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Alan Webb Nissan - Service Center

Vancouver, WA

4.3
515 Reviews

515 Reviews of Alan Webb Nissan - Service Center

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February 16, 2021

The ‘service’ in the service department was less than adequate. The sales department was even worse. Glad I experienced this BEFORE I bought a new car. Ended up at Honda. More

by skyhag7
Recommend Dealer
No
Employees Worked With
Curtis Snider
Feb 19, 2021 -

Alan Webb Nissan responded

Monique, We are disappointed to hear that your experiences with our service department have been less than stellar. We value your time and appreciate your feedback. Your insights help us to improve our customer service. We invite you to share your experience with our Service Manager, Adam Ahmadi, at adama@alanwebbaoutgroup.com or 360-892-9004 ext 213. Again, we apologize for falling short of your expectations. We sincerely hope you had a great experience with Honda and are enjoying your new car. Take care and stay safe! Best Wishes, Alan Webb Nissan

February 12, 2021

I was easily able to set up oil change appt. The check in was prompt and the total time for oil change and tire rotation was approximately 1 hour. Courteous and efficient service! More

by Astrofly1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Ellis
Feb 15, 2021 -

Alan Webb Nissan responded

Larry, Thank you for taking the time to share this nice review. We are pleased to hear that your service was courteous and efficient. We value your time and feedback. We look forward to seeing you and your Frontier in the future. Take care and have a great day! Sincerely, YOur alan Webb Nissan Family

February 09, 2021

I enjoy getting service work done at Allan Web dealership. My service has been outstanding and enjoyable during service work. The friendlynous is very good. More

by rcclockdoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Ellis
Feb 11, 2021 -

Alan Webb Nissan responded

Russell, We are pleased to hear that you enjoy getting your Rogue's service done with us. Thank you for taking the time to share your thoughts. We value your time and feedback. We look forward to seeing you and your Rogue in the future. Have a wonderful day! Sincerely, Your Alan Webb Nissan Family

Feb 15, 2021 -

rcclockdoc responded

I have always got instant service and its always done before its aloted time. I have never had any unfriendly employees. They are always smiling and eager to serve the customer. 100% rating for my experiences at AllAlan Web Nisson.

February 07, 2021

AAAWESOME CUSTOMER SERVICE WILL BE DEFINITELY COMING BACK FOR PARTS AND SERVICE AAAWESOME CUSTOMER SERVICE WILL BE DEFINITELY COMING BACK FOR PARTS AND SERVICE AAAWESOME CUSTOMER SERVICE WILL BE DEFINITELY More

by artsamt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Cory Ellis, Josh Webb
Feb 08, 2021 -

Alan Webb Nissan responded

Hello, Awesome! We are thrilled to hear that you will be back. Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. Thank you for choosing Alan Webb Nissan for your vehicle's needs. We look forward to seeing you in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Family

February 07, 2021

The service was Tkhey also well done and was finished half hour beore they said it was done.They also fixed the low pressure in my tires More

by deakins52
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Snider
Feb 08, 2021 -

Alan Webb Nissan responded

Jon, Thank you for taking the time to share this review and a 5-star rating. We value your time and feedback. We are happy to hear that work was performed well and timely. We look forward to seeing you and your Altima in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Nissan Family

February 05, 2021

Curtis in service is always very helpful and informative. My car is always ready at the time I have been quoted. Please don't send so many surveys. More

by lshifflette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Feb 08, 2021 -

Alan Webb Nissan responded

Linda, We are pleased to hear that Curtis is always helpful and informative. Thank you for taking the time to share your thoughts. We value your time and feedback. We look forward to seeing you and your Rogue in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Family

February 03, 2021

They got me in very quickly and I was in and out in like an hour. Very nice and understanding staff, very commutative and helped me understand cars needs. Would definitely recommend this location! More

by lysserz13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Webb
Feb 03, 2021 -

Alan Webb Nissan responded

Elyssa, We are happy to hear that our staff earned your recommendation with their communication, understanding, and timeliness. Thank you for taking the time to share this nice review and a 5-star rating. We look forward to seeing you and your Nissan Juke in the future. Have a great day! Sincerely, Your Alan Webb Nissan Family

February 03, 2021

My problem was not fixed...was told the service was 149....charged me 259....didn't do xxxx. My Suv sunroof drain still clogged. I don't believe any service was done at all. xxxxxxxx! More

by mkovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Curtis Snider, Cory Ellis, Josh Webb
January 23, 2021

Easy to get an appointment for service. The service was completed in a timely fashion and to my satisfaction. Service representative was very friendly. Overall a good experience. More

by 1ntbts
Recommend Dealer
Yes
Employees Worked With
Cory Ellis
Jan 27, 2021 -

Alan Webb Nissan responded

Willard, Thank you for taking the time to share this nice review. We value your time and feedback. We are happy to hear that your service was completed in a timely fashion and to your satisfaction. We look forward to seeing you and your Nissan Altima in the future. have a great day! Sincerely, Your Alan Webb Nissan Family

January 16, 2021

Easy, through service and Curtis is the absolute best service advisor! And Brandi found our replacement wiper blades for the best price too. We’ll be back! More

by CAROL16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Brandi Johnson
Jan 18, 2021 -

Alan Webb Nissan responded

Carol, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and appreciate your feedback. We are pleased to hear that Curtis is the absolute best service advisor. We look forward to seeing you in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Family

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