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Alderman Automotive

Fishers, IN

4.3
227 Reviews
Our family-owned and operated dealership looks forward to giving the Indy area the same quality of service that the 2 generations of Alderman's before us provided. Jerry Alderman, our grandfather, ventured into this business in 1953 and established Alderman Ford. He was dedicated to running the dealership differently than his competitors by creating & maintaining relationships with customers and providing products they could stand behind. One of the biggest things that set Alderman apart from everyone else in the industry was the meaning of their handshake. If offered a handshake, rest assured you were shaking the hand of someone with integrity. Our father, Gary, took over the dealership in 1967 and continued to run the dealership the "Alderman Way" by embracing those same fundamentals until he retired in 2005. Fast forward 12 years and Alderman Automotive opened its doors. We successfully continue to base our name and company on the same principles that the two generations before us did. We are honored to be "back in the business" and continue to share the Alderman name with our community, both near and far.
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13875 Trade Center Dr

Fishers, IN

46038

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Showing 227 reviews

March 31, 2026

Great management and Steven the salesman was great as well. Worked with me and got everything done. More

by metrotask
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max McHaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zahid Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Sohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mcquire
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2026

I wrote a review a few weeks ago stating that I had to return several times for paperwork and felt I was being ignored after I found a crack in the windshield. I am happy to report that, after leaving my More

by cgraybiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IMACS Support
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Winburn
March 28, 2026

Amazing customer service and pricing. Super friendly and got a great car. Will definitely be back for future cars. More

by llove1976
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor
March 26, 2026

they were amazing steve got me in my dream car! couldn’t be more happy! -Zoe More

by zoej1221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
STEVE
March 23, 2026

Everything good. Only that they charge you separately for payment by credit card. 3% extra. This should be built into the total for the job. More

by Ashkomansh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 25, 2026 -

Alderman Automotive responded

Thank you for the review, Ashkomansh! We appreciate your feedback and are glad everything else about your experience was good. We understand the concern about the credit card processing fee and appreciate you sharing your perspective. We aim to keep our pricing as transparent as possible so customers can clearly see the costs associated with different payment options. Your input is helpful, and we will be sure to share it with our team at Alderman Auto. We appreciate your business and look forward to seeing you again.

March 14, 2026

Alderman Automotive sold me a vehicle that almost immediately became a serious and expensive problem. Before buying, I made clear that reliability was my top concern because I needed dependable trans More

by claytonaunderhill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Austin Sohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berg
Mar 16, 2026 -

Alderman Automotive responded

Clayton, we’re sorry to hear that you feel this way about your experience. When you purchased the 2018 Honda Accord, the vehicle was sold as a used vehicle and was inspected prior to sale. At the time of purchase, you also elected to cancel the extended warranty that was originally available with the vehicle. Several weeks after taking delivery, you brought the vehicle to a Honda dealership, who provided you with a repair estimate and asked us to cover the cost. While we understand that unexpected repairs are frustrating, the vehicle was not under warranty after the cancellation, and the estimate you provided was significantly higher than what our service department would typically expect for the items listed. As both a sales and service dealership, we do take reliability concerns seriously and strive to be transparent with every customer during the purchase process. However, with any pre-owned vehicle, future mechanical issues can occur despite inspections and normal due diligence. We did review your concerns and responded to you directly regarding the request for repair coverage.

March 13, 2026

I felt that Alderman offered the best deals around on vehicles. The car I purchased needed some repairs and the sales manager acted in good faith on all his promises to get my car in great shape. The sho More

by mbray1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Odegard
Mar 25, 2026 -

Alderman Automotive responded

Thank you for the review and congratulations on your vehicle purchase. It is great to hear you found one of the best values around and that our sales manager followed through to make sure the needed repairs were handled properly. We are also happy our shop team provided friendly, high-quality service along the way. Standing behind our vehicles and keeping our promises is exactly what we aim for at Alderman Auto. We appreciate your recommendation and look forward to seeing you again.

March 13, 2026

The work was done very well, and the employees are all very conscientious. I was able to get my car in and browse cars for sale at the same time. More

by katherine.putziger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Sohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Alderman Automotive responded

Katherine, thank you for the review. It is great to hear the work was completed carefully and that our team made the process smooth while you had the chance to browse vehicles at the same time. Providing quality service and a comfortable experience is exactly what we aim for at Alderman Auto. We appreciate your feedback and look forward to seeing you again.

March 11, 2026

Everyone I spoke with on phone or talked to when I finally visited treated me as an important customer. 5 starts to all More

by shuaibtaiwo
Recommend Dealer
Yes
Employees Worked With
Max McHaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Sohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mcquire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Alderman Automotive responded

Thank you for the review. It is great to hear every interaction, from your phone conversations to your visit, made you feel like an important customer. Providing attentive, respectful service at every step is exactly what we aim for at Alderman Auto. We appreciate your feedback and look forward to seeing you again.

March 07, 2026

Friendly, fair, supportive, and above all for the customer. Shout out to Z and Noah you rock. More

by ktalbert51810
Recommend Dealer
Yes
Employees Worked With
Zahid Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
Mar 25, 2026 -

Alderman Automotive responded

Thank you for the review, Ktalbert51810. It is great to hear Z and Noah provided a friendly, fair, and supportive experience while keeping your needs the priority. That kind of customer-focused approach is exactly what we aim for at Alderman Auto. We appreciate the shout out and your support, and we look forward to seeing you again.

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