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Alan Webb Nissan

Vancouver, WA

4.2
762 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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762 Reviews of Alan Webb Nissan

November 17, 2022

Working with John Mann was a pleasure. He went the extra mile to find us a vehicle that met our needs and at price we could manage. He went so far as to look at incoming inventory. He foun More

by billking9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mann
Nov 17, 2022 -

Alan Webb Nissan responded

Thank you for your amazing review and rating, Bill! We are pleased to hear that John went that extra mile and was able to find the vehicle you were looking for. We look forward to seeing you and your Sentra in the future! Have a wonderful day! The Alan Webb Nissan Team

November 13, 2022

Great customer service, Friendly staff, service done in timely manner, waiting room is clean and large space. More

by evelyndever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson
Nov 16, 2022 -

Alan Webb Nissan responded

Hi Evelyn, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 06, 2022

Quick, efficient service with wonderful customer service! Eden is a definite asset to Alan Webb! Follow up has been exceptional. More

by PATPBRUCE621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eden Mederos
Nov 09, 2022 -

Alan Webb Nissan responded

Pat, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

October 21, 2022

Allen Webb has a great manager in their service center and everyone's is ways super willing to help. Its the manufacture I am struggling with but these guys are highly professional and continue to speak h More

by msrvegas247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Tolar, Brandi Johnson, Adam Ahmadi, Eden Mederos, Gary Ferguson
Oct 24, 2022 -

Alan Webb Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Alan Webb Nissan! We hope to be of service to you again in the future. Best wishes, Alan Webb Nissan

October 07, 2022

Was fast, easy and the staff was great. You really need to get rid of the coffee vending machine though. More

by apophis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eden Mederos
Oct 12, 2022 -

Alan Webb Nissan responded

We appreciate your positive review about your recent experience with us! We will look into the issue with the coffee machine and see what options are available. Thank you!

September 25, 2022

I have a brand new Nissan rogue and the air conditioning went out in 100° heat. Even though they were overly busy in the service department the manager took my car right in and cleared the code and the AC w More

by Attagee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson, Eden Mederos
Sep 29, 2022 -

Alan Webb Nissan responded

We're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2022

If I could I would rate this place a 0. We got a car from them that really should have never been sold. After 5 weeks the car basically broke down, and Alan Webb wouldn’t help us. We bought More

by ashley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hendrickson, Bo Shin, Joe Ramirez, John Mann, Henry Welley, Wade Lanagan
September 09, 2022

Brief but flawless experience with Eden, getting my oil changed and me back on the road in less than an hour! More

by meled
Recommend Dealer
Yes
Employees Worked With
Eden Mederos
Oct 28, 2022 -

Alan Webb Nissan responded

Thank you for the wonderful review and rating! We look forward to doing business with you again. Sincerely, The Alan Webb Nissan Team

September 03, 2022

Excellent customer service. Kept me posted as to progress and even washed my car! Best service! More

by barbj0
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson, Gary Ferguson
Sep 09, 2022 -

Alan Webb Nissan responded

We're glad you had such a wonderful experience with us!

September 01, 2022

Every time I’ve gone in there I was able to work with Brandy who seems to really care about the customers. More

by brandy.ciapanno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson
Sep 09, 2022 -

Alan Webb Nissan responded

We are very happy to have provided you with such a positive experience!

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