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Alderman Automotive

Fishers, IN

4.2
239 Reviews
Our family-owned and operated dealership looks forward to giving the Indy area the same quality of service that the 2 generations of Alderman's before us provided. Jerry Alderman, our grandfather, ventured into this business in 1953 and established Alderman Ford. He was dedicated to running the dealership differently than his competitors by creating & maintaining relationships with customers and providing products they could stand behind. One of the biggest things that set Alderman apart from everyone else in the industry was the meaning of their handshake. If offered a handshake, rest assured you were shaking the hand of someone with integrity. Our father, Gary, took over the dealership in 1967 and continued to run the dealership the "Alderman Way" by embracing those same fundamentals until he retired in 2005. Fast forward 12 years and Alderman Automotive opened its doors. We successfully continue to base our name and company on the same principles that the two generations before us did. We are honored to be "back in the business" and continue to share the Alderman name with our community, both near and far.
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13875 Trade Center Dr

Fishers, IN

46038

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Showing 239 reviews

May 20, 2026

Sneaky, misleading, not honest would not recommend this dealership to anybody did not inform me about recalls More

by Catcherjames66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zahid Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Sohn
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Alderman Automotive responded

We’re sorry to hear you feel this way. At Alderman Automotive, we strive to be transparent with every customer and provide a complimentary Carfax report on all vehicles both online and at the time of sale, which includes open recall information when available. As an independent dealership, we are unable to perform manufacturer recall repairs ourselves, but we are always happy to help customers coordinate recall service with a franchised dealer if needed. We never intend to mislead anyone, and we take concerns like yours seriously. We appreciate your feedback and the opportunity to continue improving our customer experience.

May 19, 2026

Por lo menos hasta a hira me llevo muy bien con todos me gusta lo que hago en el area del detailing More

by Joushuaa25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2026

Have a tendency to not provide a clear and precise explanation of their warranties, and coverage options. Give misleading options on solutions to mechanical issues. Become very condescending when clie More

by masonsa97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zahid Khan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gregory
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2026

Always great to work with. A great staff and robust inventory. When buying used vehicles, we will always use Alderman Automotive! More

by jennyscheffsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahid Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026

Got the truck I wanted for a fair price. Noah was very helpful. I would definitely look to Alderman for another vehicle. The whole sales team made my experience very easy and fast. Thank you More

by gyoungsr58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahid Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2026

It was the worst car buying experience I ever had in my 50+ years of buying used cars! -10 ⭐️’s. More

by aldiggs42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max McHaney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zahid Khan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Sohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Decker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Joseph
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mcquire
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael, Sales Manager-10⭐️’s
April 20, 2026

Alderman auto service repair shop technician Matt was very professional and accommodating, With honest and affordable business practices. I would highly recommend them. More

by patrinadunbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Alderman Automotive responded

Patrina, thank you for the recommendation! It’s great to hear Matt provided a professional and accommodating experience while keeping everything honest and affordable. That level of transparency and care is exactly what our team works to deliver every day at Alderman Automotive. We appreciate your support and look forward to helping you again in the future.

April 17, 2026

Delivered the truck 3 weeks after being purchased due to working on a check engine light. Within 20 miles of receiving and driving the truck, the check engine light came back on but this time for the transm More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah
Apr 24, 2026 -

Alderman Automotive responded

Troy, thank you for bringing this to our attention. I’m sorry to hear about the ongoing check engine light concern with your truck and the delay in communication regarding next steps. That is not the ownership experience we aim to provide at Alderman Automotive. We understand how frustrating it is to be without clear answers, especially after waiting for repairs and then having the issue return so quickly. Our team is actively reviewing the situation to determine the right path forward, and we are committed to working toward a resolution. Your time and confidence in Alderman Automotive are important to us, and we want to ensure this is handled properly. Please know we appreciate your patience while we coordinate internally. We look forward to getting this addressed and restoring your confidence in working with Alderman Automotive.

April 17, 2026

Sales manager cleared up small issue. Staff was friendly and out of state process went smooth More

by Jwbillen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahid Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mcquire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Alderman Automotive responded

Jwbillen, thank you for sharing your experience! We’re happy our sales manager was able to quickly resolve the issue and help keep everything on track. It’s great to hear the team made the out-of-state process smooth and provided a friendly, easy experience. Thank you for choosing Alderman Automotive, and we look forward to working with you again in the future.

April 14, 2026

They were very straightforward about the work needed on our truck. This was our first time ever using a "non-chain" repair shop. Based on the customer service and the cost savings we had on our extensive r More

by Rosevelt.Noble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Alderman Automotive responded

Rosevelt, thank you for sharing your experience! We’re happy to hear our team was straightforward about the repairs and able to provide both strong customer service and meaningful cost savings. Earning your trust as your first non-chain repair shop is something we take seriously, and it’s great to know you plan to return. Thank you for choosing Alderman Automotive, and we look forward to taking care of your truck for years to come.

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