Albany Motorcars - Mercedes-Benz

Setting the appointment was pleasant.Sat in the driveway Setting the appointment was pleasant. Sat in the driveway of the service department for 15 minutes went inside to find someone, had to go to the part Setting the appointment was pleasant. Sat in the driveway of the service department for 15 minutes went inside to find someone, had to go to the parts department to find a person. Still waited another 15 minutes, they took another person in front of me. Never called to say the car was ready or if it needed anything else. Was rude when I called. Think I will drive to Columbus, Macon or Tallahassee for anymore work. Had high hopes, really disappointed. More

Michelle is always willing to go above and beyond to make sure my car is taken care of in a timely manner. Her customer service skills are always on point and quite frankly, she is the reason I use Albany Mo sure my car is taken care of in a timely manner. Her customer service skills are always on point and quite frankly, she is the reason I use Albany Motor Cars instead of going to another Mercedes dealership. More

The service was excellent I would most definitely refer you all to someone else ,when I received my car back it was great I really appreciated everything that you all done ,.Thanks again . you all to someone else ,when I received my car back it was great I really appreciated everything that you all done ,.Thanks again . More

Blake Wills of BMW of Albany , Georgia ( excellent Customer service and he made you feel very comfortable, did not have to wait long and was very knowledgeable ) Customer service and he made you feel very comfortable, did not have to wait long and was very knowledgeable ) More

In a time such as this & feeling uneasy visiting altogether I must say same extra friendly staff with superb service as usual. Blessings to a altogether I must say same extra friendly staff with superb service as usual. Blessings to a More

The service I received was good. I had a windshield replaced. It should have been cleaned after they finished it. I had new tires put on but they were not cleaned, just put on. Whoever drove my car, ha replaced. It should have been cleaned after they finished it. I had new tires put on but they were not cleaned, just put on. Whoever drove my car, had nasty shoes and didn’t wipe their feet. But, over all, the service was good. More

Excellent she is very good took care of my car very well service was very good eddy was good Mechinic he did a good job service was very good eddy was good Mechinic he did a good job More

Those who work at our ALBANY dealership are really approachable and seem to be genuine about the customer relations.! Everyone who passes my way speaks and sometimes that’s all I need. Love the wait approachable and seem to be genuine about the customer relations.! Everyone who passes my way speaks and sometimes that’s all I need. Love the waiting room atmosphere, the magazines to read and the snacks are.ideal. More

Wonderful dealership! Love my GLC 300!! Both Steve and Derick made sure we were informed and worked effortlessly to ensure drive away with the best deal! Derick made sure we were informed and worked effortlessly to ensure drive away with the best deal! More

Excellent service Michelle Albert is top notch! She goes above and beyond and is the reason that I love Albany Motor Cars. I am always amazed at her professionalism an Michelle Albert is top notch! She goes above and beyond and is the reason that I love Albany Motor Cars. I am always amazed at her professionalism and knowledge. She is definitely the best! More