James Madison

Albany Subaru responded

Our service team is pleased we could take care of your Outback’s battery issue at no charge. Knowing you felt our team was professional, friendly, and honest means a lot to us. Angel Oviedo angel.oviedo@albanysubaru.com

Albany Subaru responded

Your mention of our video walk-through and clear maintenance recommendations highlights our focus on transparency. Knowing that friendly service, open cost estimates, and our shuttle support make your visits comfortable is rewarding. Your loyalty after five years of trusting us with your Subaru Outback means a great deal to our service department. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

Albany Subaru responded

It’s great to hear James provided friendly and professional assistance during your Subaru Forester service. We appreciate you sharing this feedback and thank you for trusting us with your vehicle.

Albany Subaru responded

Thank you for highlighting how our team handled your questions during your Forester service. We’re glad you found everyone professional and friendly while addressing your requests. We appreciate your trust in us and look forward to assisting you again.

Albany Subaru responded

Thank you for recognizing our service agent’s helpful recommendations during your Subaru Forester visit. We’re glad you experienced a pressure-free approach to maintenance. We appreciate your feedback and look forward to assisting you with your Forester again.

Albany Subaru responded

Knowing that maintenance on your Subaru is easy and pleasant really makes our day. We’ll share your compliments with James and the rest of our team. We appreciate your five-star feedback and look forward to your next visit.

Albany Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Albany Subaru responded

We’re happy to learn our team provided welcoming, efficient, and attentive care for your Subaru Forester. We look forward to maintaining your Forester for many years ahead. Please reach out to Aaron or our service team whenever you need assistance.

Albany Subaru responded

Thank you for highlighting how smooth the drop-off process was. We’re pleased the timely updates and thorough answers gave you confidence throughout your service. It’s great the shuttle service added convenience during your Subaru Outback service appointment.

Albany Subaru responded

It’s wonderful to hear our Bay Area team earned your trust with your Toyota service. Thank you for recommending us to others, and we look forward to helping with your vehicle needs again.