Albany Subaru - Service Center
Albany, CA
829 Reviews of Albany Subaru - Service Center
Friendly and efficient. First one in first out. Work completed ahead of schedule. Very happy customer First one in first out. Work completed ahead of schedule. Very happy customer More
Everything went as expected. It was great. TK TK TK TK TK TK TK TK. It was great. TK TK TK TK TK TK TK TK. More
The staff here are highly professional and honest. I would confidently recommend this place to anyone. I would confidently recommend this place to anyone. More
Good service. Honest and open about the charges and dont try to oversell you. Time in and out was exactly as promised Honest and open about the charges and dont try to oversell you. Time in and out was exactly as promised More
I was initially quoted 7k to replace the head gasket, then told it was 14k. The advisor kept calling me "hun", and tried to get me to the sales department to consider a new car since the cost to fix my v then told it was 14k. The advisor kept calling me "hun", and tried to get me to the sales department to consider a new car since the cost to fix my vehicle is prohibitive. Awful service, unprofessional advisor (never call customers 'hun'). Wasn't even offered courtesy service because my car had just gone over 100k miles. Never again. More
I always get great service from Albany Subaru. I don't mind waiting in their comfortable waiting area or walking a few blocks for a cappuccino. I don't mind waiting in their comfortable waiting area or walking a few blocks for a cappuccino. More
Received good service from Alan, and previously from Jay. . Wish they had longer/weekend hours (since you are requiring a 15-word minimum). . Wish they had longer/weekend hours (since you are requiring a 15-word minimum). More
Alan took my call and made arrangements for me to bring my car back for inspection after a recent service call ended with the car pulling hard to the right. Once the issue was resolved, Alan sat down wi my car back for inspection after a recent service call ended with the car pulling hard to the right. Once the issue was resolved, Alan sat down with me and explained, in detail, everything that had been done to correct the issue. I may not know anything about vehicle repair (aside from scheduling proper maintenance checks), but it gives me confidence that I am being taken care of by those who do, especially when they take the time to explain it! More
Professional and quick! They also have a very comfortable waiting area. I’m always happy to have my car serviced here. They also have a very comfortable waiting area. I’m always happy to have my car serviced here. More