Alderman Automotive

They're always helpful and kind. As an older client I appreciate being able to talk to them in person and really commend them for their patience. As an older client I appreciate being able to talk to them in person and really commend them for their patience. More

I visited Alderman to get some service done on my 60,000+ 2016 Lexus. I had the 21 point inspection which was free and then an oil change and ended up getting the front brakes put on and an alignment which w 2016 Lexus. I had the 21 point inspection which was free and then an oil change and ended up getting the front brakes put on and an alignment which was spotted during the inspection. Also had good communication with Adam at the front desk and we’ll plan on doing more service and maintenance going forward. Dave W More

Great management and Steven the salesman was great as well. Worked with me and got everything done. well. Worked with me and got everything done. More

I wrote a review a few weeks ago stating that I had to return several times for paperwork and felt I was being ignored after I found a crack in the windshield. I am happy to report that, after leaving my return several times for paperwork and felt I was being ignored after I found a crack in the windshield. I am happy to report that, after leaving my review, I followed the instructions of the reply to my review and Alderman fixed the cracked windshield. So, I am now 100% satisfied. More

Amazing customer service and pricing. Super friendly and got a great car. Will definitely be back for future cars. Super friendly and got a great car. Will definitely be back for future cars. More

they were amazing steve got me in my dream car! couldn’t be more happy! -Zoe couldn’t be more happy! -Zoe More

Everything good. Only that they charge you separately for payment by credit card. 3% extra. This should be built into the total for the job. Only that they charge you separately for payment by credit card. 3% extra. This should be built into the total for the job. More

Alderman Automotive sold me a vehicle that almost immediately became a serious and expensive problem. Before buying, I made clear that reliability was my top concern because I needed dependable trans immediately became a serious and expensive problem. Before buying, I made clear that reliability was my top concern because I needed dependable transportation for my daily commute to school. I specifically raised that concern, especially because I was at the dealership dealing with my prior vehicle’s engine and transmission failure. I was told about a cosmetic issue, but nothing that fairly conveyed the degree of mechanical risk involved. Within two weeks, the car was inoperable. Instead of purchasing reliable transportation, I was left with major repair costs, weeks of disruption, and a vehicle that has spent more time in shops than with me. What makes this worse is that Alderman operates as both a dealership and a service center, which made its assurances seem more trustworthy. That trust was undeserved. They inspected my prior vehicle, charged me more for that inspection than they later offered me for the trade-in, and then sold me another vehicle despite my clear emphasis on avoiding exactly this kind of problem. Once the defects became apparent, they did not take meaningful responsibility and left me to deal with the consequences. Between the misleading sale, the lack of transparency, and the poor post-sale response, this has been the worst consumer experience I have had. I would not trust this dealership again and would urge anyone considering doing business with them to be extremely cautious. More

I felt that Alderman offered the best deals around on vehicles. The car I purchased needed some repairs and the sales manager acted in good faith on all his promises to get my car in great shape. The sho vehicles. The car I purchased needed some repairs and the sales manager acted in good faith on all his promises to get my car in great shape. The shop team is excellent and super friendly. Highly recommend More

The work was done very well, and the employees are all very conscientious. I was able to get my car in and browse cars for sale at the same time. very conscientious. I was able to get my car in and browse cars for sale at the same time. More