James Madison

I always bring my 2015 Forester here for quality service. The advisors are friendly, courteous, and very helpful. I always have questions and they provide detailed information to explain repairs that are nee The advisors are friendly, courteous, and very helpful. I always have questions and they provide detailed information to explain repairs that are needed and why. Most of the time, my vehicle is ready well before they tell me the service/repairs will be complete. For my most recent visit, they thought the part would take a few days to be delivered, but it came the same day. I feel comfortable taking my car to Albany Subaru for service and would recommend it to anyone who needs help with their Subaru. More

by tricia.mclendon Verified Customer Verified Customer

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I met only pleasant people and was treated courteously on arrival. My return visit to retrieve my car was the same. I will definitely make Albany Subaru as my go-to service center. Thank you. arrival. My return visit to retrieve my car was the same. I will definitely make Albany Subaru as my go-to service center. Thank you. More

by ted29yim Verified Customer Verified Customer

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Very professional and courteous, made aware of all procedures ahead of service and was out in less time than scheduled . procedures ahead of service and was out in less time than scheduled . More

by littleboyracing Verified Customer Verified Customer

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Everyone was very accommodating for my situation. I needed to leave my car earlier than my scheduled appointment because I had to go out of town. It felt like they wanted to really make sure I was ta I needed to leave my car earlier than my scheduled appointment because I had to go out of town. It felt like they wanted to really make sure I was taking care of. My service advisor was great did not feel like he was selling anything to me. More

by harpalgill74 Verified Customer Verified Customer

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quickly and efficiently too care of warranty issue. Great communication with team and car was available eary. Great communication with team and car was available eary. More

by PAULHOH Verified Customer Verified Customer

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Aaron and James are always super friendly upon greeting and consistent with excellent service. They communicate very well and always answers my questions in a timely and professional manner. They are the and consistent with excellent service. They communicate very well and always answers my questions in a timely and professional manner. They are the best and I appreciate them! More

by michellemferrari Verified Customer Verified Customer

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I would recommend, and I have used this service center for several years covering several Subaru automobiles. for several years covering several Subaru automobiles. More

by JTWALKER2000 Verified Customer Verified Customer

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Very friendly and helpful. Clean and accommodating. Waiting time is reasonable and fair. Happy with service. Clean and accommodating. Waiting time is reasonable and fair. Happy with service. More

by Sue Verified Customer Verified Customer

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Everything ran smoothly and the shuttle serve was awesome! Everything was perfect. I was pleased that a service appointment was booked without me have to do and the reminders were great - service was awesome! Everything was perfect. I was pleased that a service appointment was booked without me have to do and the reminders were great - service was done on time! More

by BEBEBEARINC Verified Customer Verified Customer

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From the start to end the service is great! Also Rick from the shuttle service was amazing. Also Rick from the shuttle service was amazing. More

by dannielle0224 Verified Customer Verified Customer

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