Albany Subaru - Service Center

Torri is very knowledge and patient. She helped me fix a complicated issue with the Subaru telematics module in an aftermarket radio head unit on our 2019 WRX STI. Super happy! She helped me fix a complicated issue with the Subaru telematics module in an aftermarket radio head unit on our 2019 WRX STI. Super happy! More

I had the tires on my car replaced. Service was fast and efficient. Torii kept me informed of progress. Service was fast and efficient. Torii kept me informed of progress. More

Great service, I got routine maintenance done through the cardoc program and had a loaner car while they worked on it. cardoc program and had a loaner car while they worked on it. More

Extremely competent service center combined with fair and honest interactions. Makes me want to buy a new car from them! honest interactions. Makes me want to buy a new car from them! More

My car needed routine service and stopped by to see if they could take me. The service person (Alan) was great and he said no problem. Service was supposed to take a few hours, but they were done in abo they could take me. The service person (Alan) was great and he said no problem. Service was supposed to take a few hours, but they were done in about an hour. Great service for a dealer! More

I had the 90 minute express oil change & tire rotation completed in 90 minutes. Kudos to Albany Subaru! completed in 90 minutes. Kudos to Albany Subaru! More

I had a part that needed to be replaced and was covered by a secondary warranty. I had been getting my car serviced at Downtown Subaru of Oakland service center for convenience of the location, but when t by a secondary warranty. I had been getting my car serviced at Downtown Subaru of Oakland service center for convenience of the location, but when the claim was denied and they refused to appeal it, I turned to Albany of Subaru. As for Albany of Subaru, I had used their services in the past, but the location was not as convenient as Oakland. However, thanks to Aaron Pearson, he took care of the claim right away, I got the service I needed, and a loaner to boot. Jason Gongora, the service manager, was a pleasure to work with. The customer service I received at this location was like night and day. I have learned the errors of my ways, and I will continue to have my car serviced at Subaru of Albany moving forward. More

Each employe was friendly and professional. Your waiting room is very pleasant. I'm impressed with how each step is organized and efficient. Your waiting room is very pleasant. I'm impressed with how each step is organized and efficient. More

Everyone was very helpful and pleasant. I was able to get the date and time I wanted I was able to get the date and time I wanted More

Had a great experience getting my rear brake serviced- they were much quicker than expected, but even so they didn’t mind me keeping the loaner car as long as initially planned. And they helped me re inst they were much quicker than expected, but even so they didn’t mind me keeping the loaner car as long as initially planned. And they helped me re install the car seat in my car when it was done :) More