The sales and finance people stayed 2 to 3 hours after close on a sunday to help us. The salesman (Peter Gregg) said he would always be available if I ever need help, and the finance man (Stu) even worked after hours to get us another point lower on interest rate. The only reason it is not a 5 across the board is probably my fault that I bought at night, a black car, had it given the NW protection package, picked up next day or so, and noticed scratches on it later when i got home. I have not asked about it yet nor do I blame anyone, as the weather was very bad. It just wasnt a perfect experence, YET, as maybe the NW package will cover it being buffed out. That Would Make IT a Perfect 10! More