Albany Subaru - Service Center

Excellent customer service. Alan was friendly, professional, and helpful. I was kept updated about the progress and the work was completed earlier than expected. Alan was friendly, professional, and helpful. I was kept updated about the progress and the work was completed earlier than expected. More

So far I have had good experiences with them when getting my car serviced. They’re prompt, keep me informed if things needs fixing and finish up on time. my car serviced. They’re prompt, keep me informed if things needs fixing and finish up on time. More

I think it was Michael who assisted me when I drove the car in. Subaru is new to me and he answered some simple questions about the technology. Jason, the person who checked me in isn't on your dept. list car in. Subaru is new to me and he answered some simple questions about the technology. Jason, the person who checked me in isn't on your dept. list. He provided excellent customer service and managed to get me in and out within 1 1/2 hours as promised by sales rep. (Only needed mud guards installed.) The waiting area was clean and comfortable. The coffee well stocked with amazing alternative beverages and few snacks to choose from. Compared to Toyota...I'm impressed. We'll see how the future goes with our long term Subaru relationship. More

Please update your system to put the correct name on the survey. This is Raymond Berri, not Gareth Walters survey. This is Raymond Berri, not Gareth Walters More

Jay was excellent and had good advice on how to handle various topics. Thumbs up. various topics. Thumbs up. More

I am always treated so well at Albany Subaru. Good service, shuttle rides, and always done before they predict. Very friendly too! Good service, shuttle rides, and always done before they predict. Very friendly too! More

I was able to drive in with a flattening tire (under warranty) and drive out in about 30 minutes with a new balanced tire. Efficient, friendly technicians and staff. I've been a customer for many year warranty) and drive out in about 30 minutes with a new balanced tire. Efficient, friendly technicians and staff. I've been a customer for many years and very satisfied with the service. Thank you! More

Easy to set up an appointment on line and check in. Great waiting area, and service was completed in half the time expected. All staff have been pleasant and professional to interact with… all resultin Great waiting area, and service was completed in half the time expected. All staff have been pleasant and professional to interact with… all resulting in no stress! More

Great customer service and nice waiting area. Victoria explained my options and fees very clearly Victoria explained my options and fees very clearly More

Appreciate the attention I received for my concerns. Was handled in a timely manner. Aaron and Nikki treated my very professionally. Was handled in a timely manner. Aaron and Nikki treated my very professionally. More